The delivering process of a consignment, object, or goods into box or envelope from the transportation hub to a final delivering destination is called last-mile delivery. Increase in penetration of internet and expansion of the e-commerce industry has propelled the demand of the last-mile delivery market. The global last-mile delivery market is expected to expand during the forecast period, as the penetration of the internet and preferences of customers for shopping are changing. This, in turn, is anticipated to drive consumer spending on online shopping, which is expected to be ultimately delivered to the customer via a parcel. However, this is projected to require a transportation hub that houses the parcel and delivery person for delivering it to the end-customer. Expansion of transportation and automotive industries has propelled the last-mile delivery market, as it has made last-mile delivery easy, safe, and convenient. Moreover, rise in globalization is also anticipate to boost the last-mile delivery market. Adoption of new technologies, logistic methods, and innovative vehicles is likely to drive the last-mile delivery market. Consistent demand for local delivery, groceries, food commodities, agricultural goods, and small delivery is expected to offer significant opportunities to key players in the last-mile delivery market.
Transportation of goods and services to a small region or territory is a major driver of the last-mile delivery market. Increase in demand for parcel in e-commerce, mails (postal), online food, etc., is driving the last-mile delivery market. Major restraints of the last-mile delivery market include transportation strikes and prices of fuel.
The global last-mile delivery market can be segmented based on customer, end-user, vehicle type, service, and region. Based on customer, the last-mile delivery can be segregated into B2C and B2B. The B2C segment holds a major share of the market. Based on end-user, the last-mile delivery market can be bifurcated into retail, groceries, food, mails, and packages. In last-mile delivery, road transportation is widely preferred for the transportation of packages from transportation hub to the end-user destination, as this way of transportation is safe, secure, and efficient. Based on vehicle type, the last-mile delivery market can be differentiated into motorcycles, drone, LCV and HCV. LCV and HCV is further sub-segmented into pick-ups, vans, and trucks & Lorries. Motorbikes are preferred for the last-mile delivery of small packages, as they are easy and convenient to use and are cost-effective. In terms of region, the global last-mile delivery market can be segmented into Europe, Middle East & Africa, Latin America, Asia Pacific, and North America. Asia Pacific is expected to be a major market for last-mile delivery, as this region is home to major industries and automobile manufacturers. China and India contribute to the increase in demand for last-mile delivery, as these countries have high export and import of goods, which drives the last-mile delivery market in the region. Furthermore, increase in digital buyers (buyers which purchase goods via internet) has increased the demand of the last-mile delivery market in these countries as the increase of couriers and parcel will be increased.
Key players operating in the global last-mile delivery market include Deppon Logistics Co. Ltd, STO Express Co.Ltd, Cainiao Logistics, China Post Express Logistics Co. Ltd/Express Mail Service (EMS), United Parcel Service of America, Inc., DHL International GmbH, FedEx Corporation, Schneider National Inc., XPO Logistics Inc., Ekart Logistics and Amazon.com, Inc.
This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.
Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:
- Customer Experience Maps
- Insights and Tools based on data-driven research
- Actionable Results to meet all the business priorities
- Strategic Frameworks to boost the growth journey
The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.
The following regional segments are covered comprehensively:
- North America
- Asia Pacific
- Latin America
- The Middle East and Africa
The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.
Below is a snapshot of these quadrants.
1. Customer Experience Map
The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.
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The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.
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The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.
The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:
1. What can be the best investment choices for venturing into new product and service lines?
2. What value propositions should businesses aim at while making new research and development funding?
3. Which regulations will be most helpful for stakeholders to boost their supply chain network?
4. Which regions might see the demand maturing in certain segments in near future?
5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?
6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?
7. Which government regulations might challenge the status of key regional markets?
8. How will the emerging political and economic scenario affect opportunities in key growth areas?
9. What are some of the value-grab opportunities in various segments?
10. What will be the barrier to entry for new players in the market?
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