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Global Managed Infrastructure Services Market: Introduction

Managed infrastructure services consolidate, standardize, automate, and virtualize systems utilizing appropriate cloud services and customer-owned IT to build a road map for enterprises to optimize IT infrastructure, operations, and premises. Managed infrastructure services majorly include multi-cloud services, digital workplace services, network and communication services, and product support services. These services have the ability to reduce the IT cost by 25% through predictive operations and automation.

COVID-19 Impact on the Global Managed Infrastructure Services Market

The COVID-19 pandemic is expected to moderately impact the global managed infrastructure services market. Companies are highly skeptical about any kind of new investment with regards to IT assets management due to shut down of office premises. Although managed infrastructure services are highly focused toward cost optimization, it entails initial capital outlay for digital transformation within an enterprise. The high initial capital outlay has moderately impacted the market in year 2020, but it is expected to grow at a healthy rate by the end of year 2021.

managed infrastructure services market size and forecast

Global Managed Infrastructure Services Market – Dynamics

Increasing Need to Optimize IT Cost Driving Growth of the Managed Infrastructure Services Market

Investment specific to IT for SMEs and large enterprises has also increased due to increasing digitization across the globe. Although the integration of digitization within workflow management has increased the productivity, it has also levelled up the fixed IT cost for enterprises. The need for managed infrastructure services has increased to reduce the overall cost and improve efficiency. Major operational cost efficiency with regards to managed infrastructure services is driving the growth of the market.

Lack of Awareness and Knowledge among Small & Medium Enterprises  

Lack of awareness with regards to managed infrastructure services among SMEs is limiting the growth of the market. Small & medium enterprises account for 92% of the total global enterprises and within Asia Pacific, Middle East & Africa, and South America region, these enterprises lack the knowledge and awareness about cost benefits of managed infrastructure services. New product/service adoption within these regions is very low compared to North America and Europe. The lack of ability to adopt and implement the new technology within SMEs is restricting the growth of the market.

North America to Dominate the Global Managed Infrastructure Services Market

In terms of region, the global managed infrastructure services market can be divided into North America, Europe, Asia Pacific, South America, and Middle East & Africa. North America is expected to dominate the managed infrastructure services market during the forecast period due to strong adoption of outsourced services to manage IT assets by small & medium enterprises in the region.

managed infrastructure services market region analysis

Global Managed Infrastructure Services Market – Competition Landscape

  • In June 2020, remote IT solutions for cloud infrastructure management was launched by Nutanix which will enable IT teams to deploy, upgrade, and troubleshoot their cloud infrastructure while working remotely or from a centralized office. The solution will also allow IT teams to remotely manage cloud infrastructure throughout the entire software lifecycle.

Global Managed Infrastructure Services Market: Segmentation

The global managed infrastructure services market can be segmented based on:

  • Service Type
  • Enterprise Size
  • Industry
  • Region

Global Managed Infrastructure Services Market, by Service Type

Based on service type, the global managed infrastructure services market can be divided into:

  • Cloud Services
  • Network and Communication Services
  • Product Services
  • Others

Global Managed Infrastructure Services Market, by Enterprise Size

In terms of enterprise size, the global managed infrastructure services market can be segregated into:

  • Small & Medium Enterprise
  • Large Enterprise

Global Managed Infrastructure Services Market, by Industry

In terms of industry, the global managed infrastructure services market can be segregated into:

  • IT & Telecom
  • BFSI
  • Logistics & Transportation
  • Hospitality
  • Healthcare
  • Others

Regional analysis of the global managed infrastructure services market includes:

  • North America
    • U.S.
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • U.K.
    • France
    • Russia
    • Italy
    • Spain
    • Nordics
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • Singapore
    • Malaysia
    • South Korea
    • Rest of Asia Pacific
  • Middle East & Africa
    • UAE
    • Saudi Arabia
    • South Africa
    • Rest of Middle East & Africa
  • South America
    • Brazil
    • Rest of South America
managed infrastructure services market growth trend

Alternative Keywords:

  • Digital Transformation
  • IT Infrastructure
  • Device Management

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

2. Insights and Tools

The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

3. Actionable Results

The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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TMR offers custom market research services that help clients to get information on their business scenario required where syndicated solutions are not enough.


Managed Infrastructure Services Market

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