Global Telecom Order Management Market: Snapshot
Thanks to the increasing trend of digitization, the global market for telecom order management is witnessing a remarkably high growth. The rising number of connected devices across the world, coupled with a surge in order management complexities, is fueling the demand for effective telecom order management solutions, reflecting greatly on the market’s growth. However, the hesitation among enterprises in taking up new technologies may limit the demand for these solutions in the years to come.
In 2016, the global telecom order management market was worth US$1.91 bn. Expanding at a healthy CAGR of 8.80% between 2017 and 2025, the opportunity in this market is likely to reach US$4.05 bn by the end of 2025. The constant advancements in next-generation telecom order management solutions will support the market considerably in the near future.
On-premise Segment to Continue Leading
Majorly, the global market for telecom order management is analyzed on the basis of the type of the deployment, component, and the geography. Based on the deployment type, the market is segmented into on-premise deployment and cloud-based deployment. Among the two, the on premise segment is holding the leading position at present. However, various telecom service providers, especially the small and medium enterprises, are looking for cloud-based deployment, owing to the rising number of connected devices.
Based on the component, the market is divided into solution and services. Currently, the solution segment is dominating and analysts expect it remain on the top with a share of nearly 68% by the end of 2025. However, the service segment is likely to register the growth at a higher pace than the solution segment in the near future.
Increasing Demand for Customer Retention to Aid North America in Retaining Dominance
In terms of the geography, the global market for telecom order management is segmented into North America, the Middle East and Africa, Asia Pacific, South America, and Europe. Among these, North America has been leading the global market since the last couple of years, thanks to the increasing demand for customer retention, shrinking revenues and extremely competitive space. Researchers expect this regional market to continue its leading streak, acquiring a share of nearly 38% in the global market by the end of 2025.
The growth of the North America market for telecom order management is attributed to increasing awareness regarding the benefits that telecom order management solutions offer, such as the aid in timely order fulfillment required for early revenue realization and the improvement in end user satisfaction. Among other regional markets, Asia Pacific is expected to report a significantly high-paced growth at a CAGR of 9.40% between 2017 and 2025. The rapid digitization and the increasing cloud penetration across the region are expected to be the main factors behind the growth of Asia Pacific telecom order management market.
Some of the leading players in the global market for telecom order management are Ericsson AB, Amdocs Corp., Cerillion Plc, IBM Corp., ChikPea Inc., Comarch SA, Fujitsu Ltd., Neustar Inc., Pegasystems Inc., and Oracle Corp. The market demonstrates a competitive business landscape and the scenario is expected to remain so over the next few years.
1. Preface
1.1. Report Scope and Segmentation
1.2. Key Research Objectives and Highlights
2. Assumptions and Research Methodology
3. Executive Summary : Telecom Order Management Market
4. Overview
4.1. Introduction
4.1.1. Definition
4.1.2. Key Industry Developments
4.2. Market Dynamics
4.2.1. Drivers
4.2.2. Restraints
4.2.3. Opportunity
4.3. Key Trends
4.4. Global Telecom Order Management Market Analysis and Forecasts, 2015 – 2025
4.4.1. Market Revenue Projections (US$ Mn)
4.5. Porter’s Five Force Analysis
4.6. Ecosystem Analysis
4.7. Market Outlook
5. Global Telecom Order Management Market Analysis and Forecast by Component
5.1. Introduction & Definition
5.2. Key Findings / Developments
5.3. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
5.3.1. Solutions
5.3.2. Services
5.3.2.1. Consulting
5.3.2.2. Support Services
5.3.2.3. Others
5.4. Component Comparison Matrix
5.5. Market Attractiveness by Component
6. Global Telecom Order Management Market Analysis and Forecast by Deployment Type
6.1. Introduction
6.2. Key Findings/Developments
6.3. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
6.3.1. On-premise
6.3.2. Cloud based
6.4. Deployment Type Comparison Matrix
6.5. Market Attractiveness by Deployment Type
7. Global Telecom Order Management Market Analysis and Forecasts, by Region
7.1. Key Findings
7.2. Telecom Order Management Market Size (US$ Mn) Forecast by Region, 2015 – 2025
7.2.1. North America
7.2.2. Europe
7.2.3. Asia Pacific
7.2.4. Middle East and Africa
7.2.5. South America
7.3. Market Attractiveness by Region
8. North America Telecom Order Management Market Size and Forecast
8.1. Key Findings
8.2. Key Trends
8.3. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
8.3.1. Solutions
8.3.2. Services
8.3.2.1. Consulting
8.3.2.2. Support Services
8.3.2.3. Others
8.4. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
8.4.1. On-premise
8.4.2. Cloud based
8.5. Telecom Order Management Market Size (US$ Mn) and Forecast by Country, 2015 – 2025
8.5.1. The U.S.
8.5.1.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
8.5.1.1.1. Solutions
8.5.1.1.2. Services
8.5.1.1.2.1. Consulting
8.5.1.1.2.2. Support Services
8.5.1.1.2.3. Others
8.5.1.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
8.5.1.2.1. On-premise
8.5.1.2.2. Cloud based
8.5.2. Canada
8.5.2.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
8.5.2.1.1. Solutions
8.5.2.1.2. Services
8.5.2.1.2.1. Consulting
8.5.2.1.2.2. Support Services
8.5.2.1.2.3. Others
8.5.2.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
8.5.2.2.1. On-premise
8.5.2.2.2. Cloud based
8.5.3. Rest of North America
8.6. Telecom Order Management Market Attractiveness Analysis
8.6.1. By Component
8.6.2. By Deployment Type
8.6.3. By Country
9. Europe Telecom Order Management Market Size and Forecast
9.1. Key Findings
9.2. Key Trends
9.3. Telecom Order Management Market Size (US$ Mn ) and Forecast by Component, 2015 – 2025
9.3.1. Solutions
9.3.2. Services
9.3.2.1. Consulting
9.3.2.2. Support Services
9.3.2.3. Others
9.4. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
9.4.1. On-premise
9.4.2. Cloud based
9.5. Telecom Order Management Market Size (US$ Mn ) and Forecast by Country, 2015 – 2025
9.5.1. The U.K.
9.5.1.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
9.5.1.1.1. Solutions
9.5.1.1.2. Services
9.5.1.1.2.1. Consulting
9.5.1.1.2.2. Support Services
9.5.1.1.2.3. Others
9.5.1.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
9.5.1.2.1. On-premise
9.5.1.2.2. Cloud based
9.5.2. Germany
9.5.2.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
9.5.2.1.1. Solutions
9.5.2.1.2. Services
9.5.2.1.2.1. Consulting
9.5.2.1.2.2. Support Services
9.5.2.1.2.3. Others
9.5.2.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
9.5.2.2.1. On-premise
9.5.2.2.2. Cloud based
9.5.3. France
9.5.3.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
9.5.3.1.1. Solutions
9.5.3.1.2. Services
9.5.3.1.2.1. Consulting
9.5.3.1.2.2. Support Services
9.5.3.1.2.3. Others
9.5.3.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
9.5.3.2.1. On-premise
9.5.3.2.2. Cloud based
9.5.4. Rest of Europe
9.6. Telecom Order Management Market Attractiveness Analysis
9.6.1. By Component
9.6.2. By Deployment Type
9.6.3. By Country
10. Asia Pacific Telecom Order Management Market Size and Forecast
10.1. Key Findings
10.2. Key Trends
10.3. Telecom Order Management Market Size (US$ Mn ) and Forecast by Component, 2015 – 2025
10.3.1. Solutions
10.3.2. Services
10.3.2.1. Consulting
10.3.2.2. Support Services
10.3.2.3. Others
10.4. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
10.4.1. On-premise
10.4.2. Cloud based
10.5. Telecom Order Management Market Size (US$ Mn ) and Forecast by Country, 2015 – 2025
10.5.1. India
10.5.1.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
10.5.1.1.1. Solutions
10.5.1.1.2. Services
10.5.1.1.2.1. Consulting
10.5.1.1.2.2. Support Services
10.5.1.1.2.3. Others
10.5.1.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
10.5.1.2.1. On-premise
10.5.1.2.2. Cloud based
10.5.2. China
10.5.2.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
10.5.2.1.1. Solutions
10.5.2.1.2. Services
10.5.2.1.2.1. Consulting
10.5.2.1.2.2. Support Services
10.5.2.1.2.3. Others
10.5.2.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
10.5.2.2.1. On-premise
10.5.2.2.2. Cloud based
10.5.3. Japan
10.5.3.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
10.5.3.1.1. Solutions
10.5.3.1.2. Services
10.5.3.1.2.1. Consulting
10.5.3.1.2.2. Support Services
10.5.3.1.2.3. Others
10.5.3.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
10.5.3.2.1. On-premise
10.5.3.2.2. Cloud based
10.5.4. Rest of Asia Pacific
10.6. Telecom Order Management Market Attractiveness Analysis
10.6.1. By Component
10.6.2. By Deployment Type
10.6.3. By Country
11. Middle East and Africa (MEA) Telecom Order Management Market Size and Forecast
11.1. Key Findings
11.2. Key Trends
11.3. Telecom Order Management Market Size (US$ Mn ) and Forecast by Component, 2015 – 2025
11.3.1. Solutions
11.3.2. Services
11.3.2.1. Consulting
11.3.2.2. Support Services
11.3.2.3. Others
11.4. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
11.4.1. On-premise
11.4.2. Cloud based
11.5. Telecom Order Management Market Size (US$ Mn ) and Forecast by Country, 2015 – 2025
11.5.1. GCC Countries
11.5.1.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
11.5.1.1.1. Solutions
11.5.1.1.2. Services
11.5.1.1.2.1. Consulting
11.5.1.1.2.2. Support Services
11.5.1.1.2.3. Others
11.5.1.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
11.5.1.2.1. On-premise
11.5.1.2.2. Cloud based
11.5.2. South Africa
11.5.2.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
11.5.2.1.1. Solutions
11.5.2.1.2. Services
11.5.2.1.2.1. Consulting
11.5.2.1.2.2. Support Services
11.5.2.1.2.3. Others
11.5.2.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
11.5.2.2.1. On Premise
11.5.2.2.2. Cloud based
11.5.3. Rest of Middle East & Africa
11.6. Telecom Order Management Market Attractiveness Analysis
11.6.1. By Component
11.6.2. By Deployment Type
11.6.3. By Country
12. South America Telecom Order Management Market Size and Forecast
12.1. Key Findings
12.2. Key Trends
12.3. Telecom Order Management Market Size (US$ Mn ) and Forecast by Component, 2015 – 2025
12.3.1. Solutions
12.3.2. Services
12.3.2.1. Consulting
12.3.2.2. Support Services
12.3.2.3. Others
12.4. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
12.4.1. On-premise
12.4.2. Cloud based
12.5. Telecom Order Management Market Size (US$ Mn ) and Forecast by Country, 2015 – 2025
12.5.1. Brazil
12.5.1.1. Telecom Order Management Market Size (US$ Mn) and Forecast by Component, 2015 – 2025
12.5.1.1.1. Solutions
12.5.1.1.2. Services
12.5.1.1.2.1. Consulting
12.5.1.1.2.2. Support Services
12.5.1.1.2.3. Others
12.5.1.2. Telecom Order Management Market Size (US$ Mn) and Forecast by Deployment Type, 2015 – 2025
12.5.1.2.1. On-premise
12.5.1.2.2. Cloud based
12.5.2. Rest of South America
12.6. Telecom Order Management Market Attractiveness Analysis
12.6.1. By Component
12.6.2. By Deployment Type
12.6.3. By Country
13. Competition Landscape
13.1. Market Player – Competition Matrix
13.2. Market Positioning of Key Players
13.3. Company Profiles (Details – Overview, Financials, Strategy, SWOT analysis)
13.3.1. Ericsson AB
13.3.1.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.1.2. Market Presence, By Segment.
13.3.1.3. Strategy
13.3.1.4. Revenue and Operating Profits
13.3.1.5. SWOT Analysis
13.3.2. Amdocs Corporation
13.3.2.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.2.2. Market Presence, By Segment.
13.3.2.3. Strategy
13.3.2.4. Revenue and Operating Profits
13.3.2.5. SWOT Analysis
13.3.3. Cerillion PLC
13.3.3.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.3.2. Market Presence, By Segment.
13.3.3.3. Strategy
13.3.3.4. Revenue and Operating Profits
13.3.3.5. SWOT Analysis
13.3.4. Oracle
13.3.4.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.4.2. Market Presence, By Segment.
13.3.4.3. Strategy
13.3.4.4. Revenue and Operating Profits
13.3.4.5. SWOT Analysis
13.3.5. IBM Corporation
13.3.5.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.5.2. Market Presence, By Segment.
13.3.5.3. Strategy
13.3.5.4. Revenue and Operating Profits
13.3.5.5. SWOT Analysis
13.3.6. ChikPea Inc.
13.3.6.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.6.2. Market Presence, By Segment.
13.3.6.3. Strategy
13.3.6.4. SWOT Analysis
13.3.7. Comarch SA
13.3.7.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.7.2. Market Presence, By Segment.
13.3.7.3. Strategy
13.3.7.4. Revenue and Operating Profits
13.3.7.5. SWOT Analysis
13.3.8. Fujitsu Limited
13.3.8.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.8.2. Market Presence, By Segment.
13.3.8.3. Strategy
13.3.8.4. Revenue and Operating Profits
13.3.8.5. SWOT Analysis
13.3.9. Neustar, Inc.
13.3.9.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.9.2. Market Presence, By Segment.
13.3.9.3. Strategy
13.3.9.4. SWOT Analysis
13.3.10. Pegasystems Inc.
13.3.10.1. Company Details (HQ, Foundation Year, Employee Strength)
13.3.10.2. Market Presence, By Segment.
13.3.10.3. Strategy
13.3.10.4. Revenue and Operating Profits
13.3.10.5. SWOT Analysis
14. Key Takeaways
List of Figures
Figure 1: Telecom Order Management, Share Analysis
Figure 2: Global Telecom Order Management Market, Revenue 2015 – 2025 (US$)
Figure 3: Telecom Order Management Market Value Share By Deployment Type (2017)
Figure 4: Telecom Order Management Market Value Share By Component (2017)
Figure 5: Telecom Order Management Market Revenue Share By Region (2017)
Figure 6: Global Telecom Order Management Market Value Share Analysis, By Deployment Type, 2017 and 2025
Figure 7: Comparison Matrix
Figure 8: Global Telecom Order Management Market, Attractiveness Analysis, By Deployment Type (2017)
Figure 9: Global Telecom Order Management Market Value Share Analysis, By Component, 2017 and 2025
Figure 10: Comparison Matrix
Figure 11: Global Telecom Order Management Market, Attractiveness Analysis, By End – Use Industry
Figure 12: Global Telecom Order Management Market Value Share Analysis, By Component, 2017 and 2025
Figure 13: Global Telecom Order Management Market, Attractiveness Analysis, By Region
Figure 14: North America Telecom Order Management Market Revenue Share Analysis, by Deployment Type, 2017 and 2025
Figure 15: North America Telecom Order Management Market Revenue Share Analysis, by Component, 2017 and 2025
Figure 16: North America Telecom Order Management Revenue Share Analysis, By Country, 2017 and 2025
Figure 17: U.S. Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 18: U.S. Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 19: Canada Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 20: Canada Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 21: Telecom Order Management Market, Attractiveness Analysis, By Deployment
Figure 22: Telecom Order Management Market, Attractiveness Analysis, By Country
Figure 23: Telecom Order Management Market, Attractiveness Analysis, By Component
Figure 24: Europe Telecom Order Management Market Revenue Share Analysis, by Deployment Type, 2017 and 2025
Figure 25: Europe Telecom Order Management Market Revenue Share Analysis, by Component, 2017 and 2025
Figure 26: Europe Telecom Order Management Revenue Share Analysis, By Country, 2017 and 2025
Figure 27: UK Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 28: UK Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 29: Germany Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 30: Germany Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 31: France Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 32: France Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 33: Telecom Order Management Market, Attractiveness Analysis, By Deployment
Figure 34: Telecom Order Management Market, Attractiveness Analysis, By Country
Figure 35: Telecom Order Management Market, Attractiveness Analysis, By Component
Figure 36: Asia Pacific Telecom Order Management Market Revenue Share Analysis, by Deployment Type, 2017 and 2025
Figure 37: Asia Pacific Telecom Order Management Market Revenue Share Analysis, by Component, 2017 and 2025
Figure 38: Asia Pacific Telecom Order Management Revenue Share Analysis, By Country, 2017 and 2025
Figure 39: India Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 40: India Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 41: China Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 42: China Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 43: Japan Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 44: Japan Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 45: Telecom Order Management Market, Attractiveness Analysis, By Deployment Type
Figure 46: Telecom Order Management Market, Attractiveness Analysis, By Country
Figure 47: Telecom Order Management Market, Attractiveness Analysis, By Component
Figure 48: Middle East & Africa (MEA) Telecom Order Management Market Revenue Share Analysis, by Deployment Type, 2017 and 2025
Figure 49: Middle East & Africa (MEA) Telecom Order Management Market Revenue Share Analysis, by Component, 2017 and 2025
Figure 50: Middle East & Africa (MEA) Telecom Order Management Market Revenue Share Analysis, By Country, 2017 and 2025
Figure 51: GCC Countries Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 52: GCC Countries Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 53: South Africa Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 54: South Africa Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 55: Telecom Order Management Market, Attractiveness Analysis, By Deployment
Figure 56 Telecom Order Management Market, Attractiveness Analysis, By Country
Figure 57: Telecom Order Management Market, Attractiveness Analysis, By Component
Figure 58: South America Telecom Order Management Market Revenue Share Analysis, by Deployment Type, 2017 and 2025
Figure 59: South America Telecom Order Management Market Revenue Share Analysis, by Component, 2017 and 2025
Figure 60: South America Telecom Order Management Revenue Share Analysis, By Country, 2017 and 2025
Figure 61: Brazil Telecom Order Management Market Revenue Share Analysis, By Deployment Type, 2017 and 2025
Figure 62: Brazil Telecom Order Management Market Revenue Share Analysis, By Component, 2017 and 2025
Figure 63: Telecom Order Management Market, Attractiveness Analysis, By Deployment
Figure 64: Telecom Order Management Market, Attractiveness Analysis, By Country
Figure 65: Telecom Order Management Market, Attractiveness Analysis, By Component
Figure 66: Global Telecom Order Management Market Positioning of Key Players (2016)
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Telecom Order Management Market
