Remote diagnostics (RD) has the ability to understand vehicle performance in case of any failures and also to provide the needed support services. It is a technology which reduces service time and provides information such as trip history, real time location, maintenance alert notifications, driving insights and engine diagnostics for any type of vehicle. Furthermore, RD provides on the road vehicle-related quality data for drivers and also improves the performance with the help of wireless connectivity solutions. Furthermore, RD can increase customer satisfaction levels with the help of its automated services. For instance, if any vehicle has a damage or maintenance issue during transit, RD provides notifications and help in road side assistance. Also, it can report multiple issues using the diagnostics services such as higher level of carbon emissions and engine related problems. Furthermore, roadside assistance is a very important application of RD technology as it helps in reducing post sales services. It can automatically detect the problem and provide related data to the server with the real time location of the vehicle for roadside assistance accordingly. RD has an integrated technology to provide required coaching assistance for new drivers using their behavioral trends and driving score cards. It can also give tips to drivers for a safer and efficient driving experience.
Increasing demand for security and safety standards in vehicles and rising popularity of premium vehicles are expected to grow the adoption of remote diagnostics market in the coming years. Moreover, RD technology plays an important role in improving safety and vehicle performance as it monitors the vehicle all the time. It can also help in the real-time monitoring and analysis of vehicles through wireless connectivity, further increasing their popularity among the end users. Also, using the inputs provided by the diagnosis reports, companies can improve their production and sales cycles as remote diagnostics help in gaining insights related to component failures, reducing the time required to fix the issues and avoiding futuristic issues using the historical information related to a particular car or driver. Reduced vehicle downtime resulting from the adoption of remote diagnostics is also anticipated to drive the market during forecast period. Growing demand for remote diagnostics services is also expected to result in the integration of services between various key players providing products and services such as telecom hardware, communication devices and diagnostic tools.
Remote diagnostics market can be segmented according to vehicle type, application, connectivity and region. Vehicle type segmentation includes commercial vehicles such as (light commercial vehicles and medium & heavy commercial vehicles) and passenger vehicles such as (two wheeler, three wheeler and four wheeler vehicles). Application segment is further divided into roadside assistance, vehicle tracking, vehicle state alert, crash notification and training assistance. Furthermore, according to the connectivity remote diagnostics market is divided into multiple segments such as Bluetooth, 3G, 4G and Wi-Fi. Remote diagnostics market is divided into five segments according to the region which are North America, Europe, Asia Pacific, Middle East and Africa (MEA) and South America.
Some of the major players associated with the remote diagnostics market include Vidiwave Ltd., Voxx International Corporation, Softing AG, Magneti Marelli S.p.A, Continental AG, Vector Informatik GmbH, Snap-On Inc., Delphi Automotive PLC, OnStar LLC, Robert Bosch GmbH.
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