Global Telecom Order Management Market: Snapshot

Thanks to the increasing trend of digitization, the global market for telecom order management is witnessing a remarkably high growth. The rising number of connected devices across the world, coupled with a surge in order management complexities, is fueling the demand for effective telecom order management solutions, reflecting greatly on the market’s growth. However, the hesitation among enterprises in taking up new technologies may limit the demand for these solutions in the years to come.

In 2016, the global telecom order management market was worth US$1.91 bn. Expanding at a healthy CAGR of 8.80% between 2017 and 2025, the opportunity in this market is likely to reach US$4.05 bn by the end of 2025. The constant advancements in next-generation telecom order management solutions will support the market considerably in the near future.

global telecom order management market

On-premise Segment to Continue Leading

Majorly, the global market for telecom order management is analyzed on the basis of the type of the deployment, component, and the geography. Based on the deployment type, the market is segmented into on-premise deployment and cloud-based deployment. Among the two, the on premise segment is holding the leading position at present. However, various telecom service providers, especially the small and medium enterprises, are looking for cloud-based deployment, owing to the rising number of connected devices.

Based on the component, the market is divided into solution and services. Currently, the solution segment is dominating and analysts expect it remain on the top with a share of nearly 68% by the end of 2025. However, the service segment is likely to register the growth at a higher pace than the solution segment in the near future.

Increasing Demand for Customer Retention to Aid North America in Retaining Dominance

In terms of the geography, the global market for telecom order management is segmented into North America, the Middle East and Africa, Asia Pacific, South America, and Europe. Among these, North America has been leading the global market since the last couple of years, thanks to the increasing demand for customer retention, shrinking revenues and extremely competitive space. Researchers expect this regional market to continue its leading streak, acquiring a share of nearly 38% in the global market by the end of 2025.

The growth of the North America market for telecom order management is attributed to increasing awareness regarding the benefits that telecom order management solutions offer, such as the aid in timely order fulfillment required for early revenue realization and the improvement in end user satisfaction. Among other regional markets, Asia Pacific is expected to report a significantly high-paced growth at a CAGR of 9.40% between 2017 and 2025. The rapid digitization and the increasing cloud penetration across the region are expected to be the main factors behind the growth of Asia Pacific telecom order management market.

Some of the leading players in the global market for telecom order management are Ericsson AB, Amdocs Corp., Cerillion Plc, IBM Corp., ChikPea Inc., Comarch SA, Fujitsu Ltd., Neustar Inc., Pegasystems Inc., and Oracle Corp. The market demonstrates a competitive business landscape and the scenario is expected to remain so over the next few years.

Global Telecom Order Management Market: Overview

This report on the global telecom order management market provides analysis for the period 2015–2025, wherein 2016 is the base year and the period from 2017 to 2025 is the forecast period. Data for 2015 has been included to provide historical information. The report covers market dynamics including drivers, restraints, opportunities, and trends expected to influence the global telecom order management market growth during the said period. Technologies that are playing a major role in driving the global telecom order management market have also been considered in the study. The study provides a comprehensive analysis of the market growth throughout the above forecast period in terms of revenue estimates (in US$ Mn), across different geographies.

The report also includes telecom order management product lifecycle, Porter Five Force analysis which identifies bargaining power of supplier, bargaining power of buyer, threat from new entrant, threat from substitute and threat from competition in telecom order management market is also included in the report. Ecosystem analysis which identifies key stake holders in the telecom order management market is also covered in the report.

Global Telecom Order Management Market: Segmentation

The telecom order management market has been segmented on the basis of component, deployment type and region. Based on component, the market has been further classified into solution and services. The services segment is further classified into consulting, support services and others. By deployment type, the telecom order management market is classified into on premise and cloud based. Geographically, the report classifies the global Telecom Order Management market into North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and South America; the regions are analyzed in terms of revenue generation. Furthermore, region wise prominent countries covered in the report include the following - U.S, Canada, U.K., Germany, France, Japan, China, India, GCC countries, South Africa and Brazil.

Segment trends and regional trends have also been added in telecom order management study. Additionally, the report also covers segment wise comparison matrix, market attractiveness analysis and market positioning of key players for all regions covered in the scope of study. Comparison matrix includes segment growth matrix, 2017 - 2025(%), segment revenue contribution, 2017 - 2025 (%), and segment compounded growth matrix (CAGR %). Market attractiveness identifies and compares segments market attractiveness on the basis of CAGR and market share index across North America, Europe, Asia Pacific, Middle East & Africa (MEA), and South America.

Global Telecom Order Management Market: Competitive Landscape

Furthermore, the report includes competition landscape which comprises of competition matrix, market positioning of major players in the Telecom Order Management market based on their 2016 revenues, and profiles of major players. Competition matrix benchmarks leading players on the basis of their capabilities and potential to grow. Factors including market position, offerings and R&D focus are attributed to company’s capabilities. Factors including top line growth, market share, segment growth, infrastructure facilities and future outlook are attributed to company’s potential to grow. This section also identifies and includes various recent developments carried out by the leading players of telecom order management market.

Company profiling includes company overview, major business strategies adopted, SWOT analysis, and market revenues for year 2014 to 2016. The global players profiled in the global telecom order management market include Ericsson AB, Amdocs Corporation, Cerillion PLC, IBM Corporation, ChikPea Inc., Comarch SA, Fujitsu Limited, Neustar, Inc., Pegasystems Inc, and Oracle Corporation have also been added in the report.

The global telecom order management market is segmented into:

By Component

  • Solutions
  • Services
    • Consulting
    • Support Services
    • Others

By Deployment Type

  • On premise
  • Cloud based

By Region

  • North America
    • The U.S.
    • Canada
    • Rest of North America
  • Europe
    • The U.K.
    • Germany
    • France
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Rest of Asia Pacific
  • Middle East and Africa (MEA)
    • GCC Countries
    • South Africa
    • Rest of the Middle East & Africa
  • South America
    • Brazil
    • Rest of South America