The expanding popularity of decentralized workplaces, modernization, technology advancements, and others will bring tremendous growth prospects for the intelligent virtual assistant market during the assessment period of 2020-2030.
Conversational AI has become one of the most sought-after technologies across many sectors and businesses. The utilization of artificial intelligence to enhance service offerings and provision of better speed to the clients will bring exponential growth for the intelligent virtual assistant market.
Intelligent virtual assistants, also known as digital employees and virtual agents, enable businesses or government entities to engage with customers in conversationally. The conversations are conducted by the bots but in a human-like manner. The benefits associated with intelligent virtual assistants will sow the seeds of growth.
Large companies such as Google and BMW are investing exponentially in the adoption of intelligent virtual assistants. The use of these technologies by the consumers on a large scale is prompting many companies to adopt them on a massive scale. This factor brings immense growth opportunities for the intelligent virtual assistant market.
An intelligent virtual assistant is different from chatbots software as the bots are generally scripted and do not have the potential to understand varied intents. As compared to chatbots, intelligent virtual assistant have many features that make conversations more efficient and accurate. Thus, these aspects will bring extensive growth for the intelligent virtual assistant market.
Transparency Market Research’s (TMR’s) research report on the intelligent virtual assistant market has every component that will assist the stakeholder in understanding the current scenario. The overall market research survey on intelligent virtual assistant by TMR suggests a good growth period.
According to the TMR experts, the market for intelligent virtual assistant is prognosticated to expand at 33 percent CAGR during the assessment period of 2020-2030. In the context of valuation, the intelligent virtual assistant market will reach a valuation of US$ 50.9 bn by 2030, the end year of the forecast period, and was valued at US$ 2.9 bn in 2020.
Popularity of Work-from-Home Mechanism and Integration across Various Applications to Boost the Growth of the Intelligent Virtual Assistant Market
With the pandemic disrupting the workplace culture and forcing the adoption of remote work around the globe, new dimensions and challenges were introduced in the overall working process. Thus, to adjust with the current situation, numerous technology types are being implemented. One of them is the intelligent virtual assistants. These assistants are helping employees and employers to connect more efficiently.
The assistants help in enhancing meeting experiences and boost productivity by automation of tasks, including note-taking, transcription, and follow-on action item management. These factors have a large impact on the growth of the intelligent virtual assistant market. The overwhelming adoption of intelligent virtual assistants across many organizations and companies will bring immense growth prospects. Furthermore, the integration of these assistants into various applications in the workplace will also invite positive growth.
Federal Agencies and Government Offices Making Use of Intelligent Virtual Assistants to Develop a Good Bond with Citizens
Often, discussing a query or problem with government officials or federal employees is difficult for the citizens of a respective country as the volume of complaints or grievances they address is extensively high. This aspect creates a sense of dissatisfaction among the citizens about the operational capabilities of the government.
To avoid criticism from the citizens and to improve the reach of their services, many government departments are adopting intelligent virtual assistants to address the queries of the citizens at a faster pace. According to TMR’s industry analysis on intelligent virtual assistant, these factors will enhance the growth prospects to a considerable extent.
Intelligent Virtual Assistant Market: Competition Dynamics
The research study includes profiles of leading companies operating in the global intelligent virtual assistant market. Key players profiled in the report include Amazon Web Services, Anboto Group., Apple Inc., Artificial Solutions Ltd., Baidu , CodeBaby Corp., Creative Virtual Ltd., CX Company, eGain Communications Corp., Inbenta Technologies, IntelliResponse Systems Inc., Next IT Corporation, Nuance Communications Inc., Samsung Electronics, Sony Corporation, Speaktoit Inc., Uniphore Software Solutions Pvt. Ltd., Voicebox Technologies Corp, and VoiceVault Inc.
Global Intelligent Virtual Assistant Market: Segmentation
Intelligent Virtual Assistant Market, by Technology
- Speech Recognition
Intelligent Virtual Assistant Market, by Application
- Contact Centers
- Messenger Bots
Intelligent Virtual Assistant Market, by End User
- Large Enterprises
- Small & Medium Enterprise
- Individual Users
Intelligent Virtual Assistant Market, by Region
- North America
- Rest of Europe
- Asia Pacific
- Rest of Asia Pacific
- Middle East & Africa
- Saudi Arabia
- United Arab Emirates
- South Africa
- Rest of Middle East & Africa
- South America
- Rest of South America
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