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Published Date: 2016-05-23Number of Pages: 116

Telecom Expense Management Market (By Application - Financial Management, Order Management, Business Intelligence, Inventory Management, Contract Management, Dispute Management and Others; By Mode of Delivery - Managed Services, Complete Outsourcing and Cloud Services; By End-use Adoption - Banking, Financial Services, and Insurance (BFSI), Retail, IT and Telecommunication, Healthcare, Transportation and Logistics, Manufacturing, Government and Defense and Others) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 - 2024

The telecom expense management (TEM) market report provides analysis for the period 2014–2024, wherein the period from 2016 to 2024 is the forecast period and 2015 is the base year. The report covers all the major trends and technologies playing a key role in telecom expense management market growth over the forecast period. It also highlights the drivers, restraints, and opportunities expected to influence the market’s growth during the said period. The study provides a holistic perspective on the telecom expense management market’s growth throughout the above forecast period in terms of revenue (in US$ Bn), across different geographies, including Asia Pacific, Latin America, North America, Europe, and Middle East & Africa (MEA).

The market overview section of the report demonstrates the market dynamics and trends, such as the drivers, restraints, and opportunities that influence the current nature and future status of this market. An impact analysis of key trends has also been provided for every geographic region in the report, in order to give a thorough analysis of the overall competitive scenario of the TEM market, globally. Moreover, the report provides an overview of the various strategies of key players in the market.

The report segments the global TEM market on the basis of applications into financial management, order management, business intelligence, inventory management, contract management, dispute management, and others. By mode of delivery, the market has been classified into managed services, complete outsourcing, and cloud services. Furthermore, according to the end-use adoption, the TEM market is divided into banking, financial services, and insurance (BFSI); retail; IT and telecommunication; healthcare; transportation and logistics; manufacturing; government and defense; and others. Thus, the report provides in-depth cross-segment analysis of the TEM market and classifies it into various levels, thereby providing valuable insights at the macro as well as micro levels.

The report also highlights the competitive landscape of the TEM market, thereby positioning all the major players according to their geographic presence and recent key developments. The comprehensive TEM market estimates are the result of our in-depth secondary research, primary interviews, and in-house expert panel reviews. These market estimates have been analyzed by taking into account the impact of different political, social, economic, technological, and legal factors along with the current market dynamics affecting the TEM market’s growth.

Anatole SAS, Asentinel LLC, Calero Software LLC, Comview LLC, Cimpl, Ezwim B.V, MDSL, Valicom Corporation, Tangoe, Inc., Veropath Limited (IntelligentComms), WidePoint Solutions Corporation, Inc., and Avotus Corporation are some of the major players operating within the global TEM market profiled in this study. Details such as financials, business strategies, recent developments, and other such strategic information pertaining to these players have been duly provided as part of company profiling.

Telecom Expense Management Market

By Application

  • Financial Management
  • Order Management
  • Business Intelligence
  • Inventory Management
  • Contract Management
  • Dispute Management
  • Others

By Mode of Delivery

  • Managed Services
  • Complete Outsourcing
  • Cloud Services

By End-use Adoption

  • Banking, Financial Services, and Insurance (BFSI)
  • Retail
  • IT and Telecommunication
  • Healthcare
  • Transportation and Logistics
  • Manufacturing
  • Government and Defense
  • Others

By Geography

  • North America
  • Europe
  • Latin America
  • Asia Pacific
  • Middle East and Africa

Table of Content

1. Preface
    1.1. Research Scope
    1.2. Market Segmentation
    1.3. Research Methodology

2. Executive Summary
    2.1. Global Telecom Expense Management Market Snapshot
    2.2. Global Telecom Expense Management Market Revenue, 2014 – 2024 (US$ Mn) and Year-on-Year Growth (%) 

3. Global Telecom Expense Management Market Analysis, 2014 – 2024 (US$ Mn) 
    3.1. Overview
    3.2. Key Trends Analysis
    3.3. Market Dynamics
          3.3.1. Drivers
          3.3.2. Restraints
          3.3.3. Opportunities
    3.4. Global Telecom Expense Management Market Revenue, By Application, 2014 – 2024 (US$ Mn) 
          3.4.1. Overview
          3.4.2. Financial Management
          3.4.3. Order Management
          3.4.4. Business Intelligence
          3.4.5. Inventory Management
          3.4.6. Contract Management
          3.4.7. Dispute Management
          3.4.8. Others (Incident Management, Design and Optimization Management, Security Management)
    3.5. Global Telecom Expense Management Market Revenue, By Mode of Delivery, 2014 – 2024 (US$ Mn) 
          3.5.1. Overview
          3.5.2. Managed Services 
          3.5.3. Complete Outsourcing
          3.5.4. Cloud Services
    3.6. Global Telecom Expense Management Market Revenue, By End-use Adoption, 2014 – 2024 (US$ Mn) 
          3.6.1. Overview
          3.6.2. Banking, Financial Services, and Insurance (BFSI)
          3.6.3. Retail
          3.6.4. IT and Telecommunication
          3.6.5. Healthcare
          3.6.6. Transportation and Logistics
          3.6.7. Manufacturing
          3.6.8. Government and Defense
          3.6.9. Others (Utilities and Media and Entertainment)
    3.7. Competitive Landscape
          3.7.1. Market Positioning of Key Players, 2015 
          3.7.2. Competitive Strategies Adopted by Leading Players

4. North America Telecom Expense Management Market Analysis, 2014 – 2024 (US$ Mn) 
    4.1. Key Trends Analysis
    4.2. North America Telecom Expense Management Market Revenue, By Application, 2014 – 2024 (US$ Mn) 
          4.2.1. Financial Management
          4.2.2. Order Management
          4.2.3. Business Intelligence
          4.2.4. Inventory Management
          4.2.5. Contract Management
          4.2.6. Dispute Management
          4.2.7. Others (Incident Management, Design and Optimization Management, Security Management)
    4.3. North America Telecom Expense Management Market Revenue, By Mode of Delivery, 2014 – 2024 (US$ Mn) 
          4.3.1. Managed Services 
          4.3.2. Complete Outsourcing
          4.3.3. Cloud Services
    4.4. North America Telecom Expense Management Market Revenue, By End-use Adoption, 2014 – 2024 (US$ Mn) 
          4.4.1. Banking, Financial Services, and Insurance (BFSI)
          4.4.2. Retail
          4.4.3. IT and Telecommunication
          4.4.4. Healthcare
          4.4.5. Transportation and Logistics
          4.4.6. Manufacturing
          4.4.7. Government and Defense 
          4.4.8. Others (Utilities and Media and Entertainment)
    4.5. North America Telecom Expense Management Market Revenue, By Region, 2014 – 2024 (US$ Mn)
          4.5.1. The U.S.
          4.5.2. Rest of the North America

5. Europe Telecom Expense Management Market Analysis, 2014 – 2024 (US$ Mn) 
    5.1. Key Trends Analysis
    5.2. Europe Telecom Expense Management Market Revenue, By Application, 2014 – 2024 (US$ Mn) 
          5.2.1. Financial Management
          5.2.2. Order Management
          5.2.3. Business Intelligence
          5.2.4. Inventory Management
          5.2.5. Contract Management
          5.2.6. Dispute Management
          5.2.7. Others (Incident Management, Design and Optimization Management, Security Management)
    5.3. Europe Telecom Expense Management Market Revenue, By Mode of Delivery, 2014 – 2024 (US$ Mn) 
          5.3.1. Managed Services 
          5.3.2. Complete Outsourcing
          5.3.3. Cloud Services
    5.4. Europe Telecom Expense Management Market Revenue, By End-use Adoption, 2014 – 2024 (US$ Mn) 
          5.4.1. Banking, Financial Services, and Insurance (BFSI)
          5.4.2. Retail
          5.4.3. IT and Telecommunication
          5.4.4. Healthcare
          5.4.5. Transportation and Logistics
          5.4.6. Manufacturing
          5.4.7. Government and Defense 
          5.4.8. Others (Utilities and Media and Entertainment)
    5.5. Europe Telecom Expense Management Market Revenue, By Region, 2014 – 2024 (US$ Mn)
          5.5.1. EU7 (The UK, Italy, Spain, France, Germany, Belgium and Netherlands)
          5.5.2. CIS
          5.5.3. Rest of Europe

6. Asia Pacific (APAC) Telecom Expense Management Market Analysis, 2014 – 2024 (US$ Mn) 
    6.1. Key Trends Analysis
    6.2. APAC Telecom Expense Management Market Revenue, By Application, 2014 – 2024 (US$ Mn) 
          6.2.1. Financial Management
          6.2.2. Order Management
          6.2.3. Business Intelligence
          6.2.4. Inventory Management
          6.2.5. Contract Management
          6.2.6. Dispute Management
          6.2.7. Others (Incident Management, Design and Optimization Management, Security Management)
    6.3. APAC Telecom Expense Management Market Revenue, By Mode of Delivery, 2014 – 2024 (US$ Mn) 
          6.3.1. Managed Services 
          6.3.2. Complete Outsourcing
          6.3.3. Cloud Services
    6.4. APAC Telecom Expense Management Market Revenue, By End-use Adoption, 2014 – 2024 (US$ Mn) 
          6.4.1. Banking, Financial Services, and Insurance (BFSI)
          6.4.2. Retail
          6.4.3. IT and Telecommunication
          6.4.4. Healthcare
          6.4.5. Transportation and Logistics
          6.4.6. Manufacturing
          6.4.7. Government and Defense
          6.4.8. Others (Utilities and Media and Entertainment)
    6.5. APAC Telecom Expense Management Market Revenue, By Region, 2014 – 2024 (US$ Mn)
          6.5.1. Japan
          6.5.2. China
          6.5.3. South East Asia
          6.5.4. Australasia
          6.5.5. Rest of APAC

7. Middle-East and Africa (MEA) Telecom Expense Management Market Analysis, 2014 – 2024 (US$ Mn) 
    7.1. Key Trends Analysis
    7.2. MEA Telecom Expense Management Market Revenue, By Application, 2014 – 2024 (US$ Mn) 
          7.2.1. Financial Management
          7.2.2. Order Management
          7.2.3. Business Intelligence
          7.2.4. Inventory Management
          7.2.5. Contract Management
          7.2.6. Dispute Management
          7.2.7. Others (Incident Management, Design and Optimization Management, Security Management)
    7.3. MEA Telecom Expense Management Market Revenue, By Mode of Delivery, 2014 – 2024 (US$ Mn) 
          7.3.1. Managed Services 
          7.3.2. Complete Outsourcing
          7.3.3. Cloud Services
    7.4. MEA Telecom Expense Management Market Revenue, By End-use Adoption, 2014 – 2024 (US$ Mn) 
          7.4.1. Banking, Financial Services, and Insurance (BFSI)
          7.4.2. Retail
          7.4.3. IT and Telecommunication
          7.4.4. Healthcare
          7.4.5. Transportation and Logistics
          7.4.6. Manufacturing
          7.4.7. Government and Defense 
          7.4.8. Others (Utilities and Media and Entertainment)
    7.5. MEA Telecom Expense Management Market Revenue, By Region, 2014 – 2024 (US$ Mn)
          7.5.1. GCC
          7.5.2. South Africa
          7.5.3. Rest of MEA

8. Latin America Telecom Expense Management Market Analysis, 2014 – 2024 (US$ Mn) 
    8.1. Key Trends Analysis
    8.2. Latin America Telecom Expense Management Market Revenue, By Application, 2014 – 2024 (US$ Mn) 
          8.2.1. Financial Management
          8.2.2. Order Management
          8.2.3. Business Intelligence
          8.2.4. Inventory Management
          8.2.5. Contract Management
          8.2.6. Dispute Management
          8.2.7. Others (Incident Management, Design and Optimization Management, Security Management)
    8.3. Latin America Telecom Expense Management Market Revenue, By Mode of Delivery, 2014 – 2024 (US$ Mn) 
          8.3.1. Managed Services 
          8.3.2. Complete Outsourcing
          8.3.3. Cloud Services
    8.4. Latin America Telecom Expense Management Market Revenue, By End-use Adoption, 2014 – 2024 (US$ Mn) 
          8.4.1. Banking, Financial Services, and Insurance (BFSI)
          8.4.2. Retail
          8.4.3. IT and Telecommunication
          8.4.4. Healthcare
          8.4.5. Transportation and Logistics
          8.4.6. Manufacturing
          8.4.7. Government and Defense 
          8.4.8. Others (Utilities and Media and Entertainment)
    8.5. Latin America Telecom Expense Management Market Revenue, By Region, 2014 – 2024 (US$ Mn)
          8.5.1.  Brazil
          8.5.2.  Rest of the Latin America

9. Company Profiles
    9.1. Anatole SAS
          9.1.1. Company Details (HQ, Foundation Year, Employee Strength)
          9.1.2. Market Presence, By Segment and Geography
          9.1.3. Key Developments
          9.1.4. Strategy and Historical Roadmap
          9.1.5. Revenue and Operating Profits

* Similar details are provided for all the players mentioned below 

    9.2. Asentinel LLC
    9.3. Avotus Corporation
    9.4. Calero Software LLC
    9.5. Cimpl
    9.6. Comview LLC
    9.7. Ezwim B.V.
    9.8. MDSL
    9.9. Tangoe, Inc.
    9.10. Valicom Corporation
    9.11. Veropath Limited (IntelligentComms)
    9.12. WidePoint Solutions Corporation, Inc.

Telecom expense management (TEM) is a software solution used to manage telecommunications and the devices used for it. TEM helps reduce the cost of enterprise telecom and at the same time increases its efficiency by automating various processes involved in telecom management. With the increased use of portable devices within enterprises, device management has become a key responsibility for enterprises. TEM provides device management solutions that cover both wired and wireless devices, helping enterprises control their expenses on telecom. TEM also provides analytics and reporting solutions through which enterprises can gain critical information related to telecom usage. Using this information, important decisions such as closing unused lines and optimizing underused lines are taken to improve the performance of the existing telecom infrastructure. The global TEM market was valued at US$ 1.60 Bn in 2015 and is forecast to expand at a CAGR of 13.5% from 2016 to 2024, reaching a value of US$ 4.92 Bn in 2024.

Enterprises worldwide are implementing TEM solutions as a substantial part of their revenue is being spent on enterprise telecom requirements. Increasing demand for enterprise mobility is expected to drive the TEM market. Major TEM service providers profiled in the report include Anatole SAS, Asentinel LLC, Calero Software LLC, Comview LLC, Cimpl, Ezwim B.V, MDSL, Valicom Corporation, Tangoe, Inc., Veropath Limited (IntelligentComms), WidePoint Solutions Corporation, Inc., and Avotus Corporation.

The global TEM market has been segmented on the basis of application, mode of delivery, end-use adoption, and geography. On the basis of application, the market is segmented into financial management, order management, business intelligence, inventory management, contract management, dispute management, and others. Enterprise mobility policies such as bring your own device (BYOD) and choose your own device (CYOD) drive the telecom expense management market. Managing the inventory of a rising number of portable devices is expected to increase the popularity of inventory management during the forecast period. 

Based on various modes of delivery, the market is classified into managed services, complete outsourcing, and cloud services. Cloud services was the largest segment of the TEM market in 2015. Enterprises are implementing TEM solutions with the help of low-cost cloud services. Complete outsourcing is considered the most promising mode of delivery for TEM, as enterprises want to avail the services of experts and free their own valuable resources. Also, in accordance with end-use adoption the telecom expense management market is further divided into the banking, financial services, and insurance (BFSI); retail; IT and telecommunication; healthcare; transportation and logistics; manufacturing; government and defense; and others segments. BFSI was the largest segment of the telecom expense management market in 2015. Reduced paperwork due to process automation has increased TEM’s popularity in the BFSI sector. 

North America led the TEM market in 2015 and is expected to remain dominant throughout the forecast period from 2016 to 2024. The primary drivers for the TEM market in North America are growing demand for enterprise mobility and increasing telecom costs. Latin America and MEA are anticipated to experience promising growth in the TEM market in the coming years.

telecom-expense-management-2016-market

 


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