Dock Scheduling Solutions Market – Overview 

Dock scheduling solutions streamline dock scheduling activities and integrate them all on a single platform. Several docks face congestion issue, due to improper scheduling and monitoring of carriers, shippers, and consignees. Use of dock scheduling solutions resolves this issue by enabling carriers and shippers to schedule dock door appointments. These solutions coordinate outbound pickups and optimize receiving operations of inbound shipments. Use of dock scheduling solutions ensures that all supply chain partners are involved in the dock scheduling process. Carriers and shippers get visibility into scheduled, rescheduled as well as requested dock appointments on the platform. Vendors and carriers can book an appointment over the web portal or the application on a mobile device in real time. The solution also provides statistics about surges or dips in the dock activity so that the dock staff can be prepared for the same. This helps reduce overall costs and improve productivity by adjusting the staff level required, at peak hours or dip hours. Some docks also integrate the solution with their inventory management solution to obtain end-to-end visibility into the inventory available. The solution automates the dock scheduling communication for all parties involved. Some of the dock scheduling solutions provided by market players also allow management of multiple dock sites with a single platform. Along with scheduling time, these solutions enable reserving the physical capacity and limiting the load of allocated time. If the carrier or vendor does not use the allocated slot, the configurable expiry date can free that allocated slot and allow others to book the same space. Typical pricing of the dock scheduling solution includes one-time installation fee and annual usage fee. The annual usage fee varies depending on the customer's usage volume of the system. 

Dock Scheduling Solutions Market – Trends and Opportunities 

Improved efficiency and transparency of dock operations led by the adoption of dock scheduling solutions is expected to drive the dock scheduling solutions market during the forecast period. These solutions provide self-served and simple web portals for vendors and carriers to schedule the dock door appointments. They reduce the time spent on manually booking the dock space with phone calls and emails. The dock admin staff can customize these solutions as per their business requirements. Dock scheduling solutions can also provide carriers with a compliance report card on a regular basis.  

Dock Scheduling Solutions Market – Segmentation 

The global dock scheduling solutions market can be segmented based on component, enterprise size, and geography. Based on component, the dock scheduling solutions market can be divided into software suite and services. The software suite segment can be sub-classified into on-premise and cloud-based. The cloud-based sub-segment is projected to expand at a significant growth rate during the forecast period. Various features such as anytime anywhere availability of cloud-based solutions allows carriers and vendors to book the dock space from any location. The services segment can be sub-divided into professional services and managed services. In terms of enterprise size, the dock scheduling solutions market can be categorized into small and medium enterprise (SMEs) and large enterprises. Based on geography, the global dock scheduling solutions market can be segregated into North America, South America, Europe, Asia Pacific, and Middle East & Africa. Being an early adopter, North America is expected to hold to significant market share during the forecast period. Furthermore, North America, especially the U.S., witnesses presence of a substantial number of providers of dock scheduling solutions. 

Dock Scheduling Solutions Market – Key Players 

Market players are implementing various strategies such as mergers and acquisitions to gain market share. Furthermore, some of the market players are forming strategic alliances with dock authorities. Some of the prominent players operating in the global dock scheduling solutions market are Datex Corporation, The Descartes Systems Group Inc., C3 Solutions, Open Systems, Inc., Manhattan Associates, Inc., ALC Logistics, DataDocks, NCR Corporation, AEB Group EXOTRAC, and TRANSPOREON GmbH.

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Dock Scheduling Solutions Market

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