In recent years, the industry has grown rapidly due to developments in payment and security technology. It is predicted that several self-service kiosk manufacturers will seek to maximize the capabilities of these technologies and integrate them in their product offerings. Long lines in public locations such as malls, banks, and railway stations, as well as check-in desks at airports, can be avoided by the use of interactive kiosks. Interactive kiosks can assist minimize paperwork connected with user data gathering and improve user experience in locations like government offices and hospitals. Such benefits are likely to foster growth of the global interactive kiosk market in the years to come.
NEXCOM International Co., ZEBRA Technologies Corporation, NCR Corporation, KIOSK Information Systems, Diebold Nixdorf AG, and Source Technologies are some of the companies in the global interactive kiosk market.
The global interactive kiosk market is estimated to expand at 6.1% CAGR over the forecast period, from 2019 to 2027. The market is expected to reach US$ 43,697 Mn through 2027.
North America to Emerge as One of the Leading Regions due to High Adoption of Interactive Kiosks
In terms of region, the global interactive kiosk market is classified into the principal regions of Latin America, Middle East and Africa, Asia Pacific, Europe, and North America. It is anticipated that regional classifications would provide a better knowledge of the market dynamics at play at the regional level.
Due to its high user adoption rate and robust economic situation, North America is anticipated to have the large share of the global interactive kiosk market throughout the forecast period, from 2019 to 2027. Due to significant demand from the healthcare, financial, travel, entertainment, and retail industries, this region is expected to gain increasing prominence in the years to come. The growing emphasis of merchants on improving customer satisfaction is expected to drive spending on interactive kiosks, which is likely to propel the market forward in this region.
Because of the rise of BFSI, healthcare, organized retail, and tourist sectors in Asia Pacific, the interactive kiosk market is projected to grow significantly in the years to come. Asia Pacific and Middle East and Africa's market development is projected to be driven by a high standard of life, greater consumer buying power, growing product sales, and GDP growth.
Increasing Demand from the Aviation Industry to Open up Plethora of Opportunities for the Interactive Kiosks
Demand for interactive kiosks has been on the rise in recent years. Many sectors have benefited from the use of these kiosks. Touchscreen displays and vocal commands enable consumers navigate across many screens on these kiosks. Such kiosks are excellent for major business events that require attendees to register and confirm their identities before entering the venue. In addition, huge kiosks are placed in public places to give directions to the public, convey information, or to raise awareness. Many end-users have invested in interactive kiosks because of their highly functional aspect. In the next years, the global interactive kiosk industry is projected to see a spike in demand.
Utilization of kiosks at airports assist in speeding up the check-in procedure. Self-check-in kiosks allow travelers to skip lineups whilst ensuring that airports run on schedule and without disruption to customers' travel plans. In order to handle the rising number of passengers at the airport, interactive kiosks have been installed. Additionally, the adoption of kiosks for advertising and branding is a key trend in the aviation industry.
Market growth has been boosted by the strategic deployment of kiosks across public places to transmit vital messages from governments, companies, and various other groups. In addition, the entertainment sector has been a major user of kiosks for promoting forthcoming films and documentaries.
The information shared in this review is based on a TMR report, bearing the title, “Interactive Kiosk Market (Type - Floor Standing, Wall Mount; End use Industry - Retail and Hospitality, Financial Services, Healthcare, Media, Communication and Entertainment, Government) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2019 - 2027”
The global interactive kiosk market is segmented based on:
End Use Industry
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