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Global Business-to-Business E-commerce Market: Overview

The outbreak of COVID-19 epidemic shifted consumer preferences toward online purchasing, opening up new opportunities. The outlook of global business-to-business e-commerce market has been influenced by a growth in the number of orders, changes in customer behavior, and the shutdown of physical storefronts, and supply chain disruptions. While retail sales fell in 2020, e-commerce sales grew significantly. Numerous B2B companies are increasingly concentrating on bringing their customers online.

In addition to that, since the number of B2B e-commerce end-users has increased in recent years, approximately 70% of businesses are expected to use a B2B e-commerce tool to successfully conduct commercial activities online in the forthcoming years. This, in turn, is projected to open up new growth opportunities for the global business-to-business e-commerce market in the coming years.

Transparency market research offers a comprehensive understanding of the global Business-to-Business E-commerce market through this report. It offers well-researched data on various facets of the market to offer valuable business input for profit generation.

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Global Business-to-Business E-commerce Market: Notable Developments

Flipkart Pvt. Ltd. declared the establishment of a US$ 60 Mn to US$ 100 Mn internal fund to spend on early-stage and seed e-commerce companies in March 2019.

The noted players that are operational in the global business-to-business e-commerce market are, IndiaMART InterMESH Ltd,, Inc., Kompass,, and eBay Inc.

Global Business-to-Business E-commerce Market: Key Trends

Below-mentioned market trends and opportunities mark the global business-to-business e-commerce market:

Demand for B2B E-commerce has Gained Momentum due to the Outbreak of Covid-19

Because of the extensive spread of the COVID-19 epidemic, social distance rules have been strictly enforced, with customers preferring online transactions to face-to-face commercial interactions. As a result, a greater number of commercial transactions have been completed in virtual mode. According to reports, the rising trend of various firms moving to virtual modes of commercial transactions would result in a massive development of the global business-to-business e-commerce market in the years to come. B2B clients are expected to continue their sales operations online and purchase products utilizing an e-commerce tool, expanding the reach of the business-to-business e-commerce market throughout the forecast timeframe, from 2021 to 2031.

In addition to that, the rapidly changing market environment and usage of the minimal viable product strategy are expected to aid businesses in achieving high ROI and laying a strong basis for business transformation. As a result, the expansion of the business-to-business e-commerce market is expected to gather further momentum in the years to come. Furthermore, amidst times of uncertainty, organizations must develop new thinking habits. In the face of new circumstances such as pandemics and natural disasters, they must abandon their traditional thinking. In addition, companies must recover from difficult conditions and make use of the learning-by-experience curve to thrive in a new business climate through the implementation of new business transactions techniques. In the long-run, this factor is expected to provide the business-to-business e-commerce market a boost.

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Global Business-to-Business E-commerce Market: Geographical Analysis

In 2020, Asia Pacific is likely to be the most dominating geographical segment, accounting for a sizeable chunk of the total sales across the globe. The region's e-commerce boom was aided by an increase in the number of B2B merchants. Several companies have been compelled to shift online as a result of the epidemic, offering chances for B2B e-commerce to develop. Vendors in the Asia Pacific region are currently working to develop technology that will support their long-term operational goals, marketing, and business.

North America, which will be followed by Asia Pacific, is expected to develop rapidly throughout the projected period. Big companies like eBay Inc. and Inc. among others, have already built significant B2B sales channels in the market.

This study by TMR is all-encompassing framework of the dynamics of the market. It mainly comprises critical assessment of consumers' or customers' journeys, current and emerging avenues, and strategic framework to enable CXOs take effective decisions.

Our key underpinning is the 4-Quadrant Framework EIRS that offers detailed visualization of four elements:

  • Customer Experience Maps
  • Insights and Tools based on data-driven research
  • Actionable Results to meet all the business priorities
  • Strategic Frameworks to boost the growth journey

The study strives to evaluate the current and future growth prospects, untapped avenues, factors shaping their revenue potential, and demand and consumption patterns in the global market by breaking it into region-wise assessment.

The following regional segments are covered comprehensively:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The EIRS quadrant framework in the report sums up our wide spectrum of data-driven research and advisory for CXOs to help them make better decisions for their businesses and stay as leaders.

Below is a snapshot of these quadrants.

1. Customer Experience Map

The study offers an in-depth assessment of various customers’ journeys pertinent to the market and its segments. It offers various customer impressions about the products and service use. The analysis takes a closer look at their pain points and fears across various customer touchpoints. The consultation and business intelligence solutions will help interested stakeholders, including CXOs, define customer experience maps tailored to their needs. This will help them aim at boosting customer engagement with their brands.

2. Insights and Tools

The various insights in the study are based on elaborate cycles of primary and secondary research the analysts engage with during the course of research. The analysts and expert advisors at TMR adopt industry-wide, quantitative customer insights tools and market projection methodologies to arrive at results, which makes them reliable. The study not just offers estimations and projections, but also an uncluttered evaluation of these figures on the market dynamics. These insights merge data-driven research framework with qualitative consultations for business owners, CXOs, policy makers, and investors. The insights will also help their customers overcome their fears.

3. Actionable Results

The findings presented in this study by TMR are an indispensable guide for meeting all business priorities, including mission-critical ones. The results when implemented have shown tangible benefits to business stakeholders and industry entities to boost their performance. The results are tailored to fit the individual strategic framework. The study also illustrates some of the recent case studies on solving various problems by companies they faced in their consolidation journey.

4. Strategic Frameworks

The study equips businesses and anyone interested in the market to frame broad strategic frameworks. This has become more important than ever, given the current uncertainty due to COVID-19. The study deliberates on consultations to overcome various such past disruptions and foresees new ones to boost the preparedness. The frameworks help businesses plan their strategic alignments for recovery from such disruptive trends. Further, analysts at TMR helps you break down the complex scenario and bring resiliency in uncertain times.

The report sheds light on various aspects and answers pertinent questions on the market. Some of the important ones are:

1. What can be the best investment choices for venturing into new product and service lines?

2. What value propositions should businesses aim at while making new research and development funding?

3. Which regulations will be most helpful for stakeholders to boost their supply chain network?

4. Which regions might see the demand maturing in certain segments in near future?

5. What are the some of the best cost optimization strategies with vendors that some well-entrenched players have gained success with?

6. Which are the key perspectives that the C-suite are leveraging to move businesses to new growth trajectory?

7. Which government regulations might challenge the status of key regional markets?

8. How will the emerging political and economic scenario affect opportunities in key growth areas?

9. What are some of the value-grab opportunities in various segments?

10. What will be the barrier to entry for new players in the market?

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

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Business To Business Ecommerce Market