We have a standard protocol in place for delivery of our research or industry analysis reports. The process in place is an outcome of experience and prevailing logistics benchmarks. So, if you have ordered an exclusive copy of the desired report, here what you can do
For Online Copy
We usually take 24 hours to provide a PDF format of the requested report to the email id registered with us while placing the order. This, however, may vary depending on the customer’s requirements. In case of a customized report, we communicate the deadline through email after receipt of payment. TMR is known to keep its promises, and we usually strive to deliver the copy of the report before the specified deadline.
In case you have also requested for a physical copy of the report, delivery depends on your location. TMR ships a printed copy of the report to the desired address and a delivery fee is charged basis the location. Usually, delivery time is the same as mentioned by our logistic partners. However, circumstances or logistic issues may cause delay, and TMR cannot be held responsible for the same. At the same time, any damage to the report copy during transit is not TMR’s responsibility. Also, any request for returns shall be considered on a case-to-case basis only. TMR holds the discretion to decide on return requests.