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IT training includes the training and educating of users through various training techniques such as e-learning, smart classrooms, workshops, distance learning, and certification courses. The IT industry invests in the training of individuals with various IT skills such as development, testing, and networking. The education sector is evolving continuously due to a rise in digitization in the industry and adoption of mobile devices among users. The volume, variety, and speed with which data is generated is increasing rapidly. This data can be easily harnessed and analyzed to provide powerful insights regarding software or hardware development, networking, infrastructure management, data base management, etc..

Major companies providing IT training are emphasizing on delivering a higher quality learning experience. This leads to better outcomes for individuals that wish to develop their IT skills. Organizations that offer IT training services are also focusing on enhancing professional services. Individuals prefer face-to-face training rather than virtual training. Enhancing skills and knowledge through training has enabled the IT teams around the world to execute several enterprise financial and public safety projects on their own, working directly with vendors.

A major factor driving the IT training market is the rise in demand for e-learning. E-learning solutions are preferred for IT training as they offer less investment cost, flexibility of access, and animated and interactive learning. The use of the Internet and computers form a major component of e-learning. Thus, the IT training market is expected to be fueled by a rise in the number of Internet users and increase in access to broadband integrated with mobile phones. The introduction of social, mobile, analytics, and cloud (known as SMAC) technologies has also facilitated the adoption of e-learning solutions. A rise in the adoption of  cloud-based learning management systems and SaaS is also anticipated to drive the IT training market in the near future. Major advances in virtual and augmented reality are boosting the IT training market. The IT training market around the globe is changing rapidly with emerging trends such as social learning, personalized learning, mobile learning, and massive open online courses (MOOCs). Personalized learning offers many advantages over one-size-fits-all courses. It has an adaptive model, and students are presented with learning activities based on what they know. Further, game-based learning has also gained significance as students enjoy fun- based learning. These factors are expected to boost the market during the forecast period. However, one of the major restraints of the IT training market is limited awareness about digital technology in rural areas. A shortage of skilled IT trainers who fulfill the training requirements of individuals is also likely to hinder the market. Nevertheless, a rise in the number of students and IT employees in Asia Pacific is projected to offer attractive expansion opportunities to the market during the forecast period. The global IT training market can be categorized based on type, platform, and region. Based on type, the market can be divided into infrastructure, development, database, security, and networking. In terms of platform, the market can be categorized into online and offline. Offline training is preferred by students as it provides a better understanding of concepts and subjects. At the global level, the IT training market is expanding due to the availability of sufficient funds to enter into partnerships with online course providers. For instance, Udacity, Inc. and Infosys Limited entered into a partnership to offer nano-degrees and training to their employees.

Based on region, the IT training market can be segmented into North America, Europe, Asia Pacific, Middle East & Africa, and South America. The governments of various countries such as China, India, and Japan are aiming at upgrading the quality of IT education among the population in rural and semi-rural areas, which has limited access to educational infrastructure. In recent years, IT training has gained in importance in the U.S., India, China, and South Korea. These countries have made major advances in the field of IT training.

Key players operating in the IT training market are IBM Corporation, Oracle Corporation, SAP, Learnquest, Symantec, Avnet Academy, Dell, Infosec Learning, SkillSoft, TATA Interactive System, and ILX Group.


The report offers a comprehensive evaluation of the market. It does so via in-depth qualitative insights, historical data, and verifiable projections about market size. The projections featured in the report have been derived using proven research methodologies and assumptions. By doing so, the research report serves as a repository of analysis and information for every facet of the market, including but not limited to: Regional markets, technology, types, and applications.

The study is a source of reliable data on:

  • Market segments and sub-segments
  • Market trends and dynamics
  • Supply and demand
  • Market size
  • Current trends/opportunities/challenges
  • Competitive landscape
  • Technological breakthroughs
  • Value chain and stakeholder analysis

The regional analysis covers:

  • North America (U.S. and Canada)
  • Latin America (Mexico, Brazil, Peru, Chile, and others)
  • Western Europe (Germany, U.K., France, Spain, Italy, Nordic countries, Belgium, Netherlands, and Luxembourg)
  • Eastern Europe (Poland and Russia)
  • Asia Pacific (China, India, Japan, ASEAN, Australia, and New Zealand)
  • Middle East and Africa (GCC, Southern Africa, and North Africa)

The report has been compiled through extensive primary research (through interviews, surveys, and observations of seasoned analysts) and secondary research (which entails reputable paid sources, trade journals, and industry body databases). The report also features a complete qualitative and quantitative assessment by analyzing data gathered from industry analysts and market participants across key points in the industry’s value chain.

A separate analysis of prevailing trends in the parent market, macro- and micro-economic indicators, and regulations and mandates is included under the purview of the study. By doing so, the report projects the attractiveness of each major segment over the forecast period.

Highlights of the report:

  • A complete backdrop analysis, which includes an assessment of the parent market
  • Important changes in market dynamics
  • Market segmentation up to the second or third level
  • Historical, current, and projected size of the market from the standpoint of both value and volume
  • Reporting and evaluation of recent industry developments
  • Market shares and strategies of key players
  • Emerging niche segments and regional markets
  • An objective assessment of the trajectory of the market
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Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

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The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

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The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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It Training Market

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