Global Digital Process Automation Market: Overview

The digital process automation market rides on the back of the constant evolution of business process automation (BPA) in relation to the automation of traditional processes. Rapid automation is being witnessed in business processes such as marketing, sales, production, inventory control, supply chain, IT, and administration. Companies across all industries are realizing the significance of automating business processes for promoting end-to-end customer experience, with an aim to retain customers and acquire more of them. Digital process automation has been witnessing rising use cases in streamlining business processes. Rapid strides made in digital transformation by businesses in various end-use industries will continue to constantly expand the horizon of the market.

Some of the business functions that benefit from digital process automation are sales, supply chain claims, and marketing. Industry verticals that are improving their business processes with the adoption of digital process automation are healthcare, media and entertainment, energy and utility, transport and logistics, telecom, IT, and retail and consumer goods.

The insights and assessments in the report are drawn from gleaning through a wide spectrum of primary and secondary research. The analyses highlights prominent trends and identify areas which will attractive sizeable investments by industry stakeholders, including the policy makers in various regions. 

Global Digital Process Automation Market: Trends and Opportunities

The rapid pace of digital transformations in business processes focused on customers, suppliers, and partners is opening new windows of opportunity in the digital process automation market. The rising demand for low-code automation platform is likely to bolster the demand in a number of industry verticals. However, lack of technical expertise, coupled with substantial security concerns, is expected to dampen the prospects of the market.

Having said that, over the past few years, artificial and machine learning technologies have made rapid inroads in business processes as an integral entities. This is a key trend in the digital process automation market. The rising use of digital process automation in cost-effectively managing business requirements is bolstering revenues in the market. The growing popularity of cloud-based digital process automation services and solutions has been gathering steam among enterprises. Automation has made rapid strides in the manufacturing industries for various customer-related processes. The advent of robotic process automation has unlocked promising prospects in the market. Used in combination with RPA, digital process automation is expected to transform customer journey experience.

Global Digital Process Automation Market: Regional Outlook

The study takes a closer look at key regional dynamics and the trends that will create lucrative avenues in emerging regional markets for digital process automation. The report offers insights into recent end-use industry adoption trends that will generate revenues in key regions. On the regional front, developed regions are poised to contribute substantial revenues to the global digital process automation market over the next few years. The growth will be increasingly fueled by large-scale optimization in IT infrastructures, such as in North America.

Global Digital Process Automation Market: Competitive Landscape

The study offers a critical assessment of the prevailing degree of competition in the global digital process automation market and the strategic moves that might alter the intensity. The report also shines light on factors that influence the entry of new players into the market. Companies seeking higher stakes in the digital process automation market are Bizagi, Infosys, Pegasystems, Software AG, Cognizant, Newgen software, Oracle and DST Systems.

The study is a source of reliable data on:

  • Market segments and sub-segments
  • Market trends and dynamics
  • Supply and demand
  • Market size
  • Current trends/opportunities/challenges
  • Competitive landscape
  • Technological breakthroughs
  • Value chain and stakeholder analysis

Key highlights of this report

  • Overview of key market forces propelling and restraining market growth
  • Up-to-date analyses of market trends and technological improvements
  • Pin-point analyses of market competition dynamics to offer you a competitive edge
  • An analysis of strategies of major competitors
  • An array of graphics and SWOT analysis of major industry segments
  • Detailed analyses of industry trends
  • A well-defined technological growth map with an impact-analysis
  • Offers a clear understanding of the competitive landscape and key product segments

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis. 

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

2. Insights and Tools

The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

3. Actionable Results

The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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