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Government Kiosk Solutions Market - Introduction

  • Government self-service kiosks easily enable government agencies and departments to give better access to on-line services and in an efficient manner. Government self-service kiosks enhance the end-user capabilities with the rapid adoption of e-Government and on-line services.
  • Government self-service kiosks provide substantial advantages such as reducing the queues and the risk of human error, and it reduce administrative cost. Furthermore, government self-service kiosks are mainly deployed in government offices, post offices, and other public areas such as malls to enable government bodies to reach people easily.

Innovative technological advancements in self-service kiosks driving the Government Kiosk Solutions Market

  • Innovative technological advancements that include Radio-Frequency Identification (RFID) and Near-Field Communication (NFC) in the fields of security applications and digital payments have helped to expand the applications and usage of self-service kiosks. Manufacturers such as NCR Corporation, and Olea Kiosks, Inc., are focusing on emerging technologies to provide better efficiencies in their product offerings. These manufacturers are providing proactive maintenance & remote monitoring services to empower end-users to track schedule maintenance, identify problems, and functioning of self-service kiosks. These services significantly enable enterprises to increase system uptime and reduce the possibility of sudden breakdowns. Additionally, with NFC & RFID-enabled kiosks, users can easily authorize their identity and access management solutions to deliver real customer advantages in a few seconds. Therefore, increasing innovative technological advancements such as RFID & NFC would help drive the growth of government kiosk solutions worldwide.

Compliance with regulations restraining the growth of the government kiosk solutions market

  • Cumulative regulations & manufacturing standards have expressively raised the procurement charges for buyers. For example, self-service interactive kiosks must comply with ADA regulations to certify that these self-service machines can be accessed and used by users with some mobility limitations. The ADA regulations apply to products as well as services. Hence, these factors are expected to hamper the overall market. However, kiosk manufacturers are focusing on technological innovations to overcome this issue in future.
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North America to Hold Major Share of the Global Government Kiosk Solutions Market

  • In terms of region, the global government kiosk solutions market can be divided into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa
  • North America is expected to hold major share of the global government kiosk solutions market during the forecast period, as the region has well-established public sector infrastructure.
  • On the other hand, Asia Pacific is expected to be a fast expanding region of the global government kiosk solutions market, due to rapid adoption of various technologies such as near-field communication (NFC) and radio-frequency identification (RFID), specifically in China, Japan, and India.

Government Kiosk Solutions Market- Competitive Landscape                        

  • In June 2019, NCR Corporation introduced a self-service government kiosk in Texas, the U.S.to provide quick, reliable, and cost-effective services to the government sector. The e-Government kiosk provides immigration filing processwhich is simple, reasonable, and accessible to all users.
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Key Players Operating in Global Market:

  • NCR Corporation

Founded in 1884 and located in the U.S.,NCR Corporation provides hardware, software, and services to retail, financial, government, telecommunications, and hospitality. The company’s hardware segment provides order and payment kiosks, self-checkout kiosks, printers &bar code scanners, and bill payment kiosks for the government sector, retail sector, food sector, and other sectors. It has more than 30,000 employees and a presence in more than 180 countries worldwide.  

  • Gemalto Inc.

Founded in 2002 and based in the Netherlands, Gemalto Inc. offers digital security products and services across North America, South America, Europe, Asia Pacific, and Middle East & Africa. The company provides self-service kiosks to the government sector to access on-line services efficiently. 

  • Qwick Media

Founded in 2009,Qwick Media is a Canadian company that provides hardware, software, and services to the private and public sector. The company provides touch screen kiosks, mobile apps, and digital signage to government, retail, tourism, hospitality, education, healthcare, events and entertainment sectors across Canada and other countries.

  • Olea Kiosks, Inc.,

Founded in 1975 Olea Kiosks, Inc. is an American company that designs and manufactures custom kiosks across North America, Europe, and Middle East &Africa. The company also provides various services including consulting, industrial design, OEM manufacturing, integration services, and certification & patent services. The company’s self-service kiosks are available for various uses by governments, healthcare, education, retail, and other sectors.

  • Meridian Kiosks

Founded in 1999 and headquartered in California, the U.S., Meridian Kiosks is specialized in the design, manufacturing, assembly, staging, deployment, and support of self-service kiosks worldwide. The company offers its self-service kiosks for hospitality, retail, transportation, government, healthcare and other industries. Its product portfolio has ISO 9001:2015 certification that assures quality assurance.

Some of the other prominent players in the government kiosk solutions market include:

  • KIOSK Information Systems
  • Addsoft Technologies (P) Ltd
  • PROVISIO
  • SeePoint
  • Parabit Systems

Global Government Kiosk Solutions Market: Research Scope

Global Government Kiosk Solutions Market, by Component

  • Hardware
  • Software
  • Services

Global Government Kiosk Solutions Market, by Screen Size

  • Less than 10 inches
  • 10 to 30 inches
  • 30 to 60 inches
    • More than 60 inches
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Global Government Kiosk Solutions Market, by Region

  • North America
    • U.S.
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • U.K.
    • France
    • Russia
    • Italy
    • Spain
    • Nordics
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • Singapore
    • Malaysia
    • South Korea
    • Rest of Asia Pacific
  • Middle East & Africa
    • UAE
    • Saudi Arabia
    • South Africa
    • Rest of Middle East & Africa
  • South America
    • Brazil
    • Rest of Latin America
  •  Key Words
    • Self-Service Kiosk
    • Public Sector Kiosk
    • Government Self-Service Kiosks

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

2. Insights and Tools

The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

3. Actionable Results

The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

With a robust experience in creating exceptional market reports, Transparency Market Research has emerged as one of the trusted market research companies among a large number of stakeholders and CXOs. Every report at Transparency Market Research goes through rigorous research activity in every aspect. The researchers at TMR keep a close watch on the market and extract beneficial growth-boosting points. These points help the stakeholders to strategize their business plans accordingly.

TMR researchers conduct exhaustive qualitative and quantitative research. This research involves taking inputs from the experts in the market, focused attention on recent developments, and others. This method of research makes TMR stand out from other market research firms.

Here's how Transparency Market Research helps the stakeholders and CXOs through the reports:

Inculcation and Evaluation of Strategic Collaborations: The TMR researchers analyze recent strategic activities like mergers, acquisitions, partnerships, collaborations, and joint ventures. All the information is compiled and included in the report.

Perfect Market Size Estimations: The report analyzes the demographics, growth potential, and capability of the market through the forecast period. This factor leads to the estimation of the market size and also provides an outline about how the market will retrieve growth during the assessment period.

Investment Research: The report focuses on the ongoing and upcoming investment opportunities across a particular market. These developments make the stakeholders aware of the current investment scenario across the market.

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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Government Kiosk Solutions Market