Human capital management (HCM) SaaS is a cloud-based human resource management software that offers integrated functionality for small and mid-sized companies. The human resource management functions offered by HCM SaaS include the management of staff profiles, attendance, training, performance and review, payroll and benefits, workforce directory and analytics, and networking among employees. Owing to these various integrated functions and solutions offered by the HCM SaaS software, it helps in streamlining of human resource functions, business intelligence functions, and various reporting activities, thereby improving the operational efficiency of a company. Compared to traditional alternatives, cloud-based HCM solutions do not require any hardware and can be remotely deployed. Additionally, remote access through the web and mobile from any place and at any time offer added advantages to users.
Lower deployment costs and maintenance expenses than traditional human resource management solutions are some of the major factors driving the growth of the HCM SaaS market. Additionally, the growing need to streamline human resource functions is fuelling the HCM SaaS market. With growing size of organizations and competition among adversaries, there is a budding need to predict an employee’s contribution and long-term growth in an organization, coupled with other strategic analyses of performance and achievements. This is fuelling the demand for the HCM solutions market. For small and mid-sized companies, HCM SaaS solutions are the preferred choice owing to their low cost, data mobility, and ease of access benefits. Additionally, increased adoption of cloud solutions and services is further aiding the growth of the market for HCM SaaS solutions. Furthermore, a rise in demand among organizations for the improvement of workforce management and creating talent mobility are aiding in the market growth of HCM SaaS solutions. However, lack of awareness regarding the existence of HCM SaaS solutions is a major hindrance toward the growth of the HCM SaaS market. Nonetheless, with the advent of the Internet of Things (IoT), machine learning and automation of functions are expected to present future growth opportunities for the HCM SaaS market.
The global HCM SaaS market can be segmented on the basis of end-use industries and geography. On the basis of end-use industries, the market can be categorized into retail, manufacturing, health care, IT, banking and financial services, telecom, and others. In terms of geography, the market can be classified into North America, Asia Pacific, Europe, the Middle East and Africa, and Latin America. The HCM SaaS market in North America is mainly driven by its developed state of IT and Internet penetration. Additionally, the market growth in Asia Pacific is mainly supported by the rising adoption of IT services in the region.
Recent trends of acquisitions and mergers in the HCM SaaS space are expected to lead to a consolidated market space by the end of the forecast period, thus eliminating small firms from the industry. Some of the key players in the global HCM SaaS solutions market are Castlight Health, Zenefits, ADP LLC, Paycom Software Inc., Ascentis Software Corporation, Ultimate Software, Paylocity, Talentsoft, Oracle Corporation, Workday, Inc., FinancialForce.com, SAP SE, Electronic Commerce Inc., WorkForce Software LLC, Skillsoft Limited, LinkedIn Corporation, and Haufe Group.
This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.
Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:
- Customer Experience Maps
- Insights and Tools based on data-driven research
- Actionable Results to meet all the business priorities
- Strategic Frameworks to boost the growth journey
The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.
The following regional segments are covered comprehensively:
- North America
- Asia Pacific
- Latin America
- The Middle East and Africa
The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.
Below is a snapshot of these quadrants.
1. Customer Experience Map
The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.
2. Insights and Tools
The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.
3. Actionable Results
The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.
4. Strategic Frameworks
The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.
The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:
1. What can be the best investment choices for venturing into new product and service lines?
2. What value propositions should businesses aim at while making new research and development funding?
3. Which regulations will be most helpful for stakeholders to boost their supply chain network?
4. Which regions might see the demand maturing in certain segments in near future?
5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?
6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?
7. Which government regulations might challenge the status of key regional markets?
8. How will the emerging political and economic scenario affect opportunities in key growth areas?
9. What are some of the value-grab opportunities in various segments?
10. What will be the barrier to entry for new players in the market?
Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.