Microsoft Dynamics Services Market - Snapshot

According to a new market report published by Transparency Market Research titled “Microsoft Dynamics Services Market– Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2018–2026”,The global Microsoft Dynamics Services market is expected to reach US$ 11,239.5Mn by 2026, expanding at a CAGR of 14.5% from 2018 to 2026. North America held a prominentshare of the Microsoft Dynamics Services market in 2016. Asia Pacific is projected to be at the forefront of global demand, and the market in the region is expected to expand at a significant CAGR among all regions.

microsoft dynamics services market

Rising adoption of cloud-based solutions and need for increasing operational efficiency, visibility, and productivity are acting as major drivers for the Microsoft Dynamics services market. Increasing demand among enterprises for reduction in operational costs, increase in business agility, and enforcement of mobility is playing an important role in the expansion of the cloud-based solutions globally.Enterprises are looking for Microsoft Dynamics cloud-based solutions to support ongoing cloud technology developments and integrate them with new systems to support digital projects.Furthermore, businesses across the globe are experiencing the benefits of automating manual tasks in order to reduce manual errors, utilize customer data for deciding what to offer, and driving efficient sales strategy.Businesses need to upgrade their systems and boost the operational efficiency in order to remain competitive.Organizations are implementing Microsoft Dynamics to streamline business operations and help employees work more efficiently. Microsoft Dynamics provides efficient communication and collaboration tools to help employees coordinate better within and across departments.

Cloud-basedsegment to expand rapidlyduring the forecast period

The Microsoft Dynamics services market can be segmented based ondeployment type, product type, service type, end-user, and geography. Based ondeployment type,the Microsoft Dynamics services market has been further segmented into on-premiseand cloud-based. The on-premise segment held a prominent shareof the market in 2016. However,various organizations are looking for cloud based solutions especially from small and medium businessesowing to the rise in the number of mobile devices, cloud-based and IoT applications. Furthermore, a shift in preference of enterprise application buyers from traditional systems toward the cloud-first approach is expected to further boost the Microsoft Dynamics services market. Less maintenance and low costs associated with cloud-based Microsoft Dynamics services solutions aredriving the segment globally.

IT &Telecom segment to be a major revenue generating segment in 2026

Based onproduct type,the Microsoft Dynamics services market has been divided into ERP and CRM. The CRM segment is expected to expand at asignificant CAGR during the forecast period.Based on service type,the Microsoft Dynamics Services market has been divided into advisory/consulting services, implementation, upgradation and migration and maintenance and support services. In terms of end-user, the Microsoft Dynamics Servicesmarket has been divided into BFSI, manufacturing, retail, telecom & IT, government, utilities, healthcare, and others.

North America is expected tohold a substantial share in overall market

Based on geography,the Microsoft Dynamics Servicesmarket has been divided into North America, South America, Europe, Asia Pacific, and Middle East & Africa. North America is expected to hold a prominent share, and account formore than 40%of the global market in 2026, followed by Europe. Expansion of the Microsoft Dynamics services market in North America is owing to the increasing digital transformation within enterprises, rising adoption of AI and analytics and the high demand for latest technologies to reduce operation costs within enterprises. Furthermore,the market in Asia Pacific is expected to expand at a high CAGR ofmore than 14%during the forecast period, followed by South America. India, China, and Japan are among the major countriesthat held a dominant sharein the Microsoft Dynamics services market inAsia Pacific. Moreover, as a part of the strategy, severalservice providers are investing intools development specific to a particular industry and are focused on mergers and acquisitions in order to increase geographical reach in the global Microsoft Dynamics services market.

Major players operating in the global Microsoft Dynamics services market include Tata Consultancy Services Limited, IBM Corporation, Capgemini SE, DXC Technology Company, Cognizant Technology Solutions Corporation, HCL Technologies Limited, Hitachi Solutions, Ltd., Infosys Limited, Wipro Limited, and Avanade Inc.

Global Microsoft Dynamics Services Market: Overview

The report on the global Microsoft Dynamics Services market provides analysis for the period between 2016 and 2026, wherein 2016 is the base year, and the period from 2018 to 2026 is the forecast period. Data for 2016 has been included to provide historical information. The study provides a comprehensive analysis of the expansion of the market during the forecast period, in terms of revenue estimates (in US$ Mn), across different geographies. The report covers market dynamics including drivers, restraints, opportunities, and trends expected to influence the expansion of the global Microsoft Dynamics Services market during the said period. Technologies that are playing a major role in driving the global Microsoft Dynamics Services market have also been considered in the study. The report also includes Microsoft Dynamics product evolution.

Global Microsoft Dynamics Services Market: Scope of the Report

The Microsoft Dynamics Services market has been segmented based on deployment type, product type, service type, end-user, and region. Based on deployment type, the market has been further classified into on premise and cloud. Based on product type, the market has been further classified into ERP and CRM. Based on service type, the market has been further classified into advisory/consulting services, implementation, upgradation and migration services, and maintenance and support services. Based on end-user, the Microsoft Dynamics services markets classified into on BFSI, manufacturing, retail, telecom & IT, government, utilities, HealthCare, and others. Geographically, the report classifies the global Microsoft Dynamics Services market into North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and South America; the regions are analyzed in terms of revenue generation. Furthermore, region-wise prominent countries covered in the report include the U.S, Canada, the U.K., Germany, France, Japan, China, India, GCC countries, South Africa, and Brazil.

Global trends have also been added in Microsoft Dynamics services study. Additionally, the report also covers segment-wise comparison matrix, market attractiveness analysis, and market positioning of key players for all regions covered in the scope of study.

Comparison matrix includes segment growth matrix, 2016 - 2026(%), segment revenue contribution, 2016 - 2026 (%), and segment compounded growth matrix (CAGR %). Market attractiveness identifies and compares segments market attractiveness on the basis of CAGR and market share index across North America, Europe, Asia Pacific, Middle East & Africa (MEA), and South America.

Global Microsoft Dynamics Services Market: Research Methodology

Secondary research sources that are typically include, but are not limited to company websites, annual reports, financial reports, broker reports, investor presentations, and SEC filings, internal and external proprietary databases, and relevant patent and regulatory databases, national government documents, vendors whitepapers, statistical databases, and market reports, news articles, press releases, and webcasts specific to companies operating in the market.

Primary research involves e-mail interactions, telephonic interviews, and face-to-face interviews for each market, category, segment, and sub-segment across geographies. We conduct primary interviews on an ongoing basis with industry participants and commentators in order to validate the data and analysis. Primary interviews provide first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook, etc. These help us to validate and strengthen secondary research findings. These also help develop the analysis team’s market expertise and understanding.

While arriving at the final numbers of the Microsoft Dynamics Services market, we have considered only the revenue generated through services by Microsoft Dynamics partners for the respective years.

Global Microsoft Dynamics Services Market: Competitive Dynamics

Furthermore, the report includes competition landscape which comprises of competition matrix, market share analysis of major players in the Microsoft Dynamics services market based on their 2017 revenues, and profiles of major players. Competition matrix benchmarks leading players on the basis of their capabilities and potential to grow. Factors including market position, offerings and R&D focus are attributed to company’s capabilities. Factors including top line growth, market share, segment growth, infrastructure facilities and future outlook are attributed to company’s potential to grow. This section also identifies and includes various recent developments carried out by the leading players of Microsoft Dynamics services market.

Company profiling includes company overview, major business strategies adopted, SWOT analysis, and market revenues between 2016 and 2018. The global players profiled in the global Microsoft Dynamics Services market include Tata Consultancy Services Limited, IBM Corporation, Capgemini SE, DXC Technology Company, Cognizant Technology Solutions Corporation, HCL Technologies Limited, Hitachi Solutions, Ltd., Infosys Limited, Wipro Limited, and Avanade Inc. 

Market Segmentation:

Microsoft Dynamics Services Market Analysis, by Deployment Type

  • On premise
  • Cloud based

Microsoft Dynamics Services Market Analysis, by Product Type

  • ERP
  • CRM

Microsoft Dynamics Services Market Analysis, by Service Type

  • Advisory/Consulting Services
  • Implementation
  • Upgradation and Migration Services
  • Maintenance and Support Services

Microsoft Dynamics Services Market Analysis, by End-user

  • BFSI
  • Manufacturing
  • Retail
  • IT and Telecom
  • Education
  • Healthcare
  • Manufacturing
  • Retail
  • Others

Additionally, the report provides cross-sectional analysis of the Microsoft Dynamics Services market with respect to the following geographical segments:

  • North America
    • U.S.
    • Canada
    • Rest of North America
  • Europe
    • U.K.
    • Germany
    • France
    • Rest of Europe
  • Asia-Pacific
    • Japan
    • China
    • India
    • Rest of Asia Pacific
  • Middle East & Africa (MEA)
    • GCC Countries
    • South Africa
    • Rest of the Middle East & Africa
  • South America
    • Brazil
    • Rest of South America
.