The global airport kiosks market is moderately fragmented due to the presence of a limited number of players, reports Transparency Market Research (TMR) in a new study. In the last couple of years, the installation of airport kiosks has significantly risen in order to provide more convenience and flexibility to passengers. By capitalizing on the rising demand, the leading companies are aiming to expand their footprint globally.
As per Transparency Market Research (TMR), the vendor landscape of the global airport kiosks market is currently led by NCR Corporation, Toshiba Tec Corporation, Rockwell Collins Inc., and Société Internationale de Télécommunications Aéronautiques. These companies are following aggressive marketing strategies that have put them at the forefront of the airport kiosks market. They focus on providing innovative technologies and hi-tech facilities such as visa through kiosks and automated passbook kiosks across busy airports.
Expedition of Passenger Clearance Boosting Kiosk Installations across Airports Worldwide
“The increasing adoption of self-service solutions by airlines is a primary factor fuelling demand for airport kiosks,” said a lead TMR analyst. The installation of airport kiosks has significantly helped passengers in avoiding delays or standing in long queues at airports. “Airport kiosks help airport authorities to meticulously manage the surging airline passenger traffic. Inbuilt with high-tech features, these kiosks provide effective solutions to expedite and control the passenger clearance, baggage clearance, and check in,” added the TMR analyst.
The demand for airport kiosks is also expected to increase with the rising IT spending across airports. The emerging trend of privatization have encouraged several companies to bring modern infrastructure to airport facilities. Additionally, airlines too are increasingly investing to improve personalization in the passenger’s journey, which is subsequently fuelling demand for advanced solutions such as kiosks.
Mobile Technologies Providing Kiosk-like Solutions Inhibiting Market’s Trajectory
The advent of innovative mobile technologies providing similar customer services is threatening the airport kiosks market’s growth. Furthermore, mobile technologies compatible with tablets and smartphones deliver tasks performed by airport kiosks at a relatively inexpensive cost. The smart-enabled solutions are often integrated with various passenger activities required during air travels. For instance, the technology provides solutions such printed boarding passes, thus helping passengers to avoid standing in long queues at the airport.
Demand for Airport Kiosks to Gain Pace with Rising Privatization of Airports
TMR forecasts the global airport kiosks market to gain momentum in the forthcoming years with airports increasing their investments in common use kiosks. Installation of these common use kiosks will help in optimizing airport operations. Furthermore, these kiosks are designed to cater to various consumer needs related to e-ticketing, check-in facilities, and bar coded boarding passes (BCBP). Services offered by common-use kiosks will provide more comfort and flexibility to passengers.
The market is also expected to gain significantly from the increasing focus on baggage processing. Flexible baggage processing has currently emerged as one of the most popular trends adopted by airport authorities around the world. This feature will enable passengers to print their own bag tags without having to go through lengthy processes.
By application, the common-use services segment held the largest share in the market in 2014. It is expected to rise at a CAGR of 16.5% from 2015 to 2022. Regionally, North America led the global airport kiosks market with a share of 37% in the same year.
According to TMR, the global airport kiosks market stood at US$248.7 mn in 2014. Exhibiting a promising CAGR of 16.1% between 2015 and 2022, the market is expected to reach US$815.1 mn by the end of 2022.
This review is based on information published by TMR in a report, titled “Airport Kiosks Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2015 - 2022.”
- Advent of innovative mobile technologies to dissuade investments in airport kiosks.
- Demand for airport kiosks from the common-use services segment to rise at 16.5% CAGR between 2015 and 2022
- With a revenue share of 37%, North America emerged as leading regional market in 2014
The report segments the global airport kiosks market as:
Global Airport Kiosks Market, By Component
Global Airport Kiosks Market, By Applications
- Common-use Self-service (CUSS)
- Automated Passport Control
- Baggage Check-in
- Others (Retail Kiosks, CEK, etc.)
Global Airport Kiosks Market, By Geography
- North America
- Asia Pacific (APAC)
- Middle East & Africa (MEA)
- Latin America (LATAM)
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