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Telecom Cloud Market - Snapshot

During the last few decades, the telecom industry was badly affected by the drop in the business of landlines. For the telecom industry, integration of cloud computing offers potential for significant improvements which enables virtualization of storage, servers, and networks, increases utilization of available system resources, and reduces infrastructure cost. Telecom cloud refers to the shift in telecommunication industries from the traditional machine based landline services to cloud computing services which enable the utilization of networking resources efficiently. Telecom cloud delivers immediate technical and profitable business values with minimal management effort or service provider interaction. Moreover, cloud computing lowers the cost of infrastructure, and resources are shared more efficiently.

In more recent times, many technological advancements have taken place in the telecom cloud market. BFSI, retail, transportation, and media & entertainment sectors widely use telecom cloud technology. Therefore, the telecom cloud market is expected to expand at a rapid pace in the coming years. Increase in the use of cloud infrastructureacross the world is primarily driving demand for telecom cloud computing.This is anticipated to drive the market over the forecast period. Moreover,increase in demand for telecom cloud from the BFSI industry is expected to fuel the telecom cloud market in the near future. However, high risk of data security and information loss is projected to inhibit the growth of the telecom cloud market across the world. The telecom cloud market is likely to reach a value of US$ 55.29Bn by 2026 from US$ 12.63Bn in 2017, expanding at a CAGR of 18.2% during the forecast period.


Based on type, the telecom cloud market can be segmented into solutions and services. The Unified Communication and Collaboration (UCC) solutions sub-segment accounted for a significant market share globally in 2017. The sub-segment is projected to hold its leading position over the forecast period. The Content Delivery Network (CDN) solutions sub-segment is estimated to expand at a rapid pace during the forecast period. The implementation of CDN among businesses across large and small scale industries is expected to grow as it provides scalability to meet the demand of changing technologies, helps to reduce workload of the network administration, and saves business cost. Based on type, the services segment accounted for the major share in the global telecom cloud market 2017 and is projected to maintain its position in the coming years. Under the services segment, network services occupied significant market share globally in the telecom cloud market. Network services which include network virtualization of the telecom cloudmarket is witnessing potential growth due to the growing need to support telecom infrastructure across the globe.

In terms of cloud platform, the Software-as-a-Service (SaaS) segment accounted for major share of the market and is estimated to maintain its leading position over the forecast period. The rapid growth of on demand services in the consumer world has led to the growth of Software-as-a-Service (SaaS) solutions in the business environment.  Infrastructure as a service (IaaS) cloud platform is likely to hold a prominent market share during the forecast period. This is because IaaS helps in management and monitoring of remote data center infrastructure. Applications of this market segment are billing & provisioning, traffic management and others.

In terms of industry vertical, the global telecom cloud market is categorized into banking, financial services, and insurance (BFSI), retail, healthcare, media & entertainment, transportation, and others. Others segment includes government, education, and public sector. The BFSI sector is the prominent user of telecom cloud systems, while the transportation sector is projected to expand at a rapid pace over the forecast period. Telecom industry in the transportation sector generates huge amounts of data every day for which it needs considerable data management and storage provisioning. Thus, usage of telecom cloud systems in this sector is evolving at a significant rate.

The market in North America is anticipated to contribute significantly to revenue in the near future due to a large base of existing usersin the region. The market in Europe and South America is anticipated to follow a similar trend between 2018 and 2026. Furthermore, the market in Middle East & Africa is likely to expand at a robust CAGR in the coming years.

Attracted by the progressively expanding telecom cloud market and underlying embryonic demand, many small and large scale enterprises are driven to invest in telecom cloud solutions and services. System solutions developers and integrators and professional service providers across industries are strengthening their position in the telecom cloud market. Product innovation and upgrade of research and development are constantly taking place in the telecom market. For instance, in September 2017, Deutsche Telekom AG, Facebook, and the Telecom Infra Project announced the acceleration of innovation in telecom infrastructure in order to deliver the best network services to customers.

Prominent players as identified in the telecom cloud market and profiled in the study include AT & T Inc., BT Group plc., China Telecommunications Corporation, Deutsche Telekom AG, Vodafone Group Plc., Telus Corporation, Verizon Communication Inc., Fusion Telecommunications International, Inc.(U.S.), KDDI Corporation, Level 3 Communications, Inc., Ericsson, and Telstra Corporation Ltd.

Shift of Many Business Enterprises and Firms toward the Cloud Infrastructure to Propel the Growth Opportunities in the Telecom Cloud Market

The telecom cloud market is estimated to gain tremendous growth opportunities during the forecast period of 2018-2026 on the back of the rising influence of cloud computing across a large number of end-users around the world. Communications technology has undergone a sea change over the years and this aspect resulted in remarkable improvements in business operations, which is serving as an immense growth prospect for the telecom cloud market.

  • Telecom cloud is a novel advancement in the information technology sector. The telecom cloud mechanism does not need any hardware for connecting to other components. The cloud offers massive network capacity to manage data growth and provide a quality experience to their customers. Thus, all these benefits bode well for the growth of the telecom cloud market.
  • The ongoing research and development activities are expected to boost the revenues of the players in the telecom cloud market. The players invest heavily in these activities. Strategic collaborations also form an important part of the telecom cloud market. The players indulge in these activities for increasing their influence, which eventually results in an increase in the growth rate of the telecom cloud market.
  • Many enterprises and businesses are shifting toward cloud infrastructure and this factor is good news for the telecom cloud market. The growing shift of many companies and firms toward cloud infrastructure will help the telecom cloud market to observe a positive growth trajectory across the assessment period of 2018-2026.
  • The COVID-19 pandemic has boosted digitization greatly. The COVID-19 pandemic has proved to be a turning point for the telecom cloud market in terms of growth. The increasing demand for work-from-home (WFH) mechanisms and the accelerated move to the cloud for the reduction in structural cost and other aspects will serve as a great growth booster for the telecom cloud market.

Telecom Cloud Market: Overview

This comprehensive report entitled Telecom Cloud Market -Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2018 - 2026 by Transparency Market Research analyzes and provides growth forecast for the telecom cloud market at the global and regional level. In terms of region, the market has been classified into Asia Pacific, South America, North America, Middle East & Africa, and Europe. The report provides analysis for the period 2016–2026, wherein 2018 to 2026 is the forecast period and the base year is 2017. An in-depth and unbiased market assessment has been made to offer readers insightful and accurate analysis. The report emphasizes on all the major trends and services that play a key role in the expansion of the telecom cloud between 2018 and 2026. It also focuses on restraining factors, market drivers, and opportunities of the telecom cloud market during the forecast period.

The report includes a detailed ecosystem analysis and opportunity analysis, which is focused on providing an extensive view of the global telecom cloud market. Porter’s Five Forces analysis is also provided to understand the competitive scenario in the global telecom cloud market. The study incorporates telecom cloud market attractiveness analysis, in which market segments such as solutions and services are benchmarked based on their market size, growth rate, and attractiveness in terms of opportunity. In order to provide a complete analysis of the overall competitive scenario in the telecom cloud market, attractiveness analysis of every geographic region mentioned in the report has been provided.

An overview of the telecom cloud market detailing key trends and dynamics has been included to provide a clear understanding of market ecosystem forces. The dynamics include impact analysis of market restraining factors, and drivers and opportunities for the telecom cloud market. Additionally, the report provides analysis of business strategies adopted by market leaders in the telecom cloud market. Trends and services related to telecom cloud systems along with their applications have also been explained in the report.

Global Telecom Cloud Market: Scope of the Report

The study provides a decisive view on the global telecom cloud market, broadly segmented based on type into solutions and services; based on cloud platform type into Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), Business Continuity as a Service (BCaaS), and Infrastructure-as-a-Service (IaaS); and in terms of industry vertical into banking, financial services, and insurance (BFSI), retail, healthcare, media & entertainment, transportation, and others. Further, the report provides a detailed breakdown of the telecom cloud market across geographic regions, which include North America, Europe, Asia Pacific, Middle East & Africa, and South America, thus providing valuable insights at the micro and macro levels.

The report highlights the competitive scenario within the telecom cloud market, ranking all the major players according to key recent developments and their geographic presence. The insights into the telecom cloud market are a result of our extensive primary interviews, secondary research, and in-house expert panel reviews. These market estimates have been analyzed by considering the impact of different economic, political, social, legal, and technological factors.

The market in North America has been segmented into the U.S., Canada, and Rest of North America. Furthermore, the market in Europe has been analyzed across France, Germany, the U.K., and Rest of Europe. The telecom cloud market in Asia Pacific has also been segmented at country level into China, Japan, India, and Rest of Asia Pacific. The Middle East & Africa region covers GCC countries, South Africa, and Rest of Middle East & Africa. Similarly, South America includes Brazil and Rest of South America. This report provides all the strategic information required to understand the telecom cloud market along with types, cloud platform, and industry verticals of telecom cloud.

Global Telecom Cloud Market: Research Methodology

The research methodology is a perfect combination of primary research, secondary research, and expert panel reviews. Secondary sources such as annual reports, company websites, SEC filings and investor presentations, internal and external proprietary databases, statistical databases, relevant patent and regulatory databases, market reports, government publications, World Bank database, and industry white papers are usually referred to for developing a preliminary understanding of the market.

Primary research involves telephonic interviews, e-mail interactions, and face-to-face interviews for detailed and unbiased reviews of the telecom cloud market across geographies. Primary interviews are usually conducted on an ongoing basis with industry experts and participants in order to obtain the latest market insights and validate existing data and analysis. Primary interviews offer new and fresh information on important factors such as market trends, market size, competitive landscape, growth trends, etc. These factors help validate and strengthen secondary research findings. Moreover, the data collected and analyzed from secondary and primary research is again discussed and examined by our expert panel.

Global Telecom Cloud Market: Competitive Dynamics

The research study includes profiles of major companies operating in the global telecom cloud market. Market players have been profiled in terms of attributes such as company overview, financial overview, business strategies, and recent developments. Parameters such as investment and spending and developments by major players of the market are tracked. Some of the key players in the telecom cloud market are AT & T Inc., BT Group plc., China Telecommunications Corporation, Deutsche Telekom AG, Vodafone Group plc., Telus Corporation, Verizon Communication Inc., Fusion Telecommunications International, Inc.(U.S.), KDDI Corporation, Level 3 Communications, Inc., Ericsson, and Telstra Corporation Ltd.among others.

The telecom cloud market has been segmented as follows:

Global Telecom Cloud Market


  • Solutions
    • Content Delivery Network (CDN)
    • Unified Communication and Collaboration (UCC)
    • Others (WebRTC and Over-the-Top (OTT))
  • Services
    • Network as a Service (NaaS)
    • Professional Service
    • Colocation Service
    • Managed Service

Cloud Platform

  • Software-as-a-Service (SaaS)
  • Platform-as-a-Service (PaaS)
  • Business Process as a Service (BCaaS)
  • Infrastructure-as-a-Service (IaaS)

Industry Vertical

  • Banking, Financial Services, and Insurance (BFSI)
  • Retail
  • Healthcare
  • Media & Entertainment
  • Transportation
  • Others (Government, Education and Public Sector)


  • North America
    • The U.S.
    • Canada
    • Rest of North America
  • Europe
    • Germany
    • The U.K.
    • France
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Rest of Asia Pacific
  • Middle East &Africa
    • GCC Countries
    • South Africa
    • Rest of Middle East &Africa
  • South America
    • Brazil
    • Rest of South America
    • Colombia
    • Rest of Latin America

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Telecom Cloud Market