Global IP Telephony Market: Snapshot

The global IP telephony market has been classified into five geographical regions namely North America, Europe, Asia Pacific, Middle East & Africa and South America. Proliferation in the softphone adoption and growing demand for VoIP services are some of the fundamental factors that are expected to boost the global IP telephony market during the forecast period. Global IP telephony market is expected to grow at CAGR of 8.8% during the forecast period from 2017 to 2025. According to the estimates, softphones segment held the highest market share in 2016 and expected to grow at highest CAGR of 9.4% during the forecast period.

global ip telephony market

North America Held Lead Benefiting from Presence of Numerous Prominent Players

Large number of prominent IP telephony solution providers are based in the developed countries, however, they do have presence across developing countries too. In 2016, North America region held highest market share for IP telephony market closely followed by Asia Pacific. Multiple VoIP services and solutions providers in North America are teaming up to offer customers with advanced and innovative telecommunication solutions. The early adoption of hosted telephony is helping North American market to generate highest revenue. In May 2017, Optus, a telecommunications service provider, collaborated with Broadsoft, a cloud software specialist. This collaboration was aimed at introduction of enhanced cloud based telephony system for small and medium sized business that offer hybrid mobiles and fixed line services. The U.S. held highest market share of North America market in 2016 and is estimated to grow at significant CAGR during the forecast period owing to the growing adoption of cloud technology and increasing penetration of softphones. In North America, due to the rapid advancements in technology in order to provide enhanced IP telephony services, the softphones segment is expected to grow at highest CAGR.

Multiple VoIP solutions and services providers from Europe are offering advanced feature-rich UCaaS services. Europe IP telephony market is expected to grow at CAGR of 9.0% during the forecast period. According to the estimates, UK contributed highest revenue share to total Europe IP telephony market in 2016 owing to the increasing adoption of VoIP services and innovations in hardware based IP phones. Major countries in Asia pacific are growing rapidly in terms of GDP. IP telephony market in Asia Pacific is estimated to grow at highest CAGR of 9.8% during the forecast period.

Market to Witness Considerable Rise in Demand for Softphones

Based on component, the global IP telephony market can be segmented into softphones, hardware based, and services. Of these, the softphones segment is likely to exhibit the highest CAGR during the course of the report’s forecast period. The softphones segment is preferred more because it offers cost reduction, besides lower costs incurred on infrastructure. In addition the segment supports video calling and multi-party conferencing. In the coming years the market is expected to witness considerable rise in the demand for softphones. This is because an increasing number of IP telephony providers are currently offering softphones free of cost. This, coupled with the recent innovations in IP phones is expected to give significant impetus to the global IP telephony market.

The market is expected to witness entry of significant number of solution providers thereby intensifying the competition. The key players in the global IP telephony market include Ascom Holding AG, Avaya Inc., Cisco Systems, Inc., Gigaset Communications, LG Electronics., Mitel Networks Corporation, Panasonic Corporation, Polycom, Inc., Yealink Inc., NEC Corporation and Grandstream Networks, Inc.

Global IP Telephony Market: Overview

The IP Telephony Market (By Component- Hardware Based (IP Desktop Phones, Audio Conference Phones, DECT Phones), Softphones and Services (Maintenance, Installation, Consultant, Others); By End Use- BFSI, Healthcare, Retail, Government Organizations, Others) – Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2017 – 2025, report provides analysis of the IP telephony market for the period 2015–2025, wherein the years from 2017 to 2025 is the forecast period and 2016 is considered as the base year. Data for 2015 has been included as historical information. The report covers all the trends and technologies playing a major role in the IP telephony market growth over the forecast period. It highlights the drivers, restraints and opportunities expected to influence the market growth during this period. The study provides a holistic perspective on the market’s growth in terms of revenue (in US$ Mn) across different geographical regions, namely North America, Europe, Asia Pacific, Middle East & Africa and South America. Report highlights the key trends affecting the market on a global scale. Furthermore, region wise prominent countries/regions covered in the report include - The U.S, Canada, Germany, France, the U.K., India, China, Japan, GCC, South Africa, Brazil and Argentina.

Global IP Telephony Market: Scope of the Study

The market overview section of the report demonstrates the market dynamics such as the drivers, restraints, opportunities, trends that is expected to influence the current nature and future status of this market. Key indicators mentioned in the report, provide a robust view about the vital factors that led to the strong adoption of IP Telephony around the globe. The key indicators also provide significance of the factors which are capable of changing the market scenario. These indicators are expected to define the market position during the forecast period. An attractiveness analysis has also been provided for every segment in the report, in order to provide a thorough understanding of the overall scenario of IP telephony market. Moreover, the report provides an overview of various strategies adopted by the key players present in the market in company profile section. The report also includes key industry developments covering significant advances made by leading market players over the period of time.

Global IP Telephony Market: Key Segments

The report segments the market on the basis of component, end use and region. The Component segment includes hardware based, softphones and services. Hardware based segment is further segmented into IP desktop phones, audio conference phones and DECT phones. Services segment is further segmented into maintenance, installation, consultant and other. End Use segment includes BFSI, healthcare, retail, government organizations and others.

Global IP Telephony Market: Competitive Outlook

The report also highlights the competitive landscape of the global IP telephony market, thereby positioning all the major players according to their presence in different regions of the world and recent key developments initiated by them in the IP telephony market. The comprehensive IP telephony market estimates are the result of our in-depth secondary research, primary interviews, and in-house expert panel reviews. These market estimates have been analyzed by taking into account the impact of different political, social, economic, technological, and legal factors along with the current market dynamics affecting IP telephony market growth.

This report provides all the essential information required to understand the key developments in IP telephony market, growth trend of each segment and strategy of each company that helps them to efficiently compete in the market. Also, the report provides insights related to trends and its impact on the market. Furthermore, Porter’s Five Forces analysis explains the factors which are currently affecting the IP telephony market.

Ascom Holding AG, Avaya Inc., Cisco Systems, Inc., Gigaset Communications, LG Electronics., Mitel Networks Corporation, Panasonic Corporation, Polycom, Inc., Yealink Inc., NEC Corporation and Grandstream Networks, Inc. are some of the major players operating within the IP telephony market profiled in this study. Details such as financials, SWOT analysis, business strategies, recent developments, and other such strategic information pertaining to these players have been duly provided as part of company profiling.

Global IP Telephony Market

By Component

  • Hardware Based
    • IP Desktop Phones
    • Audio Conference Phones
    • DECT Phones
  • Softphones
  • Service
    • Maintenance
    • Installation
    • Consultant
    • Other

By End Use

  • BFSI
  • Healthcare
  • Retail
  • Government Organizations
  • Others

By Region

  • North America
    • The U.S.
    • Canada
    • Rest of North America
  • Europe
    • U.K.
    • Germany
    • France
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • Rest of Asia Pacific
  • Middle East and Africa
    • GCC
    • South Africa
    • Rest of MEA
  • South America
    • Brazil
    • Argentina
    • Rest of South America
.