Business Services Management Market

Business Services Management Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2018 - 2026

Business Service Management is a new methodology adopted by the key players of the Information Technology. This helps business leaders to effectively plan, operate and manage their business. In the nutshell, it allows business leaders to align their critical business services and keep a track of  the in and out of it.  It is a group of utilities, processes and techniques. Business service management is built on different services and are built out of many different processes, policies, functions, systems, and customer interactions. The business service management market is popularizing across the globe owing to its ability to provide insights of business service to the players. The business model is effective to conquer efficient workflows and efficient event-driven scheduling. 

Some of the major applications of business service management is to monitor end-user experience, to identity IT problem, spot pre-failure warnings, early detection of error, provide management dashboard, and high performance indicators. 

The business service management market is rising owing to its ability to support high transaction volumes.  The software allows organizations to monitor, collect, and report field operations and workloads in real time 

The demand for business service management is rising in the global market owing to the rapidly changing application environment. Business leaders are rushing towards business service management so as to increasing transaction volumes of their organization. 

The end goal of the business service management is to improve customer relationship, uncover lack and loops of the business and improve overall quality of the service. 

Apart from all, it helps to augment the demand and business growth by enabling rapid and efficient execution of business processes that can scale with growing demands. 

BSM technology utilities are designed to support IT associations with better handling of technology infrastructures by enhancing critical business services.

The management of all technology components that make up IT infrastructure is a significant factor in achieving maximum accessibility. Business service management (BSM) is a unified platform and broad approach for running an IT performance lifecycle approach to managing business services. BSM is also used to evaluate and supervise business information technology services. It focuses on enabling IT teams to manage tools, software, processes, and methods in a way that supports the development of business. This is particularly relevant for IT departments keeping pace with the demands of an increasingly mobile workforce and taking charge of controlling dynamic environments. Business service management software allows organizations to monitor, collect, and report field operations and workloads in real time.

Global demand for business service management is being driven by a rapidly changing application environment. Enterprises/organizations are rushing toward modernizing IT infrastructure in order to support increasing transaction volumes from both legacy and new applications. They are implementing digital business initiatives and extending the reach of applications with public and private deployments.

Business processes require that data, jobs, and workflows be executed and coordinated according to factors such as calendar work schedules, time and data availability, and the occurrence of triggering events. Business service management solutions can support augmented demand and business growth by enabling rapid and efficient execution of business processes that can scale with growing demands. The software solutions help in supporting high transaction volumes with efficient workflows and efficient event-driven scheduling. This is projected to boost demand for business services management solutions during the forecast period.

Furthermore, a rapid rise in investment in these technologies is a major factor driving the business services management market. Additionally, an increase in the adoption of business services management in medium- and small-sized enterprises is anticipated to offer lucrative opportunities for key players in the coming years. These organizations are progressively adopting business services management solutions as they offer key insights into the real-time management of business processes within a company. However, an increase in complexities and operating costs associated with deploying business services management software is likely to hamper the business services management market in the next few years.

The global business services management market can be segmented based on component, end-use, enterprise size, application, and region. In terms of component, the business services management market can be divided into software [on-premise, cloud (public cloud, private cloud), and hybrid] and services [managed services and professional services (maintenance, integration, and installation)]. Based on application, the business services management market can be segmented into performance management, system management, network management, and storage management. In terms of end-use, the business services management market can be divided into media & entertainment, IT & telecom, manufacturing, energy & utilities, and architecture. Based on enterprise size, the business services management market can be classified into small & medium enterprises (SMEs) and large enterprises.

In terms of region, the global business services management market can be segmented into North America, South America, Europe, Asia Pacific, and Middle East & Africa. North America is anticipated to hold a major share of the global business services management market during the forecast period. This can be ascribed to a considerable rise in the number of medium and large enterprises and the presence of a large number of vendors providing solutions to various industries in the region and promoting the large-scale adoption of business services management. The business services management market in Asia Pacific and Europe is expected to offer lucrative growth opportunities during the forecast period, due to an increase in the adoption of these solution in the regions. The market in Asia Pacific is anticipated to be propelled by an increase in technology expenditure in countries such as Australia, China, and India. Furthermore, the market in Middle East & Africa (MEA) and Latin America is expected to expand at a significant pace during the forecast period.

Major players operating in the global business services management market include Cyient, Xedis, BluEnt, Mediro ICT, SuMO IT Solutions Inc., Unisys, and Alemba.

The report offers a comprehensive evaluation of the market. It does so via in-depth qualitative insights, historical data, and verifiable projections about market size. The projections featured in the report have been derived using proven research methodologies and assumptions. By doing so, the research report serves as a repository of analysis and information for every facet of the market, including but not limited to: Regional markets, technology, types, and applications.

The study is a source of reliable data on:

  • Market segments and sub-segments
  • Market trends and dynamics
  • Supply and demand
  • Market size
  • Current trends/opportunities/challenges
  • Competitive landscape
  • Technological breakthroughs
  • Value chain and stakeholder analysis

The regional analysis covers:

  • North America (U.S. and Canada)
  • Latin America (Mexico, Brazil, Peru, Chile, and others)
  • Western Europe (Germany, U.K., France, Spain, Italy, Nordic countries, Belgium, Netherlands, and Luxembourg)
  • Eastern Europe (Poland and Russia)
  • Asia Pacific (China, India, Japan, ASEAN, Australia, and New Zealand)
  • Middle East and Africa (GCC, Southern Africa, and North Africa)

The report has been compiled through extensive primary research (through interviews, surveys, and observations of seasoned analysts) and secondary research (which entails reputable paid sources, trade journals, and industry body databases). The report also features a complete qualitative and quantitative assessment by analyzing data gathered from industry analysts and market participants across key points in the industry’s value chain.

A separate analysis of prevailing trends in the parent market, macro- and micro-economic indicators, and regulations and mandates is included under the purview of the study. By doing so, the report projects the attractiveness of each major segment over the forecast period.

Highlights of the report:

  • A complete backdrop analysis, which includes an assessment of the parent market
  • Important changes in market dynamics
  • Market segmentation up to the second or third level
  • Historical, current, and projected size of the market from the standpoint of both value and volume
  • Reporting and evaluation of recent industry developments
  • Market shares and strategies of key players
  • Emerging niche segments and regional markets
  • An objective assessment of the trajectory of the market
  • Recommendations to companies for strengthening their foothold in the market   

Note: Although care has been taken to maintain the highest levels of accuracy in TMR’s reports, recent market/vendor-specific changes may take time to reflect in the analysis.

Copyright © Transparency Market Research, Inc. All Rights reserved

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic.

By clicking "Accept All", you consent to our use of cookies. Privacy Policy