Global Telecom Enterprise Services Market: Voice Solution Segment to Lead Revenue Generation through 2023, reports TMR

Transparency Market Research (TMR) observes that companies in the global telecom enterprise services market are increasingly emphasizing on developing new tools and services such as mobile applications to cater to business end users. For instance, in 2015, Intelisys Communications Inc. launched a mobile application called Myintelisys for channel partners and supplier partners. “Key players are primarily focusing on developed alliances, acquisitions, and partnerships to diversify their product portfolio and strengthen their global reach,” says a TMR’s lead analyst. The leading companies in the market are Telarus Inc., Telecom Brokerage Inc., Microcorp, World Telecom Group, and Intelisys Communications Inc.

The opportunity in global telecom enterprise services market was pegged at US$157.7 bn in 2015 and is poised to expand at a CAGR of 4.1% from 2015 to 2023, reaching US$217.9 bn by 2023. Voice will continue to be the leading solution segment until 2023, representing 27.2% of the overall market revenue. Operators are pouring funds into solutions for their corporate clients such as voice-encryption solutions, secure communication services, and video services, which is contributing to the growth of the segment. The wireless/mobility segment is expected to exhibit a CAGR of 6.2% during the forecast period.

Rising Number of Start-ups and SMEs to Put North America at Dominant Position

North America will continue to be the dominant regional market throughout the forecast horizon, with the U.S. being the leading revenue contributor. Besides the presence of a large number of leading telecom service players, the increasing number of start-ups and SMEs is driving the growth of the region. The Latin America market for telecom enterprise services is estimated to rise at a CAGR of 7.1% during the same period, owing to the rising demand for these services from SME and large enterprises operating in the manufacturing sectors.

Increasing Industrial Activities Due to Flourishing Growth of IT Sector to Drive Demand for Telecom Enterprise Services

The booming IT industry across emerging economies is leading to the rise in the overall industrial activities. “Banking, media, communications, e-services, and healthcare are anticipated to provide growth opportunities to IT vendors,” says a TMR analyst. Thus, the increasing need for high speed connectivity, voice channels, and the influx of BPO/back-office companies are triggering the uptake of telecom enterprise services.

Due to the improving economic conditions of countries such as India and China, these economies are attracting businesses from across the globe into different industry verticals. The presence of conducive government policies for employment generation in these countries are assisting the growth of the global telecom enterprise services market. Furthermore, the increasing number of micro, small, and medium enterprises (MSMEs) across the globe is contributing to the growth of the market.

Disruptive Competition from Free Social Messaging Apps to Impede Market Growth

Telecom service providers have highlighted the advent of disruptive innovations such as free social messaging applications as a key threat to the global telecom enterprise services market. Voice solutions is one of the major segments which is estimated to bear substantial decline in revenue growth due to these innovations. As mobile data continues to grow in all geographies, spectrum and spectrum auction continues to remain a vital part of the sector. However, these procedures are highly sensitive to uncertainties owing to the highly scrutinizing and stringent government rules and regulations for the telecom industry in emerging economies. This has an impeding effect on the decision making of the companies operating in the market, thereby hampering the growth prospects.

The information presented in this review is based on a Transparency Market Research report, titled, “Telecom Enterprise Services Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2015–2023.”

The global telecom enterprise services market has been segmented as follows: 

Telecom Enterprise Services Market, by Solution

  • Voice
  • Data/Internet Service
  • Wireless/Mobility
  • Managed Service
  • Cloud Service 

Telecom Enterprise Services Market, by End User

  • Small and Medium Enterprise
  • Large Enterprise 

Telecom Enterprise Services Market, by Revenue Stream

  • Master Agent
  • Carriers
  • Others 

Telecom Enterprise Services Market, by Geography

  • North America
    • U.S
    • Rest of North America
  • Europe
    • EU5 (U.K., Italy, Spain, France, and Germany)
    • CIS
    • Rest of Europe
  • Asia Pacific (APAC)
    • Japan
    • China
    • South Asia (India, Pakistan, Bangladesh, & Sri Lanka)
    • Australasia (Australia, NZ & Guinea)
    • Rest of APAC
  • Middle East & Africa (MEA)
    • GCC Countries
    • South Africa
    • Rest of MEA
  • Latin America
    • Brazil
    • Rest of Latin America

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