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An electronic proof of delivery (ePOD) solution is a paperless solution that is design to offer visibility of delivery processes. All the activities of delivery are tracked electronically, and this software also includes features such as access to site note and task management. This solution presents an effective, modern approach to distribution that enables transport companies to offer better customer service throughout the delivery process. Several operators still depend on employees physically filing delivery paperwork and entering data into IT systems. This introduces the risk of human error and delays and also creates huge workloads.

Currently, logistics businesses operate at a rapid pace and customers have grown to expect next-day delivery on urgent orders. Therefore, businesses need electronic proof of delivery in order to fulfill all the desires of the customers. An electronic proof of delivery (ePOD) solution is usually executed together with Enterprise Requirements Planning Systems (ERP) and Transport Management Systems (TMS), and allows the electronic exchange of transaction details such as invoices, purchase orders, product specifications, price quotes, and shipping details. An ePOD reduces the risks related to invoicing and paper records. Consequently, physical documents cannot be lost, damaged, misfiled, or misread, as everything is tracked and recorded digitally.

The paper proof of delivery systems usually consist of clipboards, full of notes and can simply be misplaced or misread entirely. In contrast, an electronic proof of delivery (ePOD) solution can help to modernize delivery system.  Deliveries can be checked against order records by using a mobile device, at any location, and drivers can immediately deal with updated order details, requests for printed invoices, and product returns. Thus, employees are able to provide a more accurate, efficient, and responsive service. One can increase productivity through workforce and can reduce operating costs by automating these routine tasks. These factors are driving the electronic proof of delivery (ePOD) solution market.

However, high cost and high maintenance charges can hamper the electronic proof of delivery (ePOD) solution market. Furthermore, an electronic proof of delivery (ePOD) solution provides numerous long-term benefits such as increasing efficiency and accuracy. An ePOD is expected to help offer better visibility of orders and delivery dates, helping decrease the number of vehicles on the road and thereby, also reduce fuel and maintenance costs.

The electronic proof of delivery (ePOD) solution market can be segmented based on application, industry, and region. Based on application, the market can be classified into warehousing, vehicle inspection, and task management. The electronic proof of delivery (ePOD) application is customizable and can meet individual necessities. For instance, in case of warehousing, as soon as a delivery van reaches, electronic proof of delivery can be reserved into a pre-determined location in the warehouse. When the items are prepared for delivery, operatives are likely to use handheld devices such as mobiles and tablets in order to pick them for loading on a van. In terms of industry, the market can be segregated into transportation and logistics, healthcare, automotive, manufacturing, and food & beverages.

The logistics industry is adopting electronic proof of delivery (ePoD) solution. An electronic proof of delivery (ePOD) solution helps decrease unnecessary delays and manual errors in data. Based on region, the market can be segmented into North America, South America, Europe, Asia Pacific, and Middle East & Africa. North America is anticipated to hold a significant share of the global electronic proof of delivery (ePOD) solution market, as several transportation and logistics companies are adopting ePOD solutions for real-time data capture and reporting of final delivery.

Major players operating in the global electronic proof of delivery (ePOD) solution market include The Descartes Systems Group Inc., OBS Logistics, Spirit Data Capture Ltd, Microlise Limited, and V3 Smart Technologies.

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

2. Insights and Tools

The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

3. Actionable Results

The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

With a robust experience in creating exceptional market reports, Transparency Market Research has emerged as one of the trusted market research companies among a large number of stakeholders and CXOs. Every report at Transparency Market Research goes through rigorous research activity in every aspect. The researchers at TMR keep a close watch on the market and extract beneficial growth-boosting points. These points help the stakeholders to strategize their business plans accordingly.

TMR researchers conduct exhaustive qualitative and quantitative research. This research involves taking inputs from the experts in the market, focused attention on recent developments, and others. This method of research makes TMR stand out from other market research firms.

Here's how Transparency Market Research helps the stakeholders and CXOs through the reports:

Inculcation and Evaluation of Strategic Collaborations: The TMR researchers analyze recent strategic activities like mergers, acquisitions, partnerships, collaborations, and joint ventures. All the information is compiled and included in the report.

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Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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Electronic Proof Delivery Solution Market