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A hosted application is an online application which can be accessed through the internet. Its application software resides on servers. A hosted application is also known as web-based application or internet-based application. Hosted applications are one of the forerunner service models of cloud services. Hosted applications are one of the pioneer service models of various cloud services. End-users, through their web browsers, get the application functionality experience similar to a desktop application within a hosted application. Hosted applications are easily deployable, as they don’t require any upfront installation and integration requirements. Various services available as a part of hosting packages include load balancing and disaster recovery. Security processes are also included as a part of hosting packages, which include intrusion detection, distributed denial of service (DDoS) mitigation and prevention, and vulnerability scans. A hosted service provider oversees and owns infrastructure, administrative, and software tasks and makes the system available to customers. Currently, businesses are outsourcing these cloud hosting services for end-to-end solutions, which have become an essential part of business operations. In a hosted application, there is no need to worry about patch releases, software upgrades, etc. The responsibility is assumed to be on the service provider side in a hosted model arrangement. Currently, integration of application is trending globally, as people are preferring integrated application due to improved functionality. End-users are expected to focus on cutting costs, as in-house management of ERP applications proves to be expensive.

Cloud-hosted applications have numerous benefits such as ease of use, ease of access, reduced physical clutter, cost savings, and reliability, which are driving the hosted application management (HAM) services market. These applications pose a low risk of local system corruption, as they are accessible through a web browser, which in turn is also driving the hosted application management services market. However, as a cloud host essentially gets access to data within businesses, companies may not be able to offer support immediately when businesses need to contact the company if an issue crops up. Hence, the businesses incur less control over their business operations. This factor is hampering the hosted application management services market. Businesses can seamlessly downscale or upscale their cloud resources due to hosted application management services. This is expected to create growth opportunities for the hosted application management services market. Moreover, application management outsourcing is estimated to increase due to greater agility, cost savings, improved system performance, and reduced risks.

The global hosted application management services market is segmented based on service model, scope of web hosting services, and region. In terms of service model, the market can be segmented into software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) model. In terms of scope of web hosting services, the market is classified into smaller hosting services (web page & small scale web hosting) and larger hosting services (Large organizations need to be permanently connected to the web). In terms of geography, the market is segmented into North America, Asia Pacific, Middle East & Africa (MEA), South America, and Europe. The market in North America is expected to show sustainable growth in hosted application management services market in the near future due to the increasing adoption of cloud services and the presence of a large number of software companies in the region.

Industry participants leading the hosted application management services market with the significant developments are Accenture PLC, Cognizant Technology Solutions Corp, HP Inc., IBM Corporation, Tata Consultancy Services Limited, Cap Gemini S.A., Deloitte Touche Tohmatsu India LLP., Infosys Limited, Atos Corporation, and Bourntec Solutions Pvt Ltd.

The report offers a comprehensive evaluation of the market. It does so via in-depth qualitative insights, historical data, and verifiable projections about market size. The projections featured in the report have been derived using proven research methodologies and assumptions. By doing so, the research report serves as a repository of analysis and information for every facet of the market, including but not limited to: Regional markets, technology, types, and applications.

The study is a source of reliable data on:

  • Market segments and sub-segments
  • Market trends and dynamics
  • Supply and demand
  • Market size
  • Current trends/opportunities/challenges
  • Competitive landscape
  • Technological breakthroughs
  • Value chain and stakeholder analysis

The regional analysis covers:

  • North America (U.S. and Canada)
  • Latin America (Mexico, Brazil, Peru, Chile, and others)
  • Western Europe (Germany, U.K., France, Spain, Italy, Nordic countries, Belgium, Netherlands, and Luxembourg)
  • Eastern Europe (Poland and Russia)
  • Asia Pacific (China, India, Japan, ASEAN, Australia, and New Zealand)
  • Middle East and Africa (GCC, Southern Africa, and North Africa)

The report has been compiled through extensive primary research (through interviews, surveys, and observations of seasoned analysts) and secondary research (which entails reputable paid sources, trade journals, and industry body databases). The report also features a complete qualitative and quantitative assessment by analyzing data gathered from industry analysts and market participants across key points in the industry’s value chain.

A separate analysis of prevailing trends in the parent market, macro- and micro-economic indicators, and regulations and mandates is included under the purview of the study. By doing so, the report projects the attractiveness of each major segment over the forecast period.

Highlights of the report:

  • A complete backdrop analysis, which includes an assessment of the parent market
  • Important changes in market dynamics
  • Market segmentation up to the second or third level
  • Historical, current, and projected size of the market from the standpoint of both value and volume
  • Reporting and evaluation of recent industry developments
  • Market shares and strategies of key players
  • Emerging niche segments and regional markets
  • An objective assessment of the trajectory of the market
  • Recommendations to companies for strengthening their foothold in the market       

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

2. Insights and Tools

The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

3. Actionable Results

The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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