Supplier relationship management software is designed to efficiently manage and automate procurement processes in order to enhance productivity and avoid maverick purchasing. Supplier relationship management software has the capability to improve supplier risk management, increase market accessibility, and improve delivery. It also helps in building strong buyer-supplier relationships. It is primarily used by supply chain professionals engaged in different fields such as project management, procurement management, and operations where these specialists regularly deal with suppliers.
With different businesses using different processes and even terminology, supplier relationship management software can be exceptionally valuable to guarantee ideal productivity in acquiring goods and services, handling materials, and managing inventory. Supplier relationship management software usually consists of features such as email tracking, document sharing and contact gathering for streamlined supplier contact and communication. Supplier relationship management software also deals with suppliers’ pricing history and request for quote responses by the supplier, including merchant refunds by product and clients, and volume rebates offered. It also constantly analyzes and monitors a seller’s ongoing performance against a sequence of key defined execution measurements.
The global supplier relationship management software market is mainly driven by growing demand for real-time interaction with suppliers and necessity to improve supply chain efficiencies. Additionally, growing requirement of supplier relationship management software among businesses in order to maximize the value of supplier engagement is anticipated to fuel the growth of the supplier relationship management software market around the globe. Furthermore, increase in adoption of cloud-based supplier relationship management software by enterprises to improve operational efficiencies and reduce costs, is also projected to fuel the demand for supplier relationship management software across the world. However, presence of large number of open-source software providers is a crucial factor hampering the growth of the global supplier relationship management software market. Furthermore, lack of cross-functional collaboration is also restricting the growth of this market around the globe.
Growing adoption of advanced technologies for supplier relationship management is anticipated to create new opportunities for the growth of the global supplier relationship management software market in forthcoming years.
The global supplier relationship management software market can be segmented on the basis of deployment, enterprise size, industry, and region. By deployment, the market can be segregated into cloud-based and on-premise. Based on enterprise size, the market can be categorized into small and medium enterprises, and large enterprises. Based on industry, the global supplier relationship management software market can be classified into manufacturing, retail & e-commerce, government, banking, financial services, and insurance (BFSI), IT & telecom, transportation & logistics, and others.
In terms of region, the global supplier relationship management software market can be segmented into Europe, North America, Middle East & Africa, South America, and Asia Pacific. The supplier relationship management software market in North America is estimated to expand at a substantial rate during the forecast period. North America sees high adoption of supplier relationship management software due to the presence of a large number of key companies, growing popularity of supplier relationship management software among small and medium enterprises, and adoption of cloud computing in different sectors. The supplier relationship management software market in Asia Pacific is anticipated to grow significantly during the forecast period. Growing demand for this software among end-use industries in order to optimize the cost of services and delivery procedures is expected to create new opportunities for the growth of the supplier relationship management software market in Asia Pacific.
Major players operating in the global supplier relationship management software market include Intelex Technologies, Inc., Epicor Software Corp., Wax Digital Limited, SAP AG, Ariba Inc., JDA Software Group Inc., Oracle Corporation, Zycus Inc., Iasta Inc., Neocase Software, Biznet Solutions Ltd., and WHIZTEC Software.
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