Smart Airport Market – Snapshot

The smart airport market has risen in prominence with new innovative technologies that have helped personalize customer experiences. Rising IT spending on airports is anticipated to propel the market’s expansion as these solutions ease the burden on airport infrastructure and workforce. Emerging countries are showing dramatic traffic growth, diversity, and choice of airlines. Moreover, the rising penetration of smartphones and tablets is playing a key role in changing the outlook of global smart airports.

Among the various digital technologies used at airports these days, self-service kiosks, baggage tracking, and flight information using social media channels such as Twitter are gaining momentum rapidly. Airports are increasing adoption of advanced technology to offer customers enhanced experiences. Many airports are focused on introducing greater personalization of their existing services by delivering a number of technology-based options for their passengers. This is due to the extensive use of smartphones by people for various flight-related queries. Flight discovery is already a well-known mobile-based service. However, information updates related to customer service and baggage are also expected to play a major role in resolving most travel related issues at airports. Beacons and kiosks are also expected to play a vital role in the future, providing a personalized experience to passengers.

global smart airport market

Smart airport services include smart parking and transport, hospitality, smart retail and entertainment, smart workplace, smart business-to-business, and smart airport processes services. Smart business-to-business services for airports has been a rapidly expanding segment of the global smart airport services market in terms of revenue. This is due to the rise in demand for continuously updating passengers with real-time travel services such as route switching and valet parking.

Geographically, in terms of infrastructure, North America is expected to remain a dominant region of the market for smart airports due to improvements in existing solutions and services and presence of large number of airport solution and service providers. Emerging regions such as Asia Pacific are witnessing government initiatives for the expansion of airports and implementing advanced solutions at airports aimed at higher capacity utilization. Rising demand for self-service and automated processes are leading factors driving the smart airports market worldwide. This is further complemented by the rise in IT spending on airports across the globe to enhance passenger experience.

Key players operating in the global smart airport market are Amadeus IT Group SA, IBM Corporation, Vision-Box, Siemens AG, Honeywell International, Inc., CISCO System, Inc., Thales Group, SITA, RESA, S.A.S., and Lufthansa Systems GmbH & Co. KG. The smart airport market is anticipated to expand in the near future as many players are driven to invest in advanced technology. Some of the players such as SITA, Amadeus, and IBM Corporation are investing in technologies such as mixed reality, Internet of Things (IoT), artificial intelligence, and others to introduce advanced solutions and systems for airports to manage operations. Further, companies are signing agreements with various airports. For instance, in 2017, Honeywell International, Inc. signed an agreement with IGA Airports Construction to offer advanced visual docking guidance systems for IGA's Istanbul New Airport. Leading players are currently focusing on integrating products to create a new customer base. The companies are also engaging in various strategic partnerships and acquisitions.

Smart Airport Market: Overview

This comprehensive report by Transparency Market Research analyzes and forecasts the smart airport market at the global and regional levels. The report provides an analysis of the industry trends in each of the segments over the period 2016–2026, wherein 2018 to 2026 is the forecast period and the base year is 2017. The global smart airport market report provides an in-depth and accurate analysis of market investment across solutions covered in the scope. It also highlights various drivers, restraints, and opportunities expected to influence the market’s expansion during the said period. The study provides a complete perspective about the smart airport market expansion throughout the research study in terms of value (in US$ Mn) across geographies, segmented as North America, Asia Pacific (APAC), Latin America, Middle East & Africa (MEA), and Europe. Moreover, the study explains the penetration of each market segment within various geographies and how these segments have accelerated the expansion of the market as a whole.

The report includes a study of macro-economic factors at the global level through sections that include ecosystem analysis, Porters five forces analysis, infrastructure/product roadmap, and key global and regional trends. The detailed ecosystem analysis is focused on providing a widespread view of the global smart airport market. The market’s Porter’s five forces analysis helps to understand the competitive scenario in the global smart airport market. The study incorporates smart airport market attractiveness analysis, wherein the market segments for instance, infrastructure, solutions, application, and services are benchmarked based on their market size, growth rate, and attractiveness in terms of opportunity.

Global Smart Airport Market: Scope of the Report

The study provides a significant view of the global smart airport market by segmenting the market based on infrastructure, solutions, applications, and services. In terms of infrastructure, the market can be classified into endpoint devices, communication systems, passenger, cargo and baggage handling systems, air/ground traffic control systems, security systems, and others. By based on solution, the market can be categorized into terminal side, airside, and landside solutions. In terms of application, the market can be divided into core and business applications. Based on service, the market can be segmented into smart airport transport and parking, smart airport retail, hospitality and entertainment, smart workplace services for airport, smart airport processes, and smart business-to-business services. The report provides a detailed regionwise breakdown of the smart airport market and categorizes it at various levels, thus providing valuable insights at micro and macro levels.

The report highlights the competitive scenario within the smart airport market, which provides analysis of the key players present in the market and identifies various business strategies adopted by them. The insights for the smart airport market are the result of our extensive primary interviews, secondary research, and in-house expert panel reviews. These market estimates have been analyzed by considering the impact of different economic, political, social, legal, and technological factors.

Geographical regions are further analyzed at a granular level across countries. The North America region is bifurcated into the U.S. and rest of North America. Furthermore, the market in Europe is analyzed across France, Germany, the U.K., and Rest of Europe. The smart airport market in Asia Pacific is segmented at the country level which includes China, Japan, India, Australia, and Rest of Asia Pacific. The Middle East & Africa region covers the GCC countries, South Africa, and Rest of Middle East & Africa. Similarly, the Latin America region includes Brazil and Rest of Latin America.

Global Smart Airport Market: Research Methodology

The research methodology is a perfect combination of primary research, secondary research, and expert panel reviews. Secondary sources such as annual reports, company websites, SEC filings and investor presentations, national government documents, internal and external proprietary databases, statistical databases, relevant patent and regulatory databases, market reports, government publications, statistical databases, and industry white papers are usually referred. Further, for this report we have specifically focused on data from the American Association of Airport Executives, National Airport Associations, Wyoming Airport Operators Association, International Air Transport Association, and other publications.

Primary Validation

Primary research involves telephonic interviews, e-mail interactions, and face-to-face interviews to validate our assumptions, findings and review on the smart airport market across geographies. Primary interviews are usually conducted on an ongoing basis with industry experts and participants in order to get latest market insights and validate the existing data and analysis. Primary interviews provide critical insights into aspects of the market such as market dynamics, competitive landscape, growth trends, market size, etc. These factors help to validate and strengthen secondary research findings. Moreover, the data collected and analyzed from secondary and primary research is again discussed and examined by our expert panel.

Global Smart Airport Market: Competitive Dynamics

The research study includes profiles of leading companies operating in the global smart airport market. Market players have been profiled in terms of attributes such as company overview, financial overview, SWOT analysis, business strategies, and recent developments. Parameters such as IT investment and spending and developments by major players of the market are tracked. Key market participants profiled in the smart airport market are Amadeus IT Group SA, IBM Corporation, Vision-Box, Siemens AG, Honeywell International, Inc., CISCO System, Inc., Thales Group, SITA, RESA, S.A.S., and Lufthansa Systems GmbH & Co. KG.

The smart airport market has been segmented as follows:


  • Endpoint Devices
    • Sensors
    • Tags
    • IP Phone
    • Video Conferencing
  • Communication Systems
    • Wireless Airports
    • Smart Phones
    • Near Field Communication
    • Social Media
  • Passenger, Cargo and Baggage Ground Handling Control
    • IoT Enabled Beacons
    • Robots for Passenger and Baggage Movement
    • Common-use Self-service (CUSS) Kiosks
    • RFID Baggage Reconciliation System
    • E-gates
  • Air/Ground Traffic Control
    • Smart Systems & Scalable Air Traffic Management Solutions (ATM)
    • Automated Passport Control
  • Security Systems
    • Biometrics
    • Alerts & Cyber Security
    • E-Fence & Ground Surveillance Radar
    • E-Tag System
  • Others (Navigational, Landing Aids, Digital Signage, Airport Management Software)


  • Terminal Side
    • HVAC
    • Lighting Control
    • Digital Video Surveillance and Management (DVM)
    • Fire and Life Safety Solutions
    • Energy Management
    • Life Cycle Services
    • Building Management and Automation Systems
  • Airside
    • Advanced Visual Docking Guidance System (A-VDGS)
    • Airfield Ground Lighting (AGL)
    • Surface Movement Guidance
    • Runway Improvement and Apron Management
    • Digital and Radar Video Surveillance
  • Landside
    • Parking
    • Access Roads
    • Perimeter Security
    • Car Rental
    • Mass Transit
    • Airport City


  • Core Applications
    • Content Management
    • Business Intelligence
    • Next-Generation Web
    • Collaboration
    • Integration
  • Business Applications
    • Noise Abatement
    • Fee Management
    • Performance Management
    • Gate Management


  • Smart Transport and Parking Services
    • Real-time Travel Services
    • Intelligent Transport Services
    • Trip Concierge
  • Smart Retail, Hospitality, and Entertainment Services
    • Passenger-Specific Retail and Hospitality
    • Intelligent Advertising
    • Lean Retail Solutions
    • Telepresence Rooms
  • Smart Workplace Service
    • Equipment Telematics Solutions
    • Mobile Worker and Expert Locator
  • Smart Airport Processes
    • Location-Based Services
    • RFID Baggage Tagging
    • No-queue Check-in Solutions
  • Smart Business-to-Business Services
    • Traffic and Facilities Management
    • Smart Supply-Chain and MRO Services


  • North America
    • U.S.
    • Rest of North America
  • Europe
    • Germany
    • The U.K.
    • France
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia
    • Rest of Asia Pacific
  • Middle East and Africa (MEA)
    • GCC Countries
    • South Africa
    • Rest of Middle East and Africa
  • South America
    • Brazil
    • Rest of south America

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