+1-518-618-1030 866 - 552 - 3453 USA-Canada Toll Free
Published Date: 2017-02-27Number of Pages: 248

Enterprise Collaboration Service Market (Solution - Messaging, Video Conferencing, Contact Center, Mobility and Telephony, Collaboration Tool (Email, Application Sharing, Web Services, Search Services, Office Suite, Resource Management, Process Management, and Business Intelligence); Deployment - On-Premise, and Off-Premise; Type - Hardware, Software, and Services (Consulting, Integration, and Maintenance); End-Use Application - Banking, Financial Services and Insurance, Retail, Healthcare, Government, Information Technology, Media and Entertainment, Education and Others (Transportation and Manufacturing) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 - 2024

Global Enterprise Collaboration Service Market: Snapshot

With enterprises aiming for business expansion, the demand for efficient collaboration solutions is at all-time high. Mobile workforce and efficiency in enterprise mobility are the two major aspects required by organizations to achieve this. Considering the scenario, the global enterprise collaboration service market is forecast to report a CAGR of 10.3% between 2016 and 2024. Transparency Market Research (TMR) forecasts the market to reach US$56.51 bn by the end of 2024. In 2015, overall valuation of the global enterprise collaboration service market stood at US$23.38 bn.

In addition, the market is also expected to gain from the increasing demand for integrated and comprehensive enterprise collaboration services. Also the rising use of SIP trunking and the increasing uptake of WebRTC across KPOs and BPOs will widen the scope for the market’s expansion. As a result of the development of advanced collaboration solutions companies can now offer better connectivity among stakeholders. Driven by these factors, the global enterprise collaboration service market will exhibit strong growth over the course of the forecast period.

enterprise collaboration service market

Market to Witness Lucrative Opportunities in Asia Pacific

Regionally, North America emerged dominant in the global enterprise collaboration services market, holding a share of 41.8% in 2015. With multinational companies in the U.S. and Canada aiming from expanding their regional footprint, collaborations have become a common activity in this part of the world. Evidently, North America realizes some of the most lucrative opportunities for the overall market. Moreover, the region for years has remained at the fore of adopting well-designed collaboration tools such as application sharing tools, video and audio conferencing software, and web services. This has further helped the North America enterprise collaboration service market gain traction.

However, TMR projects the Asia Pacific market to report a higher CAGR compared to its counterpart in North America and elsewhere. Growth witnessed in the region is primarily driven by the increasing number of small and medium enterprises in countries such as India, Japan, and China. Moreover, the rapid expansion of the IT industry witnessed in Asia Pacific in the last few years, will fuel the demand for automation across industries thus bolstering opportunities for the enterprise collaboration service market.

Focus to Shift from Video Conferencing to Mobility/telephony and Collaboration Tools

By solution, video-conferencing, messaging, contact center, collaboration tools, and mobility/telephony are the key market segments. Of these, video conferencing held the dominant share of 22.6% in the overall market in 2016. However, in the forecast period the segment is forecast to lose shares to mobility and telephony. Rise in demand for collaborative tools will also shift focus from video conferencing in the coming years. Moreover, the segment is projected to gain from recent developments in business intelligence as an interactive collaboration tool. Considering growth witnessed across its key segments, favorable opportunities are prophesized for the overall enterprise collaboration service market.

Service Segment to Exhibit Highest CAGR

Based on type, hardware, software, and services constitute the key market segments. Among these, the demand for services is expected to rise at the highest pace during the forecast period. Growth witnessed in the segment is steered by the rising adoption of collaboration services especially among small and medium businesses. Deploying these services has helped organizations in delegating activities such as maintenance as well integration operations to third parties so that they can focus on their core competencies. Besides this, the software segment is expected to gain significant traction in the coming years.

Some of the key players operating in the market are Mitel Networks Corporation, Polycom, Inc., Fuze Inc., 8x8, Inc., ShoreTel Inc., Cafex Communications Inc., Tropo, Inc., Vonage networks LLC, Xura, Inc., Atlassian Corp PLC and GENBAND, Inc.

1.Preface
    1.1.Market Definition and Scope
    1.2.Market Segmentation
    1.3.Key Research Objectives
    1.4.Research Highlights

2.Assumptions and Research Methodology

3.Executive Summary : Enterprise Collaboration Services Market

4.Market Overview
    4.1.Introduction
          4.1.1. Product Definition
          4.1.2.Evolution/Development
    4.2.Global UCaaS Market Overview
    4.3.Key Market Indicators
          4.3.1.Impact Analytics: SIP Trunking on Business Process Outsourcing Market
          4.3.2.Impact Analysis: WebRTC on Video Conferencing Market
    4.4.Market Dynamics
          4.4.1.Drivers
          4.4.2.Restraints
          4.4.3.Opportunities
    4.5.Global Enterprise Collaboration Service Market Analysis and Forecasts, 2014 – 2024
          4.5.1.Market Revenue Projection (US$ Bn)
    4.6.Porter’s Five Force Analysis
    4.7.Value Chain Analysis
          4.7.1.List of Active Market Participants (Provider/Integrator/Aggregator/Supplier)
          4.7.2.Forward – Backward Integration Scenario
    4.8.Market Outlook

5.Global Enterprise Collaboration Service Market Analysis and Forecasts, By Solution
    5.1.Introduction & Definitions 
    5.2.Key Findings/Developments
    5.3.Key Trends
    5.4.Market Size (US$ Bn) Forecast By Solution, 2014 - 2024
          5.4.1.Messaging, 2014 – 2024 (US$ Bn)
          5.4.2.Video Conferencing, 2014 – 2024 (US$ Bn)
          5.4.3.Contact Center, 2014 – 2024 (US$ Bn)
          5.4.4.Mobility/Telephony, 2014 – 2024 (US$ Bn)
          5.4.5.Collaborative Tools, 2014 – 2024 (US$ Bn)
                  5.4.5.1.Email
                  5.4.5.2.Application Sharing
                  5.4.5.3.Web Services
                  5.4.5.4.Search Services
                  5.4.5.5.Office Suite
                  5.4.5.6.Resource Management
                  5.4.5.7.Process Management
                  5.4.5.8.Business Intelligence
    5.5.Solution Comparison Matrix
    5.6.Market Attractiveness By Solution

6.Global Enterprise Collaboration Service Market Analysis and Forecasts, By Deployment
    6.1.Introduction & Definition
    6.2.Key Findings/Developments
    6.3.Key Trends
    6.4.Market Size (US$ Bn) Forecast By Deployment, 2014 - 2020
          6.4.1.On-Premise, 2014 – 2024 (US$ Bn)
          6.4.2.Off-Premise, 2014 – 2024 (US$ Bn)
    6.5.Deployment Comparison Matrix
    6.6.Market Attractiveness By deployment

7.Global Enterprise Collaboration Service Market Analysis and Forecasts, By Type
    7.1.Introduction & Definition
    7.2.Key Findings/Developments
    7.3.Key Trends
    7.4.Market Size (US$ Bn) Forecast By Type, 2014 - 2020
          7.4.1.Hardware, 2014 – 2024 (US$ Bn)
          7.4.2.Software, 2014 – 2024 (US$ Bn)
          7.4.3.Services, 2014 – 2024 (US$ Bn)
                  7.4.3.1.Consulting
                  7.4.3.2.Integration
                  7.4.3.3.Maintenance
    7.5.Type Comparison Matrix
    7.6.Market Attractiveness By Type

8.Global Enterprise Collaboration Service Market Analysis and Forecasts, By End-Use Application
    8.1.Introduction & Definition
    8.2.Key Findings/ Developments
    8.3.Key Trends
    8.4.Market Size (US$ Bn) Forecast By End-use Application, 2014 - 2024
          8.4.1.BFSI, 2014 – 2024 (US$ Bn)
          8.4.2.Retail, 2014 – 2024 (US$ Bn)
          8.4.3.Healthcare, 2014 – 2024 (US$ Bn)
          8.4.4.Government, 2014 – 2024 (US$ Bn)
          8.4.5.Information Technology, 2014 – 2024 (US$ Bn)
          8.4.6.Media and Entertainment, 2014 – 2024 (US$ Bn)
          8.4.7.Education, 2014 – 2024 (US$ Bn)
          8.4.8.Other (Transportation and Manufacturing), 2014 – 2024 (US$ Bn)
    8.5.End-use Application Comparison Matrix
    8.6.Market Attractiveness By End-use Application

9.Global Enterprise Collaboration Service Market Analysis and Forecasts, By Region
    9.1.Key Findings
    9.2.Market Size (US$ Bn) Forecast By Region, 2014 - 2020
          9.2.1.North America, 2014 – 2024 (US$ Bn)
          9.2.2.Europe, 2014 – 2024 (US$ Bn)
          9.2.3.Asia-Pacific, 2014 – 2024 (US$ Bn)
          9.2.4.Middle-East and Africa, 2014 – 2024 (US$ Bn)
          9.2.5.South America, 2014 – 2020 (US$ Bn)
    9.3.Market Attractiveness By Region

10.North America Enterprise Collaboration Services Market Analysis and Forecast 
    10.1.Key Findings
    10.2.Key Trends
    10.3.Market Size (US$ Bn) Forecast By Solution, 2014 - 2024
          10.3.1.Messaging, 2014 – 2024 (US$ Bn)
          10.3.2.Video Conferencing, 2014 – 2024 (US$ Bn)
          10.3.3.Contact Center, 2014 – 2024 (US$ Bn)
          10.3.4.Mobility/Telephony, 2014 – 2024 (US$ Bn)
          10.3.5.Collaborative Tools, 2014 – 2024 (US$ Bn)
                  10.3.5.1.Email
                  10.3.5.2.Application Sharing
                  10.3.5.3.Web Services
                  10.3.5.4.Search Services
                  10.3.5.5.Office Suite
                  10.3.5.6.Resource Management
                  10.3.5.7.Process Management
                  10.3.5.8.Business Intelligence
    10.4.Market Size (US$ Bn) Forecast By Deployment, 2014 - 2024
          10.4.1.On-Premise, 2014 – 2024 (US$ Bn)
          10.4.2.Off-Premise, 2014 – 2024 (US$ Bn)
    10.5.Market Size (US$ Bn) Forecast By Type 2014 - 2024
          10.5.1.Hardware, 2014 – 2024 (US$ Bn)
          10.5.2.Software, 2014 – 2024 (US$ Bn)
          10.5.3.Services, 2014 – 2024 (US$ Bn)
                  10.5.3.1.Consulting
                  10.5.3.2.Integration
                  10.5.3.3.Maintenance
    10.6.Market Size (US$ Bn) Forecast By End-use Application, 2014 - 2024
          10.6.1.BFSI, 2014 – 2024 (US$ Bn)
          10.6.2.Retail, 2014 – 2024 (US$ Bn)
          10.6.3.Healthcare, 2014 – 2024 (US$ Bn)
          10.6.4.Government, 2014 – 2024 (US$ Bn)
          10.6.5.Information Technology, 2014 – 2024 (US$ Bn)
          10.6.6.Media and Entertainment, 2014 – 2024 (US$ Bn)
          10.6.7.Education, 2014 – 202 (US$ Bn)
          10.6.8.Other (Transportation and Manufacturing), 2014 – 2024 (US$ Bn)
    10.7.Market Size (US$ Bn) Forecast By Country
          10.7.1.The U.S., 2014 – 2024 (US$ Bn)
          10.7.2.Canada, 2014 – 2024 (US$ Bn)
          10.7.3.Res of North America, 2014 – 2024 (US$ Bn)
    10.8.Market Attractiveness Analysis 
          10.8.1.By Country
          10.8.2.By Solution
          10.8.3.By Deployment
          10.8.4.By Type
          10.8.5.By End-use Application

11.Europe Enterprise Collaboration Services Market Analysis and Forecast 
    11.1.Key Findings
    11.2.Key Trends
    11.3.Market Size (US$ Bn) Forecast By Solution, 2014 - 2024
          11.3.1.Messaging, 2014 – 2024 (US$ Bn)
          11.3.2.Video Conferencing, 2014 – 2024 (US$ Bn)
          11.3.3.Contact Center, 2014 – 2024 (US$ Bn)
          11.3.4.Mobility/Telephony, 2014 – 2024 (US$ Bn)
          11.3.5.Collaborative Tools, 2014 – 2024 (US$ Bn)
                  11.3.5.1.Email
                  11.3.5.2.Application Sharing
                  11.3.5.3.Web Services
                  11.3.5.4.Search Services
                  11.3.5.5.Office Suite
                  11.3.5.6.Resource Management
                  11.3.5.7.Process Management
                  11.3.5.8.Business Intelligence
    11.4.Market Size (US$ Bn) Forecast By Deployment, 2014 - 2024
          11.4.1.On-Premise, 2014 – 2024 (US$ Bn)
          11.4.2.Off-Premise, 2014 – 2024 (US$ Bn)
    11.5.Market Size (US$ Bn) Forecast By Type 2014 - 2024
          11.5.1.Hardware, 2014 – 2024 (US$ Bn)
          11.5.2.Software, 2014 – 2024 (US$ Bn)
          11.5.3.Services, 2014 – 2024 (US$ Bn)
                  11.5.3.1.Consulting
                  11.5.3.2.Integration
                  11.5.3.3.Maintenance
    11.6.Market Size (US$ Bn) Forecast By End-use Application, 2014 - 2024
          11.6.1.BFSI, 2014 – 2024 (US$ Bn)
          11.6.2.Retail, 2014 – 2024 (US$ Bn)
          11.6.3.Healthcare, 2014 – 2024 (US$ Bn)
          11.6.4.Government, 2014 – 2024 (US$ Bn)
          11.6.5.Information Technology, 2014 – 2024 (US$ Bn)
          11.6.6.Media and Entertainment, 2014 – 2024 (US$ Bn)
          11.6.7.Education, 2014 – 202 (US$ Bn)
          11.6.8.Other (Transportation and Manufacturing), 2014 – 2024 (US$ Bn)
    11.7.Market Size (US$ Bn) Forecast By Country
          11.7.1.The U.K., 2014 – 2024 (US$ Bn)
          11.7.2.France, 2014 – 2024 (US$ Bn)
          11.7.3.Italy, 2014 – 2024 (US$ Bn)
          11.7.4.Res of Europe, 2014 – 2024 (US$ Bn)
    11.8.Market Attractiveness Analysis 
          11.8.1.By Country
          11.8.2.By Solution
          11.8.3.By Deployment
          11.8.4.By Type
          11.8.5.By End-use Application

12.Asia-Pacific Enterprise Collaboration Services Market Analysis and Forecast 
    12.1.Key Findings
    12.2.Key Trends
    12.3.Market Size (US$ Bn) Forecast By Solution, 2014 - 2024
          12.3.1.Messaging, 2014 – 2024 (US$ Bn)
          12.3.2.Video Conferencing, 2014 – 2024 (US$ Bn)
          12.3.3.Contact Center, 2014 – 2024 (US$ Bn)
          12.3.4.Mobility/Telephony, 2014 – 2024 (US$ Bn)
          12.3.5.Collaborative Tools, 2014 – 2024 (US$ Bn)
                  12.3.5.1.Email
                  12.3.5.2.Application Sharing
                  12.3.5.3.Web Services
                  12.3.5.4.Search Services
                  12.3.5.5.Office Suite
                  12.3.5.6.Resource Management
                  12.3.5.7.Process Management
                  12.3.5.8.Business Intelligence
    12.4.Market Size (US$ Bn) Forecast By Deployment, 2014 - 2024
          12.4.1.On-Premise, 2014 – 2024 (US$ Bn)
          12.4.2.Off-Premise, 2014 – 2024 (US$ Bn)
    12.5.Market Size (US$ Bn) Forecast By Type 2014 - 2024
          12.5.1.Hardware, 2014 – 2024 (US$ Bn)
          12.5.2.Software, 2014 – 2024 (US$ Bn)
          12.5.3.Services, 2014 – 2024 (US$ Bn)
                  12.5.3.1.Consulting
                  12.5.3.2.Integration
                  12.5.3.3.Maintenance
    12.6.Market Size (US$ Bn) Forecast By End-use Application, 2014 - 2024
          12.6.1.BFSI, 2014 – 2024 (US$ Bn)
          12.6.2.Retail, 2014 – 2024 (US$ Bn)
          12.6.3.Healthcare, 2014 – 2024 (US$ Bn)
          12.6.4.Government, 2014 – 2024 (US$ Bn)
          12.6.5.Information Technology, 2014 – 2024 (US$ Bn)
          12.6.6.Media and Entertainment, 2014 – 2024 (US$ Bn)
          12.6.7.Education, 2014 – 202 (US$ Bn)
          12.6.8.Other (Transportation and Manufacturing), 2014 – 2024 (US$ Bn)
    12.7.Market Size (US$ Bn) Forecast By Country
          12.7.1.China, 2014 – 2024 (US$ Bn)
          12.7.2.Japan, 2014 – 2024 (US$ Bn)
          12.7.3.India, 2014 – 2024 (US$ Bn)
          12.7.4.Australasia, 2014 – 2024 (US$ Bn)
          12.7.5.Res of Asia-Pacific, 2014 – 2024 (US$ Bn)
    12.8.Market Attractiveness Analysis 
          12.8.1.By Country
          12.8.2.By Solution
          12.8.3.By Deployment
          12.8.4.By Type
          12.8.5.By End-use Application

13.Middle-East and Africa Enterprise Collaboration Services Market Analysis and Forecast 
    13.1.Key Findings
    13.2.Key Trends
    13.3.Market Size (US$ Bn) Forecast By Solution, 2014 - 2024
          13.3.1.Messaging, 2014 – 2024 (US$ Bn)
          13.3.2.Video Conferencing, 2014 – 2024 (US$ Bn)
          13.3.3.Contact Center, 2014 – 2024 (US$ Bn)
          13.3.4.Mobility/Telephony, 2014 – 2024 (US$ Bn)
          13.3.5.Collaborative Tools, 2014 – 2024 (US$ Bn)
                  13.3.5.1.Email
                  13.3.5.2.Application Sharing
                  13.3.5.3.Web Services
                  13.3.5.4.Search Services
                  13.3.5.5.Office Suite
                  13.3.5.6.Resource Management
                  13.3.5.7.Process Management
                  13.3.5.8.Business Intelligence
    13.4.Market Size (US$ Bn) Forecast By Deployment, 2014 - 2024
          13.4.1.On-Premise, 2014 – 2024 (US$ Bn)
          13.4.2.Off-Premise, 2014 – 2024 (US$ Bn)
    13.5.Market Size (US$ Bn) Forecast By Type 2014 - 2024
          13.5.1.Hardware, 2014 – 2024 (US$ Bn)
          13.5.2.Software, 2014 – 2024 (US$ Bn)
          13.5.3.Services, 2014 – 2024 (US$ Bn)
                  13.5.3.1.Consulting
                  13.5.3.2.Integration
                  13.5.3.3.Maintenance
    13.6.Market Size (US$ Bn) Forecast By End-use Application, 2014 - 2024
          13.6.1.BFSI, 2014 – 2024 (US$ Bn)
          13.6.2.Retail, 2014 – 2024 (US$ Bn)
          13.6.3.Healthcare, 2014 – 2024 (US$ Bn)
          13.6.4.Government, 2014 – 2024 (US$ Bn)
          13.6.5.Information Technology, 2014 – 2024 (US$ Bn)
          13.6.6.Media and Entertainment, 2014 – 2024 (US$ Bn)
          13.6.7.Education, 2014 – 202 (US$ Bn)
          13.6.8.Other (Transportation and Manufacturing), 2014 – 2024 (US$ Bn)
    13.7.Market Size (US$ Bn) Forecast By Country
          13.7.1.GCC, 2014 – 2024 (US$ Bn)
          13.7.2.South Africa, 2014 – 2024 (US$ Bn)
          13.7.3.Res of MEA, 2014 – 2024 (US$ Bn)
    13.8.Market Attractiveness Analysis 
          13.8.1.By Country
          13.8.2.By Solution
          13.8.3.By Deployment
          13.8.4.By Type
          13.8.5.By End-use Application

14.South America Enterprise Collaboration Services Market Analysis and Forecast 
    14.1.Key Findings
    14.2.Key Trends
    14.3.Market Size (US$ Bn) Forecast By Solution, 2014 - 2024
          14.3.1.Messaging, 2014 – 2024 (US$ Bn)
          14.3.2.Video Conferencing, 2014 – 2024 (US$ Bn)
          14.3.3.Contact Center, 2014 – 2024 (US$ Bn)
          14.3.4.Mobility/Telephony, 2014 – 2024 (US$ Bn)
          14.3.5.Collaborative Tools, 2014 – 2024 (US$ Bn)
                  14.3.5.1.Email
                  14.3.5.2.Application Sharing
                  14.3.5.3.Web Services
                  14.3.5.4.Search Services
                  14.3.5.5.Office Suite
                  14.3.5.6.Resource Management
                  14.3.5.7.Process Management
                  14.3.5.8.Business Intelligence
    14.4.Market Size (US$ Bn) Forecast By Deployment, 2014 - 2024
          14.4.1.On-Premise, 2014 – 2024 (US$ Bn)
          14.4.2.Off-Premise, 2014 – 2024 (US$ Bn)
    14.5.Market Size (US$ Bn) Forecast By Type 2014 - 2024
          14.5.1.Hardware, 2014 – 2024 (US$ Bn)
          14.5.2.Software, 2014 – 2024 (US$ Bn)
          14.5.3.Services, 2014 – 2024 (US$ Bn)
                  14.5.3.1.Consulting
                  14.5.3.2.Integration
                  14.5.3.3.Maintenance
    14.6.Market Size (US$ Bn) Forecast By End-use Application, 2014 - 2024
          14.6.1.BFSI, 2014 – 2024 (US$ Bn)
          14.6.2.Retail, 2014 – 2024 (US$ Bn)
          14.6.3.Healthcare, 2014 – 2024 (US$ Bn)
          14.6.4.Government, 2014 – 2024 (US$ Bn)
          14.6.5.Information Technology, 2014 – 2024 (US$ Bn)
          14.6.6.Media and Entertainment, 2014 – 2024 (US$ Bn)
          14.6.7.Education, 2014 – 202 (US$ Bn)
          14.6.8.Other (Transportation and Manufacturing), 2014 – 2024 (US$ Bn)
    14.7.Market Size (US$ Bn) Forecast By Country
          14.7.1.Brazil, 2014 – 2024 (US$ Bn)
          14.7.2.Argentina, 2014 – 2024 (US$ Bn)
          14.7.3.Res of South America, 2014 – 2024 (US$ Bn)
    14.8.Market Attractiveness Analysis 
          14.8.1.By Country
          14.8.2.By Solution
          14.8.3.By Deployment
          14.8.4.By Type

15.Competition Landscape
    15.1.Market Player – Competition Matrix 
    15.2.Market Share Analysis By Company (2015)
    15.3.Company Profiles (Details – Overview, Financials, SWOT Analysis, Strategy)
          15.3.1.Cisco Systems, Inc.
                  15.3.1.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.1.2.Company Description
                  15.3.1.3.SWOT Analysis
                  15.3.1.4.Strategic Overview
          15.3.2.IBM Corporation
                  15.3.2.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.2.2.Company Description
                  15.3.2.3.SWOT Analysis
                  15.3.2.4.Strategic Overview
          15.3.3.Microsoft Corporation
                  15.3.3.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.3.2.Company Description
                  15.3.3.3.SWOT Analysis
          15.3.3.4.Strategic Overview
          15.3.4.Alcatel-Lucent SA (Nokia Networks)
                  15.3.4.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.4.2.Company Description
                  15.3.4.3.SWOT Analysis
                  15.3.4.4.Strategic Overview
          15.3.5.Unify, Inc. (Atos SE)
                  15.3.5.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.5.2.Company Description
                  15.3.5.3.SWOT Analysis
                  15.3.5.4.Strategic Overview
          15.3.6.Hewlett-Packard Development Company, L.P.
                  15.3.6.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.6.2.Company Description
                  15.3.6.3.SWOT Analysis
                  15.3.6.4.Strategic Overview
          15.3.7.Mitel Networks Corporation
                  15.3.7.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.7.2.Company Description
                  15.3.7.3.SWOT Analysis
                  15.3.7.4.Strategic Overview
          15.3.8.Polycom, Inc.
                  15.3.8.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.8.2.Company Description
                  15.3.8.3.SWOT Analysis
                  15.3.8.4.Strategic Overview
          15.3.9.Fuze Inc.
                  15.3.9.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.9.2.Company Description
                  15.3.9.3.SWOT Analysis
                  15.3.9.4.Strategic Overview
          15.3.10.8x8, Inc.
                  15.3.10.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.10.2.Company Description
                  15.3.10.3.SWOT Analysis
                  15.3.10.4.Strategic Overview
          15.3.11.ShoreTel Inc.
                  15.3.11.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.11.2.Company Description
                  15.3.11.3.SWOT Analysis
                  15.3.11.4.Strategic Overview
          15.3.12.Cafex Communications Inc.
                  15.3.12.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.12.2.Company Description
                  15.3.12.3.SWOT Analysis
                  15.3.12.4.Strategic Overview
          15.3.13.Tropo, Inc.
                  15.3.13.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.13.2.Company Description
                  15.3.13.3.SWOT Analysis
                  15.3.13.4.Strategic Overview
          15.3.14.Vonage networks LLC
                  15.3.14.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.14.2.Company Description
                  15.3.14.3.SWOT Analysis
                  15.3.14.4.Strategic Overview
          15.3.15.Xura, Inc.
                  15.3.15.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.15.2.Company Description
                  15.3.15.3.SWOT Analysis
                  15.3.15.4.Strategic Overview
          15.3.16.Atlassian Corp PLC
                  15.3.16.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.16.2.Company Description
                  15.3.16.3.SWOT Analysis
                  15.3.16.4.Strategic Overview
          15.3.17.GENBAND, Inc.
                  15.3.17.1.Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                  15.3.17.2.Company Description
                  15.3.17.3.SWOT Analysis
                  15.3.17.4.Strategic Overview

16.Key Takeaways

List of Figures

Figure 1: Global Enterprise Collaboration Service Market Value Share Analysis, by Solution, 2016 and 2024
Figure 2: Global Enterprise Collaboration Service Market Graph for Messaging Solution
Figure 3: Global Enterprise Collaboration Service Market Graph for Video Conferencing Solution
Figure 4: Global Enterprise Collaboration Service Market Graph for Contact Center Solution
Figure 5: Global Enterprise Collaboration Service Market Graph for Mobility/Telephony Solution
Figure 6: Global Enterprise Collaboration Service Market Graph for Collaborative Tools
Figure 7: Solution Comparison Matrix
Figure 8: Enterprise Collaboration Service Market Attractiveness Analysis, By Solution
Figure 9: Global Enterprise Collaboration Service Market Value Share Analysis, By Deployment, 2016 and 2024
Figure 10: Global Enterprise Collaboration Service Market Graph for On Premise Deployment
Figure 11: Global Enterprise Collaboration Service Market Graph for Off Premise Deployment
Figure 12: Global Enterprise Collaboration Service Market Graph for Hybrid Deployment
Figure 13: Deployment Comparison Matrix
Figure 14: Enterprise Collaboration Service Market Attractiveness Analysis, By Deployment
Figure 15: Global Enterprise Collaboration Service Market Value Share Analysis, By Type, 2016 and 2024
Figure 16: Global Enterprise Collaboration Service Market Graph for Hardware 
Figure 17: Global Enterprise Collaboration Service Market Graph for Software 
Figure 18: Global Enterprise Collaboration Service Market Graph for Service 
Figure 19: Type Comparison Matrix
Figure 20: Global Enterprise Collaboration Service Market Attractiveness Analysis, By Type
Figure 21: Global Enterprise Collaboration Service Market Value Share Analysis, By End-Use Application, 2016 and 2024
Figure 22: Global Enterprise Collaboration Service Market Graph for BFSI 
Figure 23: Global Enterprise Collaboration Service Market Graph for Retail
Figure 24: Global Enterprise Collaboration Service Market Graph for IT 
Figure 25: Global Enterprise Collaboration Service Market Graph for M & E 
Figure 26: Global Enterprise Collaboration Service Market Graph for Government 
Figure 27: Global Enterprise Collaboration Service Market Graph for Healthcare 
Figure 28: Global Enterprise Collaboration Service Market Graph for Education 
Figure 29: Global Enterprise Collaboration Service Market Graph for Others 
Figure 30: End-use Application Comparison Matrix
Figure 31: Enterprise Collaboration Service Market Attractiveness Analysis, By End-Use Application 
Figure 33: Enterprise Collaboration Service Market Attractiveness Analysis, By Region
Figure 34: North America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, 2014 – 2024
Figure 35: North America Enterprise Collaboration Service Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 36: North America Enterprise Collaboration Service Market Value Share Analysis, By Solution, 2016 and 2024
Figure 37: North America Enterprise Collaboration Service Market Value Share Analysis, By Deployment, 2016 and 2024
Figure 38: North American Enterprise Collaboration Service Market Value Share Analysis, By Type, 2016 and 2024
Figure 39: North America Enterprise Collaboration Service Market Value Share Analysis, By End-Use Application, 2016 and 2024
Figure 40: North America Enterprise Collaboration Service Market Value Share Analysis, By Country, 2016 And 2024
Figure 41: North America Enterprise Collaboration Service Market Attractiveness Analysis, By Country
Figure 42: North America Enterprise Collaboration Service Market Attractiveness Analysis, By Solution
Figure 43: North America Enterprise Collaboration Service Market Attractiveness Analysis, By Deployment
Figure 44: North America Enterprise Collaboration Service Market Attractiveness Analysis, By Type
Figure 45: North America Enterprise Collaboration Service Market Attractiveness Analysis, By End-Use Application
Figure 46: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, 2014 – 2024
Figure 47: Europe Enterprise Collaboration Service Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 48: Europe Enterprise Collaboration Service Market Value Share Analysis, By Solution, 2016 and 2024
Figure 49: Europe Enterprise Collaboration Service Market Value Share Analysis, By Deployment, 2016 and 2024
Figure 50: Europe Enterprise Collaboration Service Market Value Share Analysis, By Type, 2016 and 2024
Figure 51: Europe Enterprise Collaboration Service Market Value Share Analysis, By End-Use Application, 2016 and 2024
Figure 52: Europe Enterprise Collaboration Service Market Value Share Analysis, By Country, 2016 And 2024
Figure 53: Europe Enterprise Collaboration Service Market Attractiveness Analysis, By Country
Figure 54: Europe Enterprise Collaboration Service Market Attractiveness Analysis, By Solution
Figure 55: Europe Enterprise Collaboration Service Market Attractiveness Analysis, By Deployment
Figure 56: Europe Enterprise Collaboration Service Market Attractiveness Analysis, By Type
Figure 57: Europe Enterprise Collaboration Service Market Attractiveness Analysis, By End-Use Application
Figure 58: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, 2014 – 2024
Figure 59: Asia Pacific Enterprise Collaboration Service Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 60: Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Solution, 2016 and 2024
Figure 61: Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Deployment, 2016 and 2024
Figure 62: Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Type, 2016 and 2024
Figure 63: Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By End-Use Application, 2016 and 2024
Figure 64: Asia Pacific Enterprise Collaboration Service Market Value Share Analysis, By Country, 2016 And 2024
Figure 65: Asia Pacific Enterprise Collaboration Service Market Attractiveness Analysis, By Country
Figure 66: Asia Pacific Enterprise Collaboration Service Market Attractiveness Analysis, By Solution
Figure 67: Asia Pacific Enterprise Collaboration Service Market Attractiveness Analysis, By Deployment
Figure 68: Asia Pacific Enterprise Collaboration Service Market Attractiveness Analysis, By Type
Figure 69: Asia Pacific Enterprise Collaboration Service Market Attractiveness Analysis, By End-Use Application
Figure 70: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, 2014 – 2024
Figure 71: MEA Enterprise Collaboration Service Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 72: MEA Enterprise Collaboration Service Market Value Share Analysis, By Solution, 2016 and 2024
Figure 73: MEA Enterprise Collaboration Service Market Value Share Analysis, By Deployment, 2016 and 2024
Figure 74: MEA Enterprise Collaboration Service Market Value Share Analysis, By Type, 2016 and 2024
Figure 75: MEA Enterprise Collaboration Service Market Value Share Analysis, By End-Use Application, 2016 and 2024
Figure 76: MEA Enterprise Collaboration Service Market Value Share Analysis, By Country, 2016 And 2024
Figure 77: MEA Enterprise Collaboration Service Market Attractiveness Analysis, By Country
Figure 78: MEA Enterprise Collaboration Service Market Attractiveness Analysis, By Solution
Figure 79: MEA Enterprise Collaboration Service Market Attractiveness Analysis, By Deployment
Figure 80: MEA Enterprise Collaboration Service Market Attractiveness Analysis, By Type
Figure 81: MEA Enterprise Collaboration Service Market Attractiveness Analysis, By End-Use Application
Figure 82: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, 2014 – 2024
Figure 83: South America Enterprise Collaboration Service Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 84: South America Enterprise Collaboration Service Market Value Share Analysis, By Solution, 2016 and 2024
Figure 85: South America Enterprise Collaboration Service Market Value Share Analysis, By Deployment, 2016 and 2024
Figure 86: South America Enterprise Collaboration Service Market Value Share Analysis, By Type, 2016 and 2024
Figure 87: South America Enterprise Collaboration Service Market Value Share Analysis, By End-Use Application, 2016 and 2024
Figure 88: South America Enterprise Collaboration Service Market Value Share Analysis, By Country, 2016 And 2024
Figure 89: South America Enterprise Collaboration Service Market Attractiveness Analysis, By Country
Figure 90: South America Enterprise Collaboration Service Market Attractiveness Analysis, By Solution
Figure 91: South America Enterprise Collaboration Service Market Attractiveness Analysis, By Deployment
Figure 92: South America Enterprise Collaboration Service Market Attractiveness Analysis, By Type
Figure 93: South America Enterprise Collaboration Service Market Attractiveness Analysis, By End-Use Application
Figure 94: Global Enterprise Collaboration Services Market Share Analysis (2015)

 

List of Tables

Table 1: Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution, 2014 – 2024
Table 2: Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Collaborative Tool, 2014 – 2024
Table 3: Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Deployment, 2014 – 2024
Table 4 Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type, 2014 – 2024
Table 5: Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Service, 2014 – 2024
Table 6: Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By End-Use Application, 2014 – 2024
Table 7: Global Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Region, 2014 – 2024
Table 8: North American Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution, 2014 – 2024
Table 9: North America Collaboration Service Market Size (US$ Bn) Forecast, By Collaborative Tool, 2014 – 2024
Table 10: North America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Deployment, 2014 – 2024
Table 11: North America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type, 2014 – 2024
Table 12: North America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Service, 2014 – 2024
Table 13: North America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By End-Use Application, 2014 – 2024
Table 14: North America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Country, 2014 – 2024
Table 15: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution, 2014 – 2024
Table 16: Europe Collaboration Service Market Size (US$ Bn) Forecast, By Collaborative Tool, 2014 – 2024
Table 17: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Deployment, 2014 – 2024
Table 18: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type, 2014 – 2024
Table 19: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Service, 2014 – 2024
Table 20: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By End-Use Application, 2014 – 2024
Table 21: Europe Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Country, 2014 – 2024
Table 22: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution, 2014 – 2024
Table 23: Asia Pacific Collaboration Service Market Size (US$ Bn) Forecast, By Collaborative Tool, 2014 – 2024
Table 24: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Deployment, 2014 – 2024
Table 25: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type, 2014 – 2024
Table 26: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Service, 2014 – 2024
Table 27: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By End-Use Application, 2014 – 2024
Table 28: Asia Pacific Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Country, 2014 – 2024
Table 29: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution, 2014 – 2024
Table 30: MEA Collaboration Service Market Size (US$ Bn) Forecast, By Collaborative Tool, 2014 – 2024
Table 31: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Deployment, 2014 – 2024
Table 32: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type, 2014 – 2024
Table 33: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Service, 2014 – 2024
Table 34: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By End-Use Application, 2014 – 2024
Table 35: MEA Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Country, 2014 – 2024
Table 36: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Solution, 2014 – 2024
Table 37: South America Collaboration Service Market Size (US$ Bn) Forecast, By Collaborative Tool, 2014 – 2024
Table 38: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Deployment, 2014 – 2024
Table 39: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Type, 2014 – 2024
Table 40: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Service, 2014 – 2024
Table 41: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By End-Use Application, 2014 – 2024
Table 42: South America Enterprise Collaboration Service Market Size (US$ Bn) Forecast, By Country, 2014 – 2024

Enterprise collaboration service market report provides analysis for the period 2014 – 2024, wherein the period from 2016 to 2024 is the forecast and 2015 is the base year. The report covers all the major trends and technologies playing influential role in the enterprise collaboration service market’s growth over the forecast period. It also highlights the drivers, restraints, and opportunities expected to impact market’s growth during the said period. The study provides a complete perspective on global enterprise collaboration service market’s evolution throughout the above mentioned forecast period in terms of revenue (in US$ Bn).

Global Enterprise Collaboration Service Market: Scope of the Report

The market overview section of the report demonstrates the market dynamics such as the drivers, restraints, and opportunities that influence the current nature and future status of this market, key indicators and trends. An attractiveness analysis has also been provided for every segment in the report, in order to provide a thorough understanding of the overall scenario in the enterprise collaboration service market. Moreover, the report provides an overview of various strategies adopted by the key players present in the market. Key market indicators included in the report provide significance of the factors which are capable of changing the market scenario. These indicators are expected to define the market position during the forecast period.

This report provides all the essential information required to understand the key developments in the enterprise collaboration service market, growth trend of each segment and companies’ strategies to efficiently compete in the market. Also, the report provides insights related to trends and its impact on the market. Furthermore, Porter’s Five Forces analysis explains the factors which are currently affecting the enterprise collaboration service market. This report also provides the value chain analysis for the enterprise collaboration service market which explains the participants of the value chain.

Global Enterprise Collaboration Service Market: Key Segments

The report segments the market on the basis of solution, deployment, type, and end-use application. The solution segment includes messaging, video-conferencing, contact center, mobility/telephony, and collaboration tools. The collaboration tool is further segmented into email, application sharing, web services, office suite, resource management, process management and business intelligence. On the basis of deployment, the market is segmented into on-premise, off-premise and hybrid type. On basis of types, the segments of this market include hardware, software and services. The service sub-segment is further bifurcated into integration, consulting, and maintenance services. The end use application considered in the market include BFSI, retail, healthcare, government, information technology, media and entertainment, education, and others. The others segment of the End-use Application include transportation and manufacturing industry. The report provides in-depth segment analysis of the global enterprise collaboration service market, thereby providing valuable insights at the macro as well as micro levels.

Global Enterprise Collaboration Service Market: Competitive Landscape

The report also highlights the competitive landscape of the global enterprise collaboration service market, thereby positioning all the major players according to their presence in different regions of the world and recent key developments initiated by them in the enterprise collaboration service market. The comprehensive enterprise collaboration service market estimates are the result of our in-depth secondary research, primary interviews, and in-house expert panel reviews. These market estimates have been analyzed by taking into account the impact of different political, social, economic, technological, and legal factors along with the current market dynamics affecting enterprise collaboration service market growth.

Mitel Networks Corporation, Polycom, Inc., Fuze Inc., 8x8, Inc., ShoreTel Inc., Cafex Communications Inc., Tropo, Inc., Vonage networks LLC, Xura, Inc., Atlassian Corp PLC GENBAND, Inc.,Cisco Systems, Inc., IBM Corporation, Microsoft Corporation, Hewlett-Packard Development Company, L.P., and Unify, Inc. (Atos SE) are some of the major players operating within the enterprise collaboration service market profiled in this study. Details such as financials, SWOT analysis, business strategies, recent developments, and other such strategic information pertaining to these players have been duly provided as part of company profiling.

Global Enterprise Collaboration Service Market

By Solution

  • Messaging
  • Video Conferencing
  • Contact Center
  • Mobility/Telephony
  • Collaborative Tool
    • Email
    • Application Sharing
    • Web Services
    • Search Services
    • Office Suite
    • Resource Management
    • Process Management
    • Business Intelligence

By Deployment

  • Off Premise
  • On-Premise
  • Hybrid

By End-use Application

  • Banking, Financial services and
  • Insurance (BFSI)
  • Retail
  • Healthcare
  • Government
  • Information Technology
  • Media and Entertainment
  • Education
  • Other (Transportation and Manufacturing)

By Geography

  • North America
    • The U.S.
    • Canada
    • Rest of North America
  • Europe
    • The U.K.
    • Germany
    • France
    • Italy
    • Rest of Europe
  • Asia Pacific (APAC)
    • China
    • Japan
    • India
    • South Korea
    • Rest of APAC
  • Middle East and Africa (MEA)
    • GCC Countries
    • South Africa
    • Rest of MEA
  • South America
    • Brazil
    • Argentina
    • Rest of South America


 
 
Back To Top