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Urgent Care Centers Market

Urgent Care Centers Market (Service: Illness, Injury, Physical, Vaccination, Diagnostic, and Screening; and Ownership: Corporate-owned Urgent Care Centers, Physician-owned Urgent Care Centers, Hospital-owned Urgent Care Centers, and Other Urgent Care Centers) - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2019 - 2027

‘Patient as a Consumer’ Trend Set to Redefine Future of Urgent Care Centers

Over the past couple of decades, a number of factors have played an essential role in boosting the overall growth of the healthcare sector around the world. Increasing government support, rising investments, surge in the number of patients suffering from an array of medical diseases and conditions, and advancements in medical technology are some of the most fundamental drivers that have dictated the growth trajectory of the healthcare sector. As the healthcare sector around the world continues to progress, its direct impact can be witnessed across the global urgent care centers market. Due to favorable government policies and efficient license obtaining procedures, the number of urgent care centers (UCCs) around the world have increased at a rapid pace-a trend that is expected to continue during the forecast period.

In addition, some of the major factors that are anticipated to influence the market growth include the growing demand for improved work-life balance by physicians, convenience, patient convenience, and costs. At present, physicians and urgent care center owners are increasingly focusing on minimizing the administrative burden to increase efficiency and gain a slight competitive edge. The urgent care centers market has witnessed considerable growth over the past few years, as patients are increasingly swaying toward urgent care clinics over traditional centers due to convenience factors, including longer operational hours and walk-in appointments.

At present, as urgent care centers are focusing on integrating elements from the retail sector such as ground-floor location for easy access, streamlined process to schedule appointments using advanced technology, and customer-first approach, the global urgent care centers market is expected to reach US$ 35.4 Bn by the end of 2027.

urgent care centers market infographic

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Soaring Interest of Millennial Population to Provide Boost to Global Market

In several regions around the world, the soaring costs of healthcare facilities continue to remain a major concern. However, as more number of urgent care centers are gradually entering the healthcare space, primary healthcare landscape around the world, particularly in developed regions, such as Europe and North America is gradually evolving. Urgent care centers are comparatively cheaper than emergency departments due to which, the demand has witnessed a consistent surge over the past decade, mainly driven by the millennial population.

The average price-per-visit of urgent care centers in several parts of the world are relatively lower than that of hospital-based emergency departments and freestanding emergency departments– another factor that is driving the urgent care centers market. While the demand from the younger population is projected to grow at a rapid pace, the ageing population is also gradually swaying toward urgent care centers, owing to convenience, costs, and rapid nature of the treatment, among others.

urgent care centers market segmentation

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In addition, reduced or limited access to primary care, particularly in developed regions including North America, is another factor due to which, the younger population is increasingly favoring urgent care centers over other alternatives. This is likely to have a direct impact on the growth of the urgent care centers market during the assessment period.

While convenience and costs are expected to have a strong influence, the financial landscape involving insurance companies is expected to set the ball running for the stakeholders operating in the urgent care centers market. Insurance companies around the world are increasingly offering incentives across their networks to patients who opt to visit urgent care centers.

Activity in Urgent Care Centers to Remain Steady amid COVID-19 Pandemic

The ongoing COVID-19 pandemic continues to put pressure on the healthcare system around the world, as more number of patients seek treatment for the novel COVID-19 disease. In addition, governments across the world are increasingly focusing on the containment of the novel coronavirus due to which, the healthcare sector is likely to be exhausted, particularly in 2020. Urgent care centers around the world are increasingly focusing on accessing tests for COVID-19 to cater to the influx of patients. Urgent care centers around the world are at the frontlines of healthcare during the COVID-19 pandemic and are expected to comply with protocols.

A factor that could potentially minimize demand for urgent care centers includes increasing fear among patients regarding the potential of contracting the novel COVID-19 virus at urgent care centers. Urgent care centers are expected to optimize patient safety and implement robust guidelines to prevent the transmission of the novel COVID-19 virus. Despite uncertainty among patients, activity across urgent care centers around the world is expected to remain normal amid the ongoing pandemic. This is likely to fuel the expansion of the urgent care centers market during the forecast period.

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Analysts’ Viewpoint

The global urgent care centers market is expected to grow at a moderate CAGR of ~5% during the forecast period. The market growth is primarily driven by three major factors, including improved convenience, rapid pace of treatment, and lower cost in comparison with emergency centers and other alternatives. In addition, increasing support from government agencies and insurance companies in different regions of the world is expected to play an important role in boosting the market for urgent care centers during the assessment period. Despite the looming uncertainty during the COVID-19 pandemic, urgent care centers will remain critical

Urgent Care Centers Market: Overview

  • The global urgent care centers market was valued at US$ 23.5 Bn in 2018. It is projected to expand at a CAGR of ~5% from 2019 to 2027. The Urgent Care Association of America defines urgent care centers (UCCs) as medical care centers that provide healthcare services on a no‐appointment or walk-in basis for illnesses or injuries that are not life threatening and are beyond the scope of traditional primary care or retail clinics.
  • Rise in healthcare spending expenditure, along with increase in the geriatric population in particular has boosted the demand for cost-effective and convenient medical care worldwide
  • Urgent care model provides convenient access to a healthcare professional with or without appointment. The average waiting time in urgent care centers is less than 30 minutes from arrival, as compared to approximately 2 hours and 30 minutes for an ER visit.
  • Urgent care centers provide quality healthcare services to the general public around the world, which is cost-effective
  • Increase in healthcare insurance coverage is expected to fuel the demand for urgent care services. Patients with private coverage are more likely to seek medical treatment at an urgent care center than an ER or other hospital settings, as insurance companies have implemented initiatives for patients within their networks to visit UCCs. For instance, an insurance provider charges patients one-fourth the copay for a visit to UCC as compared to a visit to an ER.
  • Services of urgent care centers can be segregated into illness, injury, physical, diagnostic, screening, and vaccination. These services include conditions such as upper respiratory infections, cough & cold, pharyngitis, urinary tract infections, minor injuries, fever, etc. However, UCCs do not provide any ambulatory and critical care services.

Urgent Care Centers Market: Segmentation

  • The global urgent care centers market has been segmented based on service, ownership, and region
  • In terms of service, the global urgent care centers market has been categorized into illness, injury, physical, diagnostic, screening and vaccination. The illness segment dominated the global urgent care center market in 2018, and the trend is expected to continue from 2019 to 2027.
  • Based on ownership, the global urgent care centers market has been classified into corporate-owned urgent care centers, physician-owned urgent care centers, hospital-owned urgent care centers, and other urgent care centers. The hospital-owned urgent care centers segment dominated the global urgent care center market in 2018, and the trend is expected to continue from 2019 to 2027.

Urgent Care Centers Market: Regional Segmentation

  • In terms of region, the global urgent care centers market has been segmented into North America, Europe, Asia Pacific, and Rest of the World
  • North America dominated the global urgent care centers market in 2018, and the trend is expected to continue during the forecast period. This is attributed to high adoption of UCCs for non-emergency conditions.
  • The urgent care centers market in Asia Pacific is anticipated to expand at a high CAGR from 2019 to 2027. Japan, India, China, Australia, and New Zealand are prominent countries that offer immense opportunities to leading players operating in the market.

Urgent Care Centers Market: Major Players

  • Key players operating in the global urgent care centers market are 
    • Concentra, Inc.
    • MedExpress
    • American Famil Care
    • NextCare Holdings, Inc
    • FastMed Urgent Care
    • HCA CareNow
    • CareSpot Family of Urgent Care Brands
    • CityMD
    • GoHealth Urgent Care
    • Patient First
  • Companies are focused on emerging regions, as the patient pool in these regions is significantly high, owing to increase in the number of cases suffering from moderate illness & minor injuries

Urgent Care Centers Market – Segmentation

Service

  • Injury
  • Illness
  • Physical
  • Diagnostic
  • Vaccination
  • Screening

Ownership

  • Corporate-owned Urgent Care Centers
  • Physician-owned Urgent Care Centers
  • Hospital-owned Urgent Care Centers
  • Other Urgent Care Centers

Region

  • North America
  • Europe
  • Asia Pacific
  • Rest of the World

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Frequently Asked Questions

What is the total market worth of urgent care centers market?

Urgent care centers market is expected to reach US$ 35.4 Bn by the end of 2027

What is the anticipated CAGR of the urgent care centers market in the forecast period?

Urgent care centers market is projected to expand at a CAGR of ~5% from 2019 to 2027

What are the key driving factors for the growth of the urgent care centers market?

Urgent care centers market is driven by growing demand for improved work-life balance by physicians, convenience, patient convenience, and costs

Which region is expected to project the highest market share in the global urgent care centers market?

North America accounted for a major share of the global urgent care centers market, and the trend is expected to continue during the forecast period

Who are the key players in the global urgent care centers market?

Key players operating in the global urgent care centers market are Concentra, Inc., MedExpress, American Famil Care, NextCare Holdings, Inc, FastMed Urgent Care

1. Preface

    1.1. Market Definition and Scope

    1.2. Market Segmentation

    1.3. Key Research Objectives

    1.4. Research Highlights

2. Assumptions and Research Methodology

3. Executive Summary : Global Urgent Care Centers Market

4. Market Overview

    4.1. Introduction

        4.1.1. Global Urgent Care Centers Market

        4.1.2. Industry Evolution / Developments

    4.2. Overview

    4.3. Market Dynamics

        4.3.1. Drivers

        4.3.2. Restraints

        4.3.3. Opportunities

    4.4. Global Urgent Care Centers Market Analysis and Forecast, 2018–2030

        4.4.1. Market Revenue Projections (US$ Mn)

5. Key Insights

    5.1. Reimbursement Scenario by Region/globally

    5.2. Key Mergers & Acquisitions 

    5.3. Disease Prevalence & Incidence Rate globally with key countries

6. Global Urgent Care Centers Market Analysis and Forecast, by Services 

    6.1. Introduction & Definition

    6.2. Key Findings / Developments

    6.3. Global Urgent Care Centers Market Value & Volume Forecast, by Services, 2018–2030

        6.3.1. Injury

        6.3.2. Illness

        6.3.3. Physical

        6.3.4. Diagnostic

        6.3.5. Vaccination

        6.3.6. Screening

    6.4. Global Urgent Care Centers Market Attractiveness, by Services 

7. Global Urgent Care Centers Market Analysis and Forecast, by Ownership 

    7.1. Introduction & Definition

    7.2. Key Findings / Developments

    7.3. Global Urgent Care Centers Market Value & Volume Forecast, by Ownership, 2018–2030

        7.3.1. Corporate-Owned Urgent Care Centers

        7.3.2. Physician-Owned Urgent Care Centers

        7.3.3. Hospital-Owned Urgent Care Centers

        7.3.4. Other Urgent Care Centers

    7.4. Global Urgent Care Centers Market Attractiveness, by Ownership 

8. Global Urgent Care Centers Market Analysis and Forecast, by Region

    8.1. Key Findings

    8.2. Global Urgent Care Centers Market Value & Volume Forecast, by Region

        8.2.1. North America 

        8.2.2. Europe 

        8.2.3. Asia Pacific 

        8.2.4. Rest of the World 

    8.3. Global Urgent Care Centers Market Attractiveness, by Country/Region

9. North America Urgent Care Centers Market Analysis and Forecast

    9.1. Introduction

        9.1.1. Key Findings

    9.2. North America Urgent Care Centers Market Value & Volume Forecast, by Services, 2018–2030

        9.2.1. Injury

        9.2.2. Illness

        9.2.3. Physical

        9.2.4. Diagnostic

        9.2.5. Vaccination

        9.2.6. Screening

    9.3. North America Urgent Care Centers Market Value & Volume Forecast, by Ownership, 2018–2030

        9.3.1. Corporate-Owned Urgent Care Centers

        9.3.2. Physician-Owned Urgent Care Centers

        9.3.3. Hospital-Owned Urgent Care Centers

        9.3.4. Other Urgent Care Centers

    9.4. North America Urgent Care Centers Market Value & Volume Forecast, by Country, 2018–2030

        9.4.1. U.S.

        9.4.2. Canada

    9.5. North America Urgent Care Centers Market Attractiveness Analysis 

        9.5.1. By Services 

        9.5.2. By Ownership 

        9.5.3. By Country

10. Europe Urgent Care Centers Market Analysis and Forecast

    10.1. Introduction

        10.1.1. Key Findings

    10.2. Europe Urgent Care Centers Market Value & Volume Forecast, by Services, 2018–2030

        10.2.1. Injury

        10.2.2. Illness

        10.2.3. Physical

        10.2.4. Diagnostic

        10.2.5. Vaccination

        10.2.6. Screening

    10.3. Europe Urgent Care Centers Market Value & Volume Forecast, by Ownership, 2018–2030

        10.3.1. Corporate-Owned Urgent Care Centers

        10.3.2. Physician-Owned Urgent Care Centers

        10.3.3. Hospital-Owned Urgent Care Centers

        10.3.4. Other Urgent Care Centers

    10.4. Europe Urgent Care Centers Market Value & Volume Forecast, by Country/Sub-region, 2018–2030

        10.4.1. Germany

        10.4.2. U.K.

        10.4.3. France

        10.4.4. Spain

        10.4.5. Italy

        10.4.6. Rest of Europe

    10.5. Europe Urgent Care Centers Market Attractiveness Analysis 

        10.5.1. By Services 

        10.5.2. By Ownership 

        10.5.3. By Country/Sub-region

11. Asia Pacific Urgent Care Centers Market Analysis and Forecast

    11.1. Introduction

        11.1.1. Key Findings

    11.2. Asia Pacific Urgent Care Centers Market Value & Volume Forecast, by Services, 2018–2030

        11.2.1. Injury

        11.2.2. Illness

        11.2.3. Physical

        11.2.4. Diagnostic

        11.2.5. Vaccination

        11.2.6. Screening

    11.3. Asia Pacific Urgent Care Centers Market Value & Volume Forecast, by Ownership, 2018–2030

        11.3.1. Corporate-Owned Urgent Care Centers

        11.3.2. Physician-Owned Urgent Care Centers

        11.3.3. Hospital-Owned Urgent Care Centers

        11.3.4. Other Urgent Care Centers

    11.4. Asia Pacific Urgent Care Centers Market Value & Volume Forecast, by Country/Sub-region, 2018–2030

        11.4.1. China

        11.4.2. Japan

        11.4.3. India

        11.4.4. Australia & New Zealand

        11.4.5. Rest of Asia Pacific

    11.5. Asia Pacific Urgent Care Centers Market Attractiveness Analysis 

        11.5.1. By Services 

        11.5.2. By Ownership 

        11.5.3. By Country/Sub-region

12. Rest of the World Urgent Care Centers Market Analysis and Forecast

    12.1. Introduction

        12.1.1. Key Findings

    12.2. Rest of the World Urgent Care Centers Market Value & Volume Forecast, by Services, 2018–2030

        12.2.1. Injury

        12.2.2. Illness

        12.2.3. Physical

        12.2.4. Diagnostic

        12.2.5. Vaccination

        12.2.6. Screening

    12.3. Rest of the World Urgent Care Centers Market Value & Volume Forecast, by Ownership, 2018–2030

        12.3.1. Corporate-Owned Urgent Care Centers

        12.3.2. Physician-Owned Urgent Care Centers

        12.3.3. Hospital-Owned Urgent Care Centers

        12.3.4. Other Urgent Care Centers

    12.4. Rest of the World Urgent Care Centers Market Value & Volume Forecast, by Country/Sub-region, 2018–2030

        12.4.1. Brazil

        12.4.2. Mexico

        12.4.3. GCC Countries

        12.4.4. South Africa

        12.4.5. Rest of RoW

    12.5. Rest of the World Urgent Care Centers Market Attractiveness Analysis 

        12.5.1. By Services 

        12.5.2. By Ownership 

        12.5.3. By Country/Sub-region

13. Competition Landscape

    13.1. Market Player – Competition Matrix (By Tier and Size of companies)

    13.2. Market Share Analysis By Company (2019)

    13.3. Company Profiles

        13.3.1. Concentra, Inc.

        13.3.2. MedExpress

        13.3.3. American Famil Care

        13.3.4. NextCare Holdings, Inc

        13.3.5. FastMed Urgent Care

        13.3.6. HCA CareNow

        13.3.7. CareSpot Family of Urgent Care Brands

        13.3.8. CityMD

        13.3.9. GoHealth Urgent Care

        13.3.10. Patient First

        13.3.11. Other prominent players

List of Tables

Table 01: Global Urgent Care Centers Market Value (US$ Mn) Forecast, by Service, 2017–2027

Table 02: Global Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2027

Table 03: Global Urgent Care Centers Market Value (US$ Mn) Forecast, by Region, 2017–2027

Table 04: North America Urgent Care Centers Market Value (US$ Mn) Forecast, by Country, 2017–2027

Table 05: North America Urgent Care Centers Market Value (US$ Mn) Forecast, by Service, 2017–2027

Table 06: North America Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2027

Table 07: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region, 2017–2027

Table 08: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, by Service, 2017–2027

Table 09: Europe Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2027

Table 10: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region, 2017–2027

Table 11: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, by Service, 2017–2027

Table 12: Asia Pacific Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2027

Table 13: Rest of World Urgent Care Centers Market Value (US$ Mn) Forecast, by Country/Sub-region, 2017–2027

Table 14: Rest of World Urgent Care Centers Market Value (US$ Mn) Forecast, by Service, 2017–2027

Table 15: Rest of World Urgent Care Centers Market Value (US$ Mn) Forecast, by Ownership, 2017–2027

List of Figures

Figure 01: Global Urgent Care Centers Market Snapshot

Figure 02: Global Urgent Care Centers Market Value (US$ Bn) Forecast, 2019–2027

Figure 03: Global Urgent Care centers Market Value Share, by Service, 2018

Figure 04: Global Urgent Care Centers Market Value Share, by Ownership, 2018

Figure 05: Global Urgent Care Centers Market Value Share, by Region, 2018

Figure 06: Urgent Care Centers Market, by Service, 2018 and 2027

Figure 07: Urgent Care Centers Market, by Service, 2019–2027

Figure 08: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Injury, 2017–2027

Figure 09: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Illness, 2017–2027

Figure 10: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Diagnostic, 2017–2027

Figure 11: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Physical, 2017–2027

Figure 12: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Vaccination, 2017–2027

Figure 13: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Screening, 2017–2027

Figure 14: Global Urgent Care Centers Market Value Share Analysis, by Ownership, 2018 and 2027

Figure 15: Global Urgent Care Centers Market Value Share Analysis, by Ownership, 2019–2027

Figure 16: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Corporate-Owned Urgent Care Centers, 2017–2027

Figure 17: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Physician-Owned Urgent Care Centers, 2017–2027

Figure 18: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), Hospital-Owned Urgent Care Centers, 2017–2027

Figure 19: Global Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%), by Other Urgent Care Centers, 2017–2027

Figure 20: Global Urgent Care Centers Market Value Share, by Region, 2018 and 2027 

Figure 21: Global Urgent Care Centers Market Attractiveness, by Region, 2019–2027

Figure 22: North America Urgent Care Centers Market Value (US$ Mn) Forecast and Y-o-Y Growth (%) Projection, 2017–2027

Figure 23: North America Urgent Care Centers Market Value Share (%) Analysis, by Country, 2018 & 2027

Figure 24: North America Urgent Care Centers Market Attractiveness Analysis, by Country, 2019?2027

Figure 25: North America Urgent Care Centers Market Value Share (%) Analysis, by Service, 2018 & 2027

Figure 26: North America Urgent Care Centers Market Attractiveness, by Service, 2019?2027

Figure 27: North America Urgent Care Centers Market Value Share (%) Analysis, by Ownership, 2018 & 2027

Figure 28: North America Urgent Care Centers Market Attractiveness, by Ownership, 2019?2027

Figure 29: Europe Urgent Care Centers Market Value (US$ Mn) and Y-o-Y Growth (%) Forecast, 2017–2027

Figure 30: Europe Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2018 and 2027

Figure 31: Europe Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2019?2027

Figure 32: Europe Urgent Care Centers Market Value Share Analysis, by Service, 2018 and 2027

Figure 33: Europe Urgent Care Centers Market Attractiveness Analysis, by Service, 2019?2027

Figure 34: Europe Urgent Care Centers Market Value Share (%) Analysis, by Ownership, 2018 & 2027

Figure 35: Europe Urgent Care Centers Market Attractiveness, by Ownership, 2019?2027

Figure 36: Asia Pacific Urgent Care Centers Market Value (US$ Mn) and Y-o-Y Growth (%) Forecast, 2017–2027

Figure 37: Asia Pacific Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2018 and 2027

Figure 38: Asia Pacific Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2019–2027

Figure 39: Asia Pacific Urgent Care Centers Market Value Share Analysis, by Service, 2018 and 2027

Figure 40: Asia Pacific Urgent Care Centers Market Attractiveness Analysis, by Service, 2019–2027

Figure 41: Asia Pacific Urgent Care Centers Market Value Share (%) Analysis, by Ownership, 2018 & 2027

Figure 42: Asia Pacific Urgent Care Centers Market Attractiveness, by Ownership, 2019?2027

Figure 43: Rest of World Urgent Care Centers Market Value (US$ Mn) and Y-o-Y Growth (%) Forecast, 2017–2027

Figure 44: Rest of World Urgent Care Centers Market Value Share Analysis, by Country/Sub-region, 2018 and 2027

Figure 45: Rest of World Urgent Care Centers Market Attractiveness Analysis, by Country/Sub-region, 2019–2027

Figure 46: Rest of World Urgent Care Centers Market Value Share Analysis, by Service, 2018 and 2027

Figure 47: Rest of World Urgent Care Centers Market Attractiveness Analysis, by Service, 2019–2027

Figure 48: Rest of World Urgent Care Centers Market Value Share (%) Analysis, by Ownership, 2018 and 2027

Figure 49: Rest of World Urgent Care Centers Market Attractiveness, by Ownership, 2019?2027

Figure: 50 Revenue (US$ Mn) and Y-o-Y Growth (%), 2015–2018

Figure: 51 Breakdown of Net Sales (%) Of Select Medical Corporation, by Business Segment, 2018

Figure: 52 Breakdown of Optum revenues (%), by Business Segment, 2019

Figure: 53 Breakdown of United Health Group Revenue (%), by Business, 2019

Figure: 54 Breakdown of United Healthcare revenues (%), by Business Segment, 2019

Figure: 55 Breakdown of Net Sales (%), by Service 2018

Figure: 56 Revenue (US$ Mn) and Y-o-Y Growth (%), 2014–2018

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