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Analysts’ Viewpoint on Global Market Scenario
The global urgent care centers (UCCs) market is directly affected by the expansion of the healthcare industry. The number of urgent care centers has been rising across the world owing to favorable government policies and quick license application processes. Increase in physician demand for better work-life balance, convenience for patients, and lower costs than Emergency Room (ER) settings are other factors expected to drive the global urgent care centers market. Doctors and owners of urgent care centers are focusing on minimizing the administrative burden to improve efficiency. The global market for urgent care centers has been growing at a steady pace, as patients have shifted from traditional centers to urgent care clinics due to benefits such as longer operating hours and walk-in appointments.
Urgent care facilities are less expensive than emergency rooms. Demand for these facilities has increased steadily over the last 10 years, primarily driven by the millennial generation. Lower average cost per visit than hospital-based emergency departments and independent emergency departments in many parts of the world is the other key factor propelling the global urgent care centers market size. Demand for urgent care facilities among the younger population is anticipated to increase at a rapid pace in the near future. The elderly population is gradually shifting toward immediate care center facilities due to convenience, cost, and faster treatment. With or without an appointment, the urgent care model provides services to patients. The average wait time at an urgent care center is less than 30 minutes compared to around two hours and 30 minutes at an emergency room (ER). Urgent care centers are focusing on the integration of elements from the retail sector, such as ground-floor locations for easy access, streamlined appointment scheduling procedures using cutting-edge technology, and customer-first philosophy.
The number of UCCs has increased over the last decade due to longer wait times for appointments with emergency departments (ED) and primary care providers, difficulties in same-day access to health care, and limited access to after-hour care at hospitals and other healthcare centers. Patients' desire for convenient care is being fueled by the inaccessibility of ERs. One in every five patients reports going to UCC for care, as it is less time-consuming. UCCs emphasize patient convenience by providing online appointment reservations, publishing clinic wait times, and integrating more effectively with mobile technology.
The steadily increasing insured population is one of the major factors propelling the global market. As per urgent care centers market trends, demand for urgent care services is anticipated to rise, as health insurance coverage increases in the U.S. Patients with private insurance are more likely to visit an urgent care facility compared to receiving care in the ER or other hospital settings. Insurance companies have put in place programs to encourage patients in their networks to go to UCCs. Insurance companies reduce the co-pay for patients who visit UCC as opposed to an ER by one-fourth.
In terms of services, the global urgent care services market has been classified into injury, illness, physical, diagnostic, vaccination, and screening. The illness segment is likely to account for a significant share of the global urgent care facilities market during the forecast period. Fever, cough, colds, urinary tract infections (UTIs), pharyngitis, respiratory tract infections, and otitis media are the most common illnesses treated in UCCs.
Based on ownership, the global UCC market has been divided into corporate-based urgent care centers, physician-owned urgent care, and other urgent care centers. The hospital-owned urgent care centers segment held the major share of the global market in 2021. UCCs offer leads for specialists, lab imaging, etc. Hence, hospitals are growing their brands by merging with them or investing in them.
North America dominated the global market in 2021. Cost-effective and quick services provided by UCCs and the establishment of specialty services in UCCs contribute to the rise in urgent care centers' market demand in the region. For instance, urgent care centers, which have expanded to 9,000 locations in the U.S. in the past few years, provide walk-in care for illnesses and injuries that require immediate attention but do not qualify as an emergency. According to a new qualitative study conducted by the Center for Studying Health System Change (HSC) for the National Institute for Health Care Reform, hospitals and health plans are optimistic about the potential of urgent care centers to improve access and reduce ED visits.
The market in Europe is projected to grow at a moderate pace in the next few years. A rise in demand for more affordable options, such as urgent care facilities, has increased in the region due to a surge in healthcare spending. Demand for emergency care centers has increased significantly throughout the Asia Pacific due to the rise in the geriatric population, particularly in Japan and New Zealand, and the surge in demand for affordable health care services in the region.
The global market for urgent care centers is fragmented, with the presence of vast numbers of large-scale players. Key players operating in the global urgent care centers business are Concentra, Inc., MedExpress, American Family Care, NextCare, FastMed Urgent Care, GoHealth Urgent Care., PatientFirst, CRH Healthcare, Adventist Healthcare, and Urgent Care Group. These players are adopting growth strategies such as new product development, product launches, product approval, agreement, partnerships, and mergers to increase their global footprint.
Each of these players has been profiled in the global market report based on parameters such as company overview, financial overview, business strategies, product portfolio, business segments, and recent developments.
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Attribute |
Detail |
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Market Size Value in 2021 |
US$ 32.5 Mn |
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Market Forecast Value in 2031 |
More than US$ 50.3 Mn |
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Growth Rate (CAGR) 2022-2031 |
4.4% |
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Forecast Period |
2022–2031 |
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Historical Data Available for |
2017–2021 |
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Quantitative Units |
US$ Mn for Value |
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Market Analysis |
It includes segment analysis as well as regional-level analysis. Moreover, the qualitative analysis includes drivers, restraints, opportunities, key trends, Porter’s Five Forces analysis, value chain analysis, and key trend analysis. |
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Competition Landscape |
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Format |
Electronic (PDF) + Excel |
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Market Segmentation |
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Regions Covered |
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Countries Covered |
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Companies Profiled |
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Customization Scope |
Available upon request |
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Pricing |
Available upon request |
The global market for urgent care centers was valued at US$ 32.5 Mn in 2021.
The global market for urgent care centers is projected to reach more than US$ 50.3 Mn by 2031.
The global market grew at a CAGR of 9.8% from 2017 to 2021.
The global market for urgent care centers is anticipated to grow at a CAGR of 4.4% from 2022 to 2031.
The illness segment held the major share of around 45% of the global market in 2021.
North America is expected to account for a major share of the global UCC market during the forecast period.
Prominent players in the global urgent care centers (UCC) market are Concentra, Inc., MedExpress, American Family Care, NextCare, FastMed Urgent Care, GoHealth Urgent Care., PatientFirst, CRH Healthcare, and Adventist Healthcare.
1. Preface
1.1. Market Definition and Scope
1.2. Market Segmentation
1.3. Key Research Objectives
1.4. Research Highlights
2. Assumptions and Research Methodology
3. Executive Summary: Global Urgent Care Centers Market
4. Market Overview
4.1. Introduction
4.1.1. Segment Definition
4.2. Overview
4.3. Market Dynamics
4.3.1. Drivers
4.3.2. Restraints
4.3.3. Opportunities
4.4. Global Urgent Care Centers Market Analysis and Forecast, 2017–2031
4.4.1. Market Revenue Projections (US$ Mn)
5. Key Insights
5.1. Health Care Industry Overview
5.2. Key Mergers & Acquisitions
5.3. Disease Prevalence & Incidence Rate globally with key countries
5.4. Covid-19 Impact Analysis
6. Global Urgent Care Centers Market Analysis and Forecast, by Service Type
6.1. Introduction & Definition
6.2. Key Findings / Developments
6.3. Market Value Forecast, by Service Type, 2017–2031
6.3.1. Illness
6.3.2. Injury
6.3.3. Physical
6.3.4. Vaccination
6.3.5. Diagnostic
6.3.6. Screening
6.4. Market Attractiveness Analysis, by Service Type
7. Global Urgent Care Centers Market Analysis and Forecast, by Ownership
7.1. Introduction & Definition
7.2. Key Findings / Developments
7.3. Market Value Forecast, by Ownership, 2017–2031
7.3.1. Corporate-Owned Urgent Care Centers
7.3.2. Physician-Owned Urgent Care Centers
7.3.3. Hospital-Owned Urgent Care Centers
7.3.4. Other Urgent Care Centers
7.4. Market Attractiveness Analysis, by Ownership
8. Global Urgent Care Centers Market Analysis and Forecast, by Region
8.1. Key Findings
8.2. Market Value Forecast, by Region
8.2.1. North America
8.2.2. Europe
8.2.3. Asia Pacific
8.2.4. Latin America
8.2.5. Middle East & Africa
8.3. Market Attractiveness Analysis, by Region
9. North America Urgent Care Centers Market Analysis and Forecast
9.1. Introduction
9.1.1. Key Findings
9.2. Market Value Forecast, by Service Type, 2017–2031
9.2.1. Illness
9.2.2. Injury
9.2.3. Physical
9.2.4. Vaccination
9.2.5. Diagnostic
9.2.6. Screening
9.3. Market Value Forecast, by Ownership, 2017–2031
9.3.1. Corporate-Owned Urgent Care Centers
9.3.2. Physician-Owned Urgent Care Centers
9.3.3. Hospital-Owned Urgent Care Centers
9.3.4. Other Urgent Care Centers
9.4. Market Value Forecast, by Country, 2017–2031
9.4.1. U.S.
9.4.2. Canada
9.5. Market Attractiveness Analysis
9.5.1. By Service Type
9.5.2. By Ownership
9.5.3. By Country
10. Europe Urgent Care Centers Market Analysis and Forecast
10.1. Introduction
10.1.1. Key Findings
10.2. Market Value Forecast, by Service Type, 2017–2031
10.2.1. Illness
10.2.2. Injury
10.2.3. Physical
10.2.4. Vaccination
10.2.5. Diagnostic
10.2.6. Screening
10.3. Market Value Forecast, by Ownership, 2017–2031
10.3.1. Corporate-Owned Urgent Care Centers
10.3.2. Physician-Owned Urgent Care Centers
10.3.3. Hospital-Owned Urgent Care Centers
10.3.4. Other Urgent Care Centers
10.4. Market Value Forecast, by Country/Sub-region, 2017–2031
10.4.1. Germany
10.4.2. U.K.
10.4.3. France
10.4.4. Spain
10.4.5. Italy
10.4.6. Rest of Europe
10.5. Market Attractiveness Analysis
10.5.1. By Service Type
10.5.2. By Ownership
10.5.3. By Country/Sub-region
11. Asia Pacific Urgent Care Centers Market Analysis and Forecast
11.1. Introduction
11.1.1. Key Findings
11.2. Market Value Forecast, by Service Type, 2017–2031
11.2.1. Illness
11.2.2. Injury
11.2.3. Physical
11.2.4. Vaccination
11.2.5. Diagnostic
11.2.6. Screening
11.3. Market Value Forecast, by Ownership, 2017–2031
11.3.1. Corporate-Owned Urgent Care Centers
11.3.2. Physician-Owned Urgent Care Centers
11.3.3. Hospital-Owned Urgent Care Centers
11.3.4. Other Urgent Care Centers
11.4. Market Value Forecast, by Country/Sub-region, 2017–2031
11.4.1. China
11.4.2. Japan
11.4.3. India
11.4.4. Australia and New Zealand
11.4.5. Rest of Asia Pacific
11.5. Market Attractiveness Analysis
11.5.1. By Service Type
11.5.2. By Ownership
11.5.3. By Country/Sub-region
12. Latin America Urgent Care Centers Market Analysis and Forecast
12.1. Introduction
12.1.1. Key Findings
12.2. Market Value Forecast, by Service Type, 2017–2031
12.2.1. Illness
12.2.2. Injury
12.2.3. Physical
12.2.4. Vaccination
12.2.5. Diagnostic
12.2.6. Screening
12.3. Market Value Forecast, by Ownership, 2017–2031
12.3.1. Corporate-Owned Urgent Care Centers
12.3.2. Physician-Owned Urgent Care Centers
12.3.3. Hospital-Owned Urgent Care Centers
12.3.4. Other Urgent Care Centers
12.4. Market Value Forecast, by Country/Sub-region, 2017–2031
12.4.1. Brazil
12.4.2. Mexico
12.4.3. Rest of Latin America
12.5. Market Attractiveness Analysis
12.5.1. By Service Type
12.5.2. By Ownership
12.5.3. By Country/Sub-region
13. Middle East & Africa Urgent Care Centers Market Analysis and Forecast
13.1. Introduction
13.1.1. Key Findings
13.2. Market Value Forecast, by Service Type, 2017–2031
13.2.1. Illness
13.2.2. Injury
13.2.3. Physical
13.2.4. Vaccination
13.2.5. Diagnostic
13.2.6. Screening
13.3. Market Value Forecast, by Ownership, 2017–2031
13.3.1. Corporate-Owned Urgent Care Centers
13.3.2. Physician-Owned Urgent Care Centers
13.3.3. Hospital-Owned Urgent Care Centers
13.3.4. Other Urgent Care Centers
13.4. Market Value Forecast, by Country/Sub-region, 2017–2031
13.4.1. GCC Countries
13.4.2. South Africa
13.4.3. Rest of Middle East & Africa
13.5. Market Attractiveness Analysis
13.5.1. By Service Type
13.5.2. By Ownership
13.5.3. By Country/Sub-region
14. Competition Landscape
14.1. Market Player - Competition Matrix (by tier and size of companies)
14.2. Market Share Analysis, by Company, 2021
14.3. Company Profiles
14.3.1. Concentra, Inc.
14.3.1.1. Company Overview
14.3.1.2. Product Portfolio
14.3.1.3. SWOT Analysis
14.3.1.4. Financial Overview
14.3.1.5. Strategic Overview
14.3.2. MedExpress
14.3.2.1. Company Overview
14.3.2.2. Product Portfolio
14.3.2.3. SWOT Analysis
14.3.2.4. Financial Overview
14.3.2.5. Strategic Overview
14.3.3. American Family Care
14.3.3.1. Company Overview
14.3.3.2. Product Portfolio
14.3.3.3. SWOT Analysis
14.3.3.4. Financial Overview
14.3.3.5. Strategic Overview
14.3.4. NextCare
14.3.4.1. Company Overview
14.3.4.2. Product Portfolio
14.3.4.3. SWOT Analysis
14.3.4.4. Financial Overview
14.3.4.5. Strategic Overview
14.3.5. FastMed Urgent Care
14.3.5.1. Company Overview
14.3.5.2. Product Portfolio
14.3.5.3. SWOT Analysis
14.3.5.4. Financial Overview
14.3.5.5. Strategic Overview
14.3.6. GoHealth Urgent Care.
14.3.6.1. Company Overview
14.3.6.2. Product Portfolio
14.3.6.3. SWOT Analysis
14.3.6.4. Financial Overview
14.3.6.5. Strategic Overview
14.3.7. PatientFirst
14.3.7.1. Company Overview
14.3.7.2. Product Portfolio
14.3.7.3. SWOT Analysis
14.3.7.4. Financial Overview
14.3.7.5. Strategic Overview
14.3.8. CRH Healthcare
14.3.8.1. Company Overview
14.3.8.2. Product Portfolio
14.3.8.3. SWOT Analysis
14.3.8.4. Financial Overview
14.3.8.5. Strategic Overview
14.3.9. Adventist Healthcare
14.3.9.1. Company Overview
14.3.9.2. Product Portfolio
14.3.9.3. SWOT Analysis
14.3.9.4. Financial Overview
14.3.9.5. Strategic Overview
List of Tables
Table 01: Global Urgent Care Centers Market Value (US$ Mn) Forecast, by Service Type, 2017‒2031
Table 02: Global Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2031
Table 03: Global Urgent Care Centers Market Value (US$ Mn) Forecast, by Region, 2017–2031
Table 04: North America Urgent Care Centers Market Value (US$ Mn) Forecast, by Country, 2017–2031
Table 05: North America Urgent Care Centers Market Value (US$ Mn) Forecast, by Service Type, 2017‒2031
Table 06: North America Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2031
Table 07: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region, 2017–2031
Table 08: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, by Service Type, 2017‒2031
Table 09: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2031
Table 10: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region, 2017–2031
Table 11: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, by Service Type, 2017‒2031
Table 12: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2031
Table 13: Latin America Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region, 2017-2031
Table 14: Latin America Urgent Care Centers Market Value (US$ Mn) Forecast, by Service Type, 2017‒2031
Table 15: Latin America Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2031
Table 16: Middle East & Africa Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region,2017-2031
Table 17: Middle East & Africa Urgent Care Centers Market Value (US$ Mn) Forecast, by Service Type, 2017‒2031
Table 18: Middle East & Africa Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2031
List of Figures
Figure 01: Global Urgent Care Centers Market Value (US$ Mn) Forecast, 2017–2031
Figure 02: Global Urgent Care Centers Market Value Share, Service Type, 2021
Figure 03: Global Urgent Care Centers Market Value Share, by Ownership, 2021
Figure 04: Global Urgent Care Centers Market Value Share Analysis, Service Type, 2021 and 2031
Figure 05: Global Urgent Care Centers Market Attractiveness Analysis, Service Type, 2022–2031
Figure 06: Global Urgent Care Centers Market Value (US$ Mn), by Illness, 2017‒2031
Figure 07: Global Urgent Care Centers Market Value (US$ Mn), by Injury, 2017‒2031
Figure 08: Global Urgent Care Centers Market Value (US$ Mn), by Physical, 2017‒2031
Figure 09: Global Urgent Care Centers Market Value (US$ Mn), by Vaccination, 2017‒2031
Figure 10: Global Urgent Care Centers Market Value (US$ Mn), by Diagnostic, 2017‒2031
Figure 11: Global Urgent Care Centers Market Value (US$ Mn), by Screening, 2017‒2031
Figure 12: Global Urgent Care Centers Market Value Share Analysis, by Ownership, 2021 and 2031
Figure 13: Global Urgent Care Centers Market Attractiveness Analysis, by Ownership, 2022–2031
Figure 14: Global Urgent Care Centers Market Revenue (US$ Mn), by Corporate-Owned Urgent Care Centers, 2017–2031
Figure 15: Global Urgent Care Centers Market Revenue (US$ Mn), by Physician-Owned Urgent Care Centers, 2017–2031
Figure 16: Global Urgent Care Centers Market Revenue (US$ Mn), by Hospital-Owned Urgent Care Centers, 2017–2031
Figure 17: Global Urgent Care Centers Market Revenue (US$ Mn), by Other Urgent Care Centers, 2017–2031
Figure 18: Global Urgent Care Centers Market Value Share Analysis, by Region, 2021 and 2031
Figure 19: Global Urgent Care Centers Market Attractiveness Analysis, by Region, 2022–2031
Figure 20: North America Urgent Care Centers Market Value (US$ Mn) Forecast, 2017–2031
Figure 21: North America Urgent Care Centers Market Value Share Analysis, by Country, 2021 and 2031
Figure 22: North America Urgent Care Centers Market Attractiveness Analysis, by Country, 2022–2031
Figure 23: North America Urgent Care Centers Market Value Share Analysis, Service Type, 2021 and 2031
Figure 24: North America Urgent Care Centers Market Attractiveness Analysis, Service Type, 2022–2031
Figure 25: North America Urgent Care Centers Market Value Share Analysis, by Ownership, 2021 and 2031
Figure 26: North America Urgent Care Centers Market Attractiveness Analysis, by Ownership, 2022–2031
Figure 27: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, 2017–2031
Figure 28: Europe Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2021 and 2031
Figure 29: Europe Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2022–2031
Figure 30: Europe Urgent Care Centers Market Value Share Analysis, Service Type, 2021 and 2031
Figure 31: Europe Urgent Care Centers Market Attractiveness Analysis, Service Type, 2022–2031
Figure 32: Europe Urgent Care Centers Market Value Share Analysis, by Ownership, 2021 and 2031
Figure 33: Europe Urgent Care Centers Market Attractiveness Analysis, by Ownership, 2022–2031
Figure 34: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, 2017–2031
Figure 35: Asia Pacific Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2021 and 2031
Figure 36: Asia Pacific Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2022–2031
Figure 37: Asia Pacific Urgent Care Centers Market Value Share Analysis, Service Type, 2021 and 2031
Figure 38: Asia Pacific Urgent Care Centers Market Attractiveness Analysis, Service Type, 2022–2031
Figure 39: Asia Pacific Urgent Care Centers Market Value Share Analysis, by Ownership, 2021 and 2031
Figure 40: Asia Pacific Urgent Care Centers Market Attractiveness Analysis, by Ownership, 2022–2031
Figure 41: Latin America Urgent Care Centers Market Value (US$ Mn) Forecast, 2017–2031
Figure 42: Latin America Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2021 and 2031
Figure 43: Latin America Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2021-2031
Figure 44: Latin America Urgent Care Centers Market Value Share Analysis, Service Type , 2021 and 2031
Figure 45: Latin America Urgent Care Centers Market Attractiveness Analysis, Service Type, 2022–2031
Figure 46: Latin America Urgent Care Centers Market Value Share Analysis, by Ownership, 2021 and 2031
Figure 47: Latin America Urgent Care Centers Market Attractiveness Analysis, by Ownership, 2022–2031
Figure 48: Middle East & Africa Urgent Care Centers Market Value (US$ Mn) Forecast, 2017–2031
Figure 49: Middle East & Africa Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2021 and 2031
Figure 50: Middle East & Africa Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2021-2031
Figure 51: Middle East & Africa Urgent Care Centers Market Value Share Analysis, Service Type, 2021 and 2031
Figure 52: Middle East & Africa Urgent Care Centers Market Attractiveness Analysis, Service Type, 2022–2031
Figure 53: Middle East & Africa Urgent Care Centers Market Value Share Analysis, by Ownership, 2021 and 2031
Figure 54: Middle East & Africa Urgent Care Centers Market Attractiveness Analysis, by Ownership, 2022–2031
Figure 55: Company Share Analysis, 2021
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Urgent Care Centers Market