Us Customer Communication Management Market Us Customer Communication Management Market : ToC


Us Customer Communication Management Market

Customer Communication Management (CCM) Market (Solution - Software Suite, Managed CCM Services, Consulting, Integration, and Maintenance; Enterprise Size - Large Enterprises and Small and Medium Enterprises (SMEs); Deployment - Cloud and On-premise; End-use Industry - Healthcare, BFSI, IT & Telecom, E-commerce and Retail, Hospitality & Travel, Government & Utilities, Education, Entertainment, and Media) - U.S. Industry Analysis, Size, Share, Growth, Trends and Forecast 2015 - 2025

  • Rep Id : TMRGL21809
  • Published On : Mar 2017
  • No. of Pages : 97
  • Category : IT & Telecom

1. Preface
     1.1. Market Definition and Scope
     1.2. Market Segmentation
     1.3. Key Research Objectives
     1.4. Research Highlights

2. Assumptions and Research Methodology

3. Executive Summary : The U.S. Customer Communication Management (CCM) Market

4. Market Overview
     4.1. Introduction
     4.2. Market Dynamics
            4.2.1. Drivers
            4.2.2. Restraints
            4.2.3. Opportunities
     4.3. The U.S.CCM Market Analysis and Forecasts, 2015 - 2025
            4.3.1. Market Revenue Projections (US$ Mn)
            4.3.2. Revenue Model Analysis
     4.4. Porter’s Five Forces Analysis
     4.5. Market Outlook

5. The U.S. CCM Market Analysis and Forecast 
     5.1. Key Findings
     5.2. Key Trends
     5.3. CCM Market Size (US$ Mn) Forecast By Solution, 2015 - 2025
            5.3.1. Software Suite
            5.3.2. Managed CCM Services
            5.3.3. Other Services (Consulting, Integration, and Maintenance)
     5.4. CCM Market Size (US$ Mn) Forecast By Deployment, 2015 - 2025
            5.4.1. On-premise
            5.4.2. Cloud 
     5.5. CCM Market Size (US$ Mn) Forecast By Enterprise Size, 2015 - 2025
            5.5.1. Large Enterprises
            5.5.2. Small and Medium Enterprises (SMEs)
     5.6. CCM Market Size (US$ Mn) Forecast By End-use Industry, 2015 - 2025
            5.6.1. Healthcare
            5.6.2. BFSI
            5.6.3. IT and Telecom
            5.6.4. E-commerce and Retail
            5.6.5. Hospitality and Travel
            5.6.6. Government and Utilities
            5.6.7. Others (Education, Entertainment and Media)
     5.7. Market Attractiveness Analysis 
            5.7.1. By Solution
            5.7.2. By Deployment
            5.7.3. By Enterprise Size
            5.7.4. By End-use Industry

6. Competition Landscape
     6.1. Market Player – Competition Matrix
     6.2. Market Share Analysis By Company (2016)
     6.3. Company Profiles 
            6.3.1. Adobe Systems, Inc.
                     6.3.1.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.1.2. Company Description
                     6.3.1.3. SWOT Analysis
                     6.3.1.4. Annual Revenue
                     6.3.1.5. Strategic Overview
            6.3.2. Cincom Systems, Inc.
                     6.3.2.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.2.2. Company Description
                     6.3.2.3. SWOT Analysis
                     6.3.2.4. Annual Revenue
                     6.3.2.5. Strategic Overview
            6.3.3. Doxee S.p.A.
                     6.3.3.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.3.2. Company Description
                     6.3.3.3. SWOT Analysis
                     6.3.3.4. Annual Revenue
                     6.3.3.5. Strategic Overview
            6.3.4. EMC Corporation (Dell)
                     6.3.4.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.4.2. Company Description
                     6.3.4.3. SWOT Analysis
                     6.3.4.4. Annual Revenue
                     6.3.4.5. Strategic Overview
            6.3.5. HP Enterprise
                     6.3.5.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.5.2. Company Description
                     6.3.5.3. SWOT Analysis
                     6.3.5.4. Annual Revenue
                     6.3.5.5. Strategic Overview
            6.3.6. Newgen Software
                     6.3.6.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.6.2. Company Description
                     6.3.6.3. SWOT Analysis
                     6.3.6.4. Annual Revenue
                     6.3.6.5. Strategic Overview
            6.3.7. OpenText Corp.
                     6.3.7.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.7.2. Company Description
                     6.3.7.3. SWOT Analysis
                     6.3.7.4. Annual Revenue
                     6.3.7.5. Strategic Overview
            6.3.8. Oracle Corporation
                     6.3.8.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.8.2. Company Description
                     6.3.8.3. SWOT Analysis
                     6.3.8.4. Annual Revenue
                     6.3.8.5. Strategic Overview
            6.3.9. Pitney Bowes, Inc.
                     6.3.9.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.9.2. Company Description
                     6.3.9.3. SWOT Analysis
                     6.3.9.4. Annual Revenue
                     6.3.9.5. Strategic Overview
            6.3.10. Xerox Corporation
                     6.3.10.1. Company Details (Headquarter, Foundation Year, & Employee Strength)
                     6.3.10.2. Company Description
                     6.3.10.3. SWOT Analysis
                     6.3.10.4. Annual Revenue
                     6.3.10.5. Strategic Overview

7. Key Takeaways

List of Tables

Table 01: The U.S. Customer Communication Management Market Size (US$ Mn) Forecast, By Solution, 2015 – 2025
Table 02: The U.S. Customer Communication Management Market Size (US$ Mn) Forecast, By Enterprise Size, 2015 – 2025
Table 03: The U.S. Customer Communication Management Market Size (US$ Mn) Forecast, By Deployment, 2015 – 2025
Table 04: The U.S. Customer Communication Management Market Size (US$ Mn) Forecast, By End-use Industry, 2015 – 2025

List of Figures

Figure 01: The U.S. Customer Communication Management Market Size (US$ Mn) Forecast, 2015 – 2025
Figure 02: The U.S. Customer Communication Management Market Y-o-Y Growth (Value %) Forecast, 2015 – 2025
Figure 03: The U.S. CCM Market Value Share, by End-user (%), 2017
Figure 04: The U.S. CCM Market Value Share (Revenue) By Solution (2017)
Figure 05: The U.S. CCM Market Value Share (Revenue) By Enterprise Size (2017)
Figure 06: The U.S. Customer Communication Management Market Value Share Analysis Solution, 2017 and 2025
Figure 07: The U.S. CCM Market Share Analysis, By Software Suite
Figure 08: The U.S. CCM Market Share Analysis, By Managed CCM Services
Figure 09: The U.S. CCM Market Share Analysis, By Others
Figure 10: The U.S. Customer Communication Management Market Attractiveness Analysis, By Solution
Figure 11: The U.S. Customer Communication Management Market Value Share Analysis, By Enterprise Size, 2017 and 2025
Figure 12: The U.S. CCM Market Share Analysis, By Large Enterprise
Figure 13: The U.S. CCM Market Share Analysis, By SMEs 
Figure 14: The U.S. Customer Communication Management Market Attractiveness Analysis, By Enterprise Size
Figure 15: The U.S. Customer Communication Management Market Value Share Analysis, By Deployment, 2017 and 2025
Figure 16: The U.S. CCM Market Share Analysis, By Cloud-based
Figure 17: The U.S. CCM Market Share Analysis, By On-premise
Figure 18: The U.S. Customer Communication Management Market Attractiveness Analysis, By Deployment
Figure 19: The U.S. Customer Communication Management Market Value Share Analysis, By End-use Industry, 2017 and 2025
Figure 20: The U.S. CCM Market Share Analysis, By Healthcare
Figure 21: The U.S. CCM Market Share Analysis, By BFSI
Figure 22: The U.S. CCM Market Share Analysis, By IT & Telecom
Figure 23: The U.S. CCM Market Share Analysis, By E-commerce & Retail
Figure 24: The U.S. CCM Market Share Analysis, By Hospitality & Travel
Figure 25: The U.S. CCM Market Share Analysis, By Government & Utilities
Figure 26: The U.S. CCM Market Share Analysis, By Others
Figure 27: The U.S. Customer Communication Management Market Attractiveness Analysis, By End-use Industry
Figure 28: U.S. Customer Communication Management (CCM) Software Market Share Analysis (2016)

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