Rising popularity and attractiveness of enterprise resource planning (ERP) driving the need for businesses to move toward automation. Robotic process automation technology enables an organization to stay in the competition and helps to effectively automate of a business. Robotic process automation, also called RPA, is a branch of technology which allows people in an organization to configure a robot or a software to capture and interpret existing applications in an enterprise. It enables a company to manipulate a data, process a transaction, trigger a feedback, and communicate with other digital systems. Robotic process automation software allows a company to boost its capabilities and save time and money. A RPA software is used by companies with considerably large employee strength and perform high-volume data, transaction process or functions. Robotic process automation is the usage of software which has machine learning and artificial intelligence capabilities to handle high-volume repetitive tasks that were previously performed by humans. RPA has revolutionized and improved ways in which businesses or organizations cater to remote infrastructure, IT support, administer business, workflow processes, and back-office work. RPA provides good accuracy, improved cycle time, and increased productivity in transaction processing. An employee is relieved from carrying out repetitive and dull tasks in an organization. Major features of RPA include cost effectiveness, accuracy, quality, consistency, improved analytics, increased employee productivity, versatility, and organized IT support and management. Consequently, the utilization of RPA is anticipated to help organizations expand in the near future.
Expansion of the robotic process automation market is fueled by factors such as consolidation of robotic process automation with traditional business processes and ease in business processes due to installation of RPA. Tools such as artificial intelligence, machine learning cognitive abilities, and architectural tools are used by companies to save time and money. There are few restraining factors for the robotic process automation market such as data security risk in the financial sector, lack of awareness regarding RPA, and less potential for RPA in business processes which are knowledge based. The global robotic process automation market is expected to provide opportunities such as integration of robotic process automation with new and upcoming technologies, increasing demand for RPA in the logistics industry, and rising adoption of automation processes in the BPO sector.
The robotic process automation market is segmented based on process, operations, type, industry, and region. Based on process, the market is segmented into automated solution, decision support and management solutions, and interaction solutions. In terms of operations, the market is segregated into rule-based, and knowledge-based. Based on type, the market is segmented into tools and services. In terms of end-use industry, of the robotic process automation market is segregated into banking, financial services and insurance (BFSI), manufacturing and logistics, healthcare and pharmaceuticals, retail and consumer goods, telecom and IT, travel, hospitality, transportation, and others (government, energy and utility, and academics). Based on region, the market is segmented into Europe, North America, South America, Asia Pacific, and Middle East & Africa (MEA). North America and Europe are the leading regions in the robotic process automation market. The market in Asia Pacific is expected to expand at a siginificant growth rate due to technological developments in developing countries.
Key players operating in the global robotic process automation market include Uipath SRL, Nice Systems Ltd., Verint System Inc., Pegasystems Inc., IBM , Automation Anywhere , Thoughtonomy Ltd., Blue Prism PLC, Celaton Ltd., Ipsoft, Inc., Redwood Software, Xerox Corporation, and Arago Us, Inc. Major players such as and Virtual Operations, IPsoft, BluePrism are planning for artificial intelligence, cognitive abilities, and architecture in their product offerings.
This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.
Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:
- Customer Experience Maps
- Insights and Tools based on data-driven research
- Actionable Results to meet all the business priorities
- Strategic Frameworks to boost the growth journey
The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.
The following regional segments are covered comprehensively:
- North America
- Asia Pacific
- Latin America
- The Middle East and Africa
The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.
Below is a snapshot of these quadrants.
1. Customer Experience Map
The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.
2. Insights and Tools
The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.
3. Actionable Results
The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.
4. Strategic Frameworks
The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.
The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:
1. What can be the best investment choices for venturing into new product and service lines?
2. What value propositions should businesses aim at while making new research and development funding?
3. Which regulations will be most helpful for stakeholders to boost their supply chain network?
4. Which regions might see the demand maturing in certain segments in near future?
5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?
6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?
7. Which government regulations might challenge the status of key regional markets?
8. How will the emerging political and economic scenario affect opportunities in key growth areas?
9. What are some of the value-grab opportunities in various segments?
10. What will be the barrier to entry for new players in the market?
Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.