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Global Master Data Management (MDM) BPO Market: Snapshot

The proper management of business data is a high priority task for the enterprise world. The use of master data management tools, enterprises can eliminate and avoid data duplication, maintain a standard form of data throughout the enterprise, and easily incorporate new rules pertaining to efficient data management practices. The master data management BPO market provides tools and services for activities such as data collection, collation, quality-assurance, matching, and consolidation to ensure that the data is consistent in terms of the set standards and adheres to the requirements of regular maintenance activities and applications.

With the vast rise in digital data in the BPO sector, the use of master data management tools and services has become a necessity for smooth operations. It is estimated that the market will expand at a promising 13.4% CAGR over the period between 2017 and 2025.

global master data management market

Software to Remain Most Lucrative Components of MDM Solutions for BPO Sector

For the report, the global master data management BPO market has been segmented based on component into services and software. The software segment is further segmented into on-premise deployment and cloud-based deployment modes. The segment of services has been examined for system integration, operation and maintenance, and consulting. Of these, the software segment is likely to account for the dominant share in the overall valuation of the market over the forecast period, chiefly owing to the increased demand for cloud-based solutions owing to their economical and flexible nature. The demand for cloud-based software solutions has been expanding at a promising pace in emerging economies, driven due to the thriving expansion of end-use industries such as healthcare, IT and telecom, and manufacturing.

Based on solution, the report segments the global master data management BPO market into multi-domain solution, customer data solution, and product data solution. Of these, the segment of multi-domain solutions is likely to hold the dominant share in the overall market over the forecast period. Based on end-use industry, the market has been examined for industries such as retail and manufacturing, IT and telecom, and BFSI.

Asia Pacific to Present Promising Growth Avenues in Near Future

The market has gained traction and is well-established in regions such as Europe and North America over the past few years. North America, especially, continues to contribute to a large share of the overall demand served for master data management tools for the MPO sector, holding a revenue valuation of US$2,059.4 mn in 2017. The key factors attributed to this include the well-developed network infrastructure in countries such as the U.S. and Canada and the presence of several MDM service providers in the region. The high numbers of IT and telecom enterprises in the region and continues attempts aimed at the further development of the region’s network infrastructure also contribute to promising growth opportunities.

While the market will continue to gain good growth prospects in North America in the near future as well, the market in Asia Pacific is likely to emerge as the most promising one over the report’s forecast period. This will be made possible by the rising numbers of enterprises in emerging economies, thriving industries such as IT and telecom, BFSI, and software development. As a result, the regional market will remain a leading hub for companies operating in the global master data management BPO market.

Some of the leading companies operating in the global master data management BPO market are Stibo Sysytem, Inc, Informatica Corporation, Reltio, Riversand, Accenture, Almaviva, Tata Communication Services, Ltd, Atos SE, Tibco Software, Capgemini SE, Spacepage, and Almaviva.

Global Master Data Management (MDM) BPO Market: Overview

This report provides an analysis of the combined market for global master data management (MDM) BPO for the period from 2015 to 2025, wherein the period from 2017 to 2025 comprises the forecast period and 2016 is the base year. Data for 2015 is provided as historical information. The report covers all the major trends and technologies playing a major role in the growth of the Master data management (MDM) BPO market over the forecast period. It also highlights various drivers, restraints, and opportunities expected to influence the market’s growth during this period. The study provides a holistic perspective on the market’s growth in terms of revenue in US$ Mn, across different geographical regions namely North America, Europe, Asia Pacific, Middle East and Africa and South America.

Master data management (MDM) BPO is serving an opportunity to the users to experience cost effective and geographically versatile services. Also, it is giving providers opportunity for global expansion. The growing adoption of master data management (MDM) BPOs in growing markets such as Asia Pacific is due to the increasing demand from developing countries in the region. The shift towards data maintenance and cloud-based technology is contributing for strong market attractiveness of master data management (MDM) BPO.

The market overview section of the report showcase the key trends and market dynamics such as the drivers, restraints, and opportunities that influence the current nature and future status of this market. The report also provides the Porter’s Five Forces analysis and key market indicators for the master data management (MDM) BPO market. The master data management (MDM) BPO market data estimates are the result of our in-depth secondary research, primary interviews and in-house expert panel reviews. These market estimates have been analyzed by taking into account the impact of different political, social, economic, technological, and legal factors along with the current market dynamics affecting the market growth.

Global Master Data Management (MDM) BPO Market: Segmentations

Master data management BPO market is segmented by component and solutions. By component market is again categorized into software and services. Software solutions are provided as cloud and on premise and services include consulting, system integration, operation and maintenance and master data management services. On the basis of solution, MDM BPO market is segmented into product data solution, customer data solution and multi-domain MDM solution. The report covers the analysis of these segments across North America, Europe, Asia Pacific, Middle East and Africa and South America, along with qualitative analysis for market estimates supplementing the growth of master data management (MDM) BPO market during the forecast period.

Global Master Data Management (MDM) BPO Market: Competitive Landscape

The report also includes competitive profiling of the key players associated with the master data management (MDM) BPO market around the globe. The important business strategies adopted by them, their market positioning, financials, SWOT analysis, and recent developments have also been identified in the research report. The competitive landscape section of the report also gives an overview about the major contributing regions/countries by these key players in order to strengthen their market position in the future.

Rising demand for the master data management (MDM) BPO and secured and cost effective solutions, forcing companies to develop advanced communication service to continue the profitability of the market. Informatica Corporation, Reltio, Riversand, Stibo Sysytem, Inc, Tibco Software, Spacepage, Accenture, Almaviva, Capgemini SE, Atos SE, Almaviva, Tata Communication Services, Ltd are some of the key players which have been profiled in this study. Details such as financials, business strategies, SWOT analysis, recent developments, and other such strategic information pertaining to these players has been duly provided as part of company profiling.  

Master Data Management (MDM) BPO Market Segmentation:


  • Software
    • On-premise
    • Hosted
  • Services
    • Consulting
    • System Integration
    • Operation and Maintenance
    • Master Data Management Services (BPO)


  • Product Data Solution
  • Customer Data Solution
  • Multi-domain MDM Solution

End-Use Industry

  • Automotive
  • BFSI
  • IT & Telecom
  • Manufacturing
  • Retail
  • Others

Geographic segments

  • North America
    • The U.S.
    • Canada
    • Rest of North America
  • Europe
    • Germany
    • France
    • The U.K.
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia
    • Rest of APAC
  • Middle East and Africa (MEA)
    • GCC
    • South Africa
    • Rest of MEA
  • South America
    • Brazil
    • Rest of South America

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Master Data Management Bpo Market

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