Online Bus Ticketing Market: Introduction
- Online bus ticketing provides a centralized network for booking, viewing, and cancelling bus ticket reservations in real-time, supplementing traditional travel booking methods such as contacting local travel agents or purchasing tickets over the counter. The bus ticketing system allows users to passively accept bookings and make payments online. Online bus ticketing software offers numerous benefits, including better insights into buses and their routes, reduced workload, the prevention of cancellations and no-shows, and improved customer service. The number of bookings can be checked by the bus driver or other passengers via real-time reporting. Channel management can avoid double bookings from online travel agents (OTAs) and can oversee all partnerships and commissions.
Key Drivers of Global Online Bus Ticketing Market:
- The adoption of reservation software to handle every part of the bus and tourism company, from marketing to distribution, is a primary driver of the market
- Ticketing agents are increasingly using online bus booking sites as smartphone and internet use increases. People's need for enticing rewards, refunds, and discounts is also fueling the online bus ticketing business.
- 24/7 customer service, better secure transaction methods, and appealing personalised offers are expected to drive the online bus ticketing industry in the next few years
- Numerous commercial and public bus companies and travel agencies have shifted their focus to the adoption of online booking platforms in order to provide their customers with more flexibility and ease of booking as well as to expand their customer base.
- The online bus ticketing system avails the choices to book tickets on the basis of facility provided and also helps compare ticket fares, which acts a as a key driver of the market
Restraints of Global Online Bus Ticketing Market:
- Travel data policy issues and securities associated with the platforms and portals are projected to limit the adoption of online bus ticketing software and consequently, hamper the market
- The absence of authentic customer care support, one-on-one interaction, and similar aftersales support may cause communication as well as troubleshooting to turn limp, which can be the restraining factor for the online bus ticketing market
Opportunities in Global Online Bus Ticketing Market:
- The COVID-19 pandemic has kept people worldwide quarantined in their homes for the majority of 2020. Governments imposed restrictions on mobility and barred travel around the world in order to halt the spread of the disease. Undoubtedly, this led people wanting to break free from their seclusion and resume their normal lives. Governments appeared to be lifting travel bans and easing travel restrictions from 2021, owing to falling GDP and disruption of major and small companies. The tourism industry can expect to see significant growth, as people begin to travel again, which was affected in the previous years in terms of both income and employment rates.
- Increasing awareness toward organizing mass transportation facilities and rising demand from tourism industry are likely to offer significant growth opportunities for the online bus ticketing system market.
Global Online Bus Ticketing Market: Regional Outlook
Asia Pacific is expected to account for the highest market share owing to increasing penetration of smartphones across the region. Acceptance of internet booking services is estimated to further propel the market. The global online bus ticketing service is driven by technical advancements and their widespread acceptability. Changing behaviour of clients toward online services is anticipated to propel the adoption of online booking systems in North America and Europe. North America has accelerated the marketing of internet-based production and services due to high internet penetration and smartphone use. Local and international travel service providers in North America and Europe are turning to online travel booking platforms to attract more clients. The presence of major competitors in the region is also driving the demand for online bus ticketing systems across North America.
Key Players Operating in Global Online Bus Ticketing Market:
The major players operating in the global online bus ticketing market are mentioned as below:
- Le Travenues Technology Ltd.
- BAOLAU Pte Ltd.
- Makemytrip Pvt Ltd
- ibibo Group Pvt Ltd. (Redbus.in)
- Busbud Inc.
- Busonlineticket Pte Ltd.
- Bustr Inc.
- Easy Trip Planners Ltd.
- FlixMobility GmbH
- GoEuro Corp
- GotoBus
- Zingbus
- Gozing Technology Pvt. Ltd.
- Hip Mobility Inc.
- IntrCity SmartBus
- KOBO CO. LTD.
- MakeMyTrip Ltd.
- Mantis Technologies Pvt. Ltd.
- Stelling Technologies Pvt. Ltd.
- TicketGoose
- Vy Bus AS
- WILLER Inc.
- Yatra Online Inc.
- Zeelo Ltd.
Global Online Bus Ticketing Market, Research Scope
Global Online Bus Ticketing Market, by Type
- Mobile Application
- Desktop Application
- On Premise
Global Online Bus Ticketing Market, by End-user
Global Online Bus Ticketing Market, by Region
- North America
- Europe
- Germany
- France
- U.K.
- Italy
- Spain
- Nordic Region
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- ASEAN
- Rest of Asia Pacific
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- GCC
- Turkey
- South Africa
- Rest of Middle East & Africa
