Telecommunication is a transmission of information among points specified by the user without change in the content or information. In telecommunication, a telecommunication system provides a specified set of user-information transfer capabilities to a group of users. A user is responsible for information content of the message. Telecommunication services include email, text, television, fax, radio and Internet access. Telecommunication service providers offer telecommunication services for receiving and sending messages through electronic devices. The telecommunication service provider takes the onus for transmission, acceptance and delivery of the message. These services are also beneficial for employees of enterprises as these services provide flexibility & efficiency and enable easy transmission of data. Some of the disadvantages allied to telecommunication services market are equipment expenses and security issues among others. Factors enhancing growth of telecommunication services are advancement in technology, investment in new telecommunication technologies like satellite and wireless communication, innovative services like e-agriculture and e-education and growing demand for high speed data processing and high speed Internet. However, factors restraining the growth of telecommunication services are non-awareness among consumers and high cost of value added services. On the other hand, penetration of Internet of Things (IoT) technology is creating growth opportunities for telecommunication services market. IoT technology enables telecom operators to monitor and plan maintenance more efficiently, enhance bandwidth and coverage to improve download times, and enhance customer service by reducing dropped calls and service delay times.
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The global telecommunication services market has been segmented on the basis of package type, end-user and region. On the basis of package type, the market is segmented into double play, triple play and quad play. In 2016, triple play accounted for largest market share followed by double play. Quad play segment is expected to grow at a higher rate during the forecast period due to higher adoption of quad play services by micro, small and medium enterprises (SMEs).
In terms of end-use vertical, the market is categorized into residential and commercial. Residential is expected to account for largest market share close to 61.8% of the global telecommunication services market. Commercial is expected to grow with higher CAGR during the forecast period because of increase in demand for bundled services due to its lower rate and high quality services.
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Geographically, Asia-Pacific is the largest market for telecommunication services followed by North America and Europe. Europe is expected to witness fastest growth during the forecast period due to presence of a large number of SMEs as well as government regulations encouraging setting up of small businesses. Market share of Asia Pacific in the telecommunication services market is anticipated to increase during the forecast period. This is due to increasing adoption of telecom enterprise services in countries particularly India, China and Japan. The region is also the leading manufacturing hub and exporter of IT and ITes products
The global telecommunication services market is highly fragmented with number of companies operating in the segment. Companies including KPN Netherlands, SFR France and Virgin Media have been able to establish themselves as leaders. Telecommunication Service vendors are mainly focusing on developing alliances, acquisitions and partnerships with vendor programs for sale of bundle products and services to the business end-users as per their demand which significantly act as critical driver for future success. Apart from forming alliances, partners are also developing new tools and services such as apps etc., to cater to the business end-users. Partners are focusing towards developing new revenue based applications.
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Some of the major players in the global telecommunication services market with the significant developments are
The global telecommunication services market is segmented as below:
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Package |
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End-use Vertical |
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1. Preface
1.1. Market Definition and Scope
1.2. Market Segmentation
1.3. Key Research Objectives
1.4. Research Highlights
2. Assumptions and Research Methodology
3. Executive Summary
4. Market Overview
4.1. Introduction/Definition
4.2. Industry Evolution / Developments
4.3. Market Dynamics
4.3.1. Drivers
4.3.2. Restraints
4.3.3. Opportunity
4.4. Key Trends
4.5. Global Telecommunication Services Market Analysis and Forecasts, 2017 – 2027
4.5.1. Market Revenue Projections, 2017 – 2027 (US$ Bn)
4.6. Porter’s Five Forces Analysis
4.7. Ecosystem Analysis
4.8. Market Outlook
5. Global Telecommunication Services Market Analysis and Forecasts, By Package Type
5.1. Definitions
5.2. Market Size (US$ Bn) Forecast By Package Type, 2017 – 2027
5.2.1. Double Play
5.2.2. Triple Play
5.2.3. Quad Play
5.3. Package Type Comparison Matrix
5.4. Market Attractiveness By Package Type
6. Global Telecommunication Services Market Analysis and Forecasts, By End-Use Vertical
6.1. Definitions
6.2. Market Size (US$ Bn) Forecast By End-Use Vertical, 2017 – 2027
6.2.1. Commercial
6.2.2. Residential
6.3. End-Use Vertical Comparison Matrix
6.4. Market Attractiveness By End-Use Vertical
7. Global Telecommunication Services Market Analysis and Forecasts, By Region
7.1. Key Findings
7.2. Market Size (US$ Bn) Forecast By Region, 2017 – 2027
7.2.1. North America
7.2.2. Europe
7.2.3. Asia Pacific
7.2.4. Middle East & Africa
7.2.5. South America
7.3. Market Attractiveness By Region
8. North America Telecommunication Services Market Size and Forecast (US$ Bn), 2019 – 2027
8.1. Key Findings
8.2. Market Size (US$ Bn) Forecast By Package Type, 2017 – 2027
8.2.1. Double Play
8.2.2. Triple Play
8.2.3. Quad Play
8.3. Market Size (US$ Bn) Forecast By End-Use Vertical, 2017 – 2027
8.3.1. Commercial
8.3.2. Residential
8.4. Market Size (US$ Bn) Forecast By Country, 2017 – 2027
8.4.1. U.S.
8.4.2. Canada
8.4.3. Rest of North America
8.5. Attractiveness Analysis
8.5.1. By Package Type
8.5.2. By End-Use Vertical
8.5.3. By Country
9. Europe Telecommunication Services Market Size and Forecast (US$ Bn), 2019 – 2027
9.1. Key Findings
9.2. Market Size (US$ Bn) Forecast By Package Type, 2017 – 2027
9.2.1. Double Play
9.2.2. Triple Play
9.2.3. Quad Play
9.3. Market Size (US$ Bn) Forecast By End-Use Vertical, 2017 – 2027
9.3.1. Commercial
9.3.2. Residential
9.4. Market Size (US$ Bn) Forecast By Country, 2017 – 2027
9.4.1. U.K.
9.4.2. Germany
9.4.3. France
9.4.4. Rest of Europe
9.5. Attractiveness Analysis
9.5.1. By Package Type
9.5.2. By End-Use Vertical
9.5.3. By Country
10. Asia Pacific Telecommunication Services Market Size and Forecast (US$ Bn), 2019 – 2027
10.1. Key Findings
10.2. Market Size (US$ Bn) Forecast By Package Type, 2017 – 2027
10.2.1. Double Play
10.2.2. Triple Play
10.2.3. Quad Play
10.3. Market Size (US$ Bn) Forecast By End-Use Vertical, 2017 – 2027
10.3.1. Commercial
10.3.2. Residential
10.4. Market Size (US$ Bn) Forecast By Country, 2017 – 2027
10.4.1. China
10.4.2. Japan
10.4.3. India
10.4.4. Rest of Asia Pacific
10.5. Attractiveness Analysis
10.5.1. By Package Type
10.5.2. By End-Use Vertical
10.5.3. By Country
11. Middle East and Africa Telecommunication Services Market Size and Forecast (US$ Bn), 2019 – 2027
11.1. Key Findings
11.2. Market Size (US$ Bn) Forecast By Package Type, 2017 – 2027
11.2.1. Double Play
11.2.2. Triple Play
11.2.3. Quad Play
11.3. Market Size (US$ Bn) Forecast By End-Use Vertical, 2017 – 2027
11.3.1. Commercial
11.3.2. Residential
11.4. Market Size (US$ Bn) Forecast By Country, 2017 – 2027
11.4.1. GCC Countries
11.4.2. South Africa
11.4.3. Rest of Middle East & Africa
11.5. Attractiveness Analysis
11.5.1. By Package Type
11.5.2. By End-Use Vertical
11.5.3. By Country
12. South America Telecommunication Services Market Size and Forecast (US$ Bn), 2019 – 2027
12.1. Key Findings
12.2. Market Size (US$ Bn) Forecast By Package Type, 2017 – 2027
12.2.1. Double Play
12.2.2. Triple Play
12.2.3. Quad Play
12.3. Market Size (US$ Bn) Forecast By End-Use Vertical, 2017 – 2027
12.3.1. Commercial
12.3.2. Residential
12.4. Market Size (US$ Bn) Forecast By Country, 2017 – 2027
12.4.1. Brazil
12.4.2. Rest of South America
12.5. Attractiveness Analysis
12.5.1. By Package Type
12.5.2. By End-Use Vertical
12.5.3. By Country
13. Competition Landscape
13.1. Market Player – Competition Matrix
13.2. Market Share Analysis/ Market Positioning Analysis By Company (2016)
13.3. Key Market Players (Details – Overview, Overall Revenue, Recent Developments, Strategy, SWOT Analysis)
13.3.1. Virgin Media
13.3.1.1. Company Details
13.3.1.2. Market Presence, By Segment.
13.3.1.3. Strategic Overview
13.3.1.4. Financial Details
13.3.1.5. SWOT Analysis
13.3.2. Verizon Communications
13.3.2.1. Company Details
13.3.2.2. Market Presence, By Segment.
13.3.2.3. Strategic Overview
13.3.2.4. Financial Details
13.3.2.5. SWOT Analysis
13.3.3. Orange S.A.
13.3.3.1. Company Details
13.3.3.2. Market Presence, By Segment.
13.3.3.3. Strategic Overview
13.3.3.4. Financial Details
13.3.3.5. SWOT Analysis
13.3.4. Telefonica SA
13.3.4.1. Company Details
13.3.4.2. Market Presence, By Segment.
13.3.4.3. Strategic Overview
13.3.4.4. Financial Details
13.3.4.5. SWOT Analysis
13.3.5. T-Mobile
13.3.5.1. Company Details
13.3.5.2. Market Presence, By Segment.
13.3.5.3. Strategic Overview
13.3.5.4. Financial Details
13.3.5.5. SWOT Analysis
13.3.6. Bharti Airtel
13.3.6.1. Company Details
13.3.6.2. Market Presence, By Segment.
13.3.6.3. Strategic Overview
13.3.6.4. Financial Details
13.3.6.5. SWOT Analysis
13.3.7. AT&T Inc.
13.3.7.1. Company Details
13.3.7.2. Market Presence, By Segment.
13.3.7.3. Strategic Overview
13.3.7.4. Financial Details
13.3.7.5. SWOT Analysis
13.3.8. TalkTalk Telecom Group plc.
13.3.8.1. Company Details
13.3.8.2. Market Presence, By Segment.
13.3.8.3. Strategic Overview
13.3.8.4. Financial Details
13.3.8.5. SWOT Analysis
13.3.9. Vodafone
13.3.9.1. Company Details
13.3.9.2. Market Presence, By Segment.
13.3.9.3. Strategic Overview
13.3.9.4. Financial Details
13.3.9.5. SWOT Analysis
13.3.10. Telus Communications
13.3.10.1. Company Details
13.3.10.2. Market Presence, By Segment.
13.3.10.3. Strategic Overview
13.3.10.4. Financial Details
13.3.10.5. SWOT Analysis
13.3.11. Telnet Belgium
13.3.11.1. Company Details
13.3.11.2. Market Presence, By Segment.
13.3.11.3. Strategic Overview
13.3.11.4. Financial Details
13.3.11.5. SWOT Analysis
13.3.12. Rogers Communications
13.3.12.1. Company Details
13.3.12.2. Market Presence, By Segment.
13.3.12.3. Strategic Overview
13.3.12.4. Financial Details
13.3.12.5. SWOT Analysis
13.3.13. BCE Inc.
13.3.13.1. Company Details
13.3.13.2. Market Presence, By Segment.
13.3.13.3. Strategic Overview
13.3.13.4. Financial Details
13.3.13.5. SWOT Analysis
14. Key Takeaways
List of Tables
Table: 1 Global Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 2 Global Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 3 Global Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 4 North America Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 5 North America Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 6 North America Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 7 Europe Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 8 Europe Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 9 Europe Telecommunication Services Market Size and Forecast, By Country, 2017 – 2027 (US$ Bn)
Table: 10 Asia Pacific Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 11 Asia Pacific Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 12 Asia Pacific Telecommunication Services Market Size and Forecast, By Country, 2017 – 2027 (US$ Bn)
Table: 13 Middle East & Africa (MEA) Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 14 Middle East & Africa (MEA) Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 15 Middle East & Africa (MEA) Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 16 South America Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 17 South America Telecommunication Services Market Size and Forecast, By End-Use Vertical, 2017 – 2027 (US$ Bn)
Table: 18 South America Telecommunication Services Market Size and Forecast, By Package Type, 2017 – 2027 (US$ Bn)
Table: 19_AT&T Intellectual Property-Key Financial Indicators, 2016- 2018
Table: 20_Vodafone Group PLC -Key Financial Indicators, 2016- 2018
Table: 21_Telus-Key Financial Indicators, 2016- 2018
Table: 22 _TalkTalk-Key Financial Indicators, 2016- 2018
Table: 23_Rogers Communications Inc. -Key Financial Indicators, 2016- 2018
Table: 24 _Telenet Belgium -Key Financial Indicators, 2016- 2018
Table: 25_BCE Inc. -Key Financial Indicators, 2016- 2018
Table: 26 _Telefónica SA -Key Financial Indicators, 2016- 2018
Table: 27 _Bharti Airtel -Key Financial Indicators, 2016- 2018
Table: 28_T –Mobile -Key Financial Indicators, 2016- 2018
List of Figures
Figure: 1 Market Size, Indicative (US$ Bn)
Figure: 2 The Global Telecommunication Market is expected to grow at CAGR of 7.4% by 2027
Figure: 3 Market Snapshot
Figure: 4 Global Telecommunication Services Market
Figure: 5 Revenue (US$ Bn) Graphical Analysis
Figure: 6 Global Telecommunication Services Market Y-o-Y Growth (Value %) Forecast, 2017 – 2027
Figure: 7 North America Market Penetration by Package Type
Figure: 8 Europe Market Penetration by Package Type
Figure: 9 Asia Pacific Market Penetration by Package Type
Figure: 10 Middle East and Africa Market Penetration by Package Type
Figure: 11 South America Market Penetration by Package Type
Figure: 12 North America Market Penetration by End Use
Figure: 13 Europe Market Penetration by End Use
Figure: 14 Asia Pacific Market Penetration by End Use
Figure: 15 Middle East and Africa Market Penetration by End Use
Figure: 16 South America Market Penetration by End Use
Figure: 17 Market Value Share by Package Type (2017)
Figure: 18 Market Value Share by End-use Vertical (2017)
Figure: 19 Market Value Share by Region (2017)
Figure: 20 Double Play Market, Y-O-Y Growth, 2017 – 2027
Figure: 21 Triple Play Market, Y-O-Y Growth, 2017 – 2027
Figure: 22 Quad Play Market, Y-O-Y Growth, 2017 – 2027
Figure: 23 Global Telecommunication Services Market Value Share Analysis, By Package Type, 2017 and 2027
Figure: 24 Segment Growth Matrix, 2017–2027(%)
Figure: 25 Segment Revenue Contribution, 2017–2027(%)
Figure: 26 Segment Compounded Growth Matrix (CAGR %)
Figure: 27Residential type Market, Y-O-Y Growth, 2017 – 2027
Figure: 28 Commercial type Market, Y-O-Y Growth, 2017 – 2027
Figure: 29 Global Telecommunication Services Market Value Share Analysis, By End-use Vertical, 2017 and 2027
Figure: 30 Segment Growth Matrix, 2017–2027(%)
Figure: 31 Segment Revenue Contribution, 2017–2027(%)
Figure: 32 Segment Compounded Growth Matrix (CAGR %)
Figure: 34 Global Telecommunication Services Market Value Share Analysis, By Region, 2017 and 2027
Figure: 35 Segment Growth Matrix, 2017–2027(%)
Figure: 36 Segment Revenue Contribution, 2017–2027(%)
Figure: 37 Segment Compounded Growth Matrix (CAGR %)
Figure: 38 North America Telecommunication Services Market Size (US$ Bn) Forecast, 2017–2027
Figure: 39 North America Telecommunication Services Market Y-o-Y Growth (Value %) Forecast, 2017 – 2027
Figure: 40 North America Telecommunication Services Market Value Share Analysis, By Packaging Type, 2017 and 2027
Figure: 41 North America Telecommunication Services Market Value Share Analysis, By End Use, 2017 and 2027
Figure: 42 North America Telecommunication Services Market Value Share Analysis, By Region, 2017 and 2027
Figure: 43 North America Telecommunication Services Market, Market Attractiveness, By Packaging Type
Figure: 44 North America Telecommunication Services Market, Market Attractiveness, By End Use Vertical
Figure: 45 North America Telecommunication Services Market, Market Attractiveness, By Country
Figure: 46 Europe Telecommunication Services Market Size (US$ Bn) Forecast, 2017–2027
Figure: 47 Europe Telecommunication Services Market Y-o-Y Growth (Value %) Forecast, 2017 – 2027
Figure: 48 Europe Telecommunication Services Market Value Share Analysis, By Packaging Type, 2017 and 2027
Figure: 49 Europe Telecommunication Services Market Value Share Analysis, By End Use, 2017 and 2027
Figure: 50 Europe Telecommunication Services Market Value Share Analysis, By Region, 2017 and 2027
Figure: 51 Europe Telecommunication Services Market, Attractiveness, By Packaging Type
Figure: 52 Europe Telecommunication Services Market, Market Attractiveness, By End Use Vertical
Figure: 53 Europe Telecommunication Services Market, Market Attractiveness, By Country
Figure: 54 Asia Pacific Telecommunication Services Market Size (US$ Bn) Forecast, 2017–2027
Figure: 55 Asia Pacific Telecommunication Services Market Y-o-Y Growth (Value %) Forecast, 2017 – 2027
Figure: 56 Asia Pacific Telecommunication Services Market Value Share Analysis, By Packaging Type, 2017 and 2027
Figure: 57 Asia Pacific Telecommunication Services Market Value Share Analysis, By End Use, 2017 and 2027
Figure: 58 Asia Pacific Telecommunication Services Market Value Share Analysis, By Region, 2017 and 2027
Figure: 59 Asia Pacific Telecommunication Services Market, Market Attractiveness, By Packaging Type
Figure: 60 Asia Pacific Telecommunication Services Market, Market Attractiveness, By End Use Vertical
Figure: 61 Asia Pacific Telecommunication Services Market, Market Attractiveness, By Country
Figure: 62 Middle East & Africa Telecommunication Services Market Size (US$ Bn) Forecast, 2017–2027
Figure: 63 Middle East & Africa Telecommunication Services Market Size Y-o-Y Growth Projections, 2019–2027
Figure: 64 Middle East & Africa (MEA) Telecommunication Services Market Value Share Analysis, By Packaging Type, 2017 and 2027
Figure: 65 Middle East & Africa (MEA) Telecommunication Services Market Value Share Analysis, By End Use, 2017 and 2027
Figure: 66 Middle East & Africa (MEA) Telecommunication Services Market Value Share Analysis, By Region
Figure: 67 Middle East & Africa (MEA) Telecommunication Services Market, Market Attractiveness, By Packaging Type
Figure: 68 Middle East & Africa (MEA) Telecommunication Services Market, Market Attractiveness, By End Use Vertical
Figure: 69 Middle East & Africa (MEA) Telecommunication Services Market, Market Attractiveness, By Country
Figure: 70 South America Telecommunication Services Market Size (US$ Bn) Forecast, 2017–2027
Figure: 71 South America Telecommunication Services Market Size Y-o-Y Growth Projections, 2019–2027
Figure: 72 South America Telecommunication Services Market Value Share Analysis, By Packaging Type, 2017 and 2027
Figure: 73 South America Telecommunication Services Market Value Share Analysis, By End Use, 2017 and 2027
Figure: 74 South America Telecommunication Services Market Value Share Analysis, By Region, 2017 and 2027
Figure: 75 South America Telecommunication Services Market, Market Attractiveness, By Packaging Type
Figure: 76 South America Telecommunication Services Market, Market Attractiveness, By End Use Vertical
Figure: 77 South America Telecommunication Services Market, Market Attractiveness, By Country
Figure: 78 Competition Matrix
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Telecommunication Service Market
*86 figures and 60 tables includes