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Published Date: 2017-04-12Number of Pages: 179

Passenger Service System (PSS) Market (Service - Airline Reservation System, Airline Inventory System, Departure Control System, Internet Booking System, Loyalty System, Customer Care System, Airport Management Consulting, and Ancillary Services) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 - 2024

Global Passenger Service System (PSS) Market: Snapshot

The global passenger service system (PSS) market has been witnessing a noticeable rise in its valuation. Analysts foresee a thriving future of this market on the basis of the increasing demand for better PSS solutions, such as home tagging for luggage, presence of augmented reality (AR), and the artificial intelligence for customer service.

Of late, PSS vendors have started offering new services, such as ancillary services, loyalty system, and customer care solutions to end users in a bid to meet the demands of airline operators’ created by the increasing requirement for new technological services from passengers and the introduction of IATA New Distribution Capability (NDC), which is reflecting on this market positively.

In addition to this, the demand for core passenger service solutions, such as airline reservation systems, departure control systems, and internet booking systems among new medium and low-cost carriers, is also expected to aid this market over the next few years. Propelling at a healthy CAGR of 11.80% between 2016 and 2024, the global PSS market is projected to increase from a value of US$4.31 bn in 2015 to a value of 11.52 bn by the end of 2024.

passenger service system market

 

Airline Reservation Systems to Continue as Most Valued Service in Market

Airline reservation systems, airline inventory systems, departure control systems, internet booking systems, loyalty systems, customer care systems, airport management consulting, and ancillary services are the various significant services offered through passenger service systems. Airline reservation systems have been witnessing the most prominent demand in this market.

With a share of 27.8%, this segment occupied the leading position in 2015 in the overall market. The increasing adoption of airline reservation systems among medium- and small-size airline operators is expected to maintain the dominance of this segment over the forecast period.

Apart from airline reservation systems, ancillary services are expected to register significant growth in the years to come, thanks to the rising demand from airline operators to generate revenue from non-core solutions. Departure control systems and internet booking systems are also projected to contribute substantially to the growth of the global PSS market over the next few years.

North America to Lose Ground to Asia Pacific in Global PSS Market

North America led the global PSS market in 2015 with a share of more than 28%. The presence of a large pool of well-established airline operators and the high number of passengers have been fueling the demand for passenger services in this region, creating lucrative opportunities for the market players. However, over the forthcoming years, the Asia Pacific PSS market is anticipated to surpass the market in North America in terms of revenue. The rise in the tourism industry in China, Japan, and Australia are expected to drive the Asia Pacific PSS market significantly in the near future.

Among other regional markets for passenger service systems, South America, and the Middle East and Africa are likely to experience steady growth over the next few years, thanks to the growing number of medium and small airline operators.

Hitit Computer Services A.S., Radixx International Inc., Bravo Passenger Solutions Pte Ltd., Hexaware Technologies Ltd., Intelisys Aviation Systems Inc., SITA NV, Unisys Corp., Sabre Corp., IBS Software Services Pvt. Ltd., Enoya?one Ltd. (AeroCRS), Amadeus IT Group SA, Travel Technology Interactive, Information Systems Associates FZE, Mercator Ltd., Travelport Worldwide Ltd., Travelsky Technology Ltd., Sirena-Travel JSCS, and KIU System Solutions are some of the key vendors of passenger service systems across the world.

1. Preface
     1.1. Market Definition and Scope
     1.2. Market Segmentation
     1.3. Key Research Objectives
     1.4. Research Highlights

2. Assumptions and Research Methodology

3. Executive Summary : Passenger Service System (PSS) Market Positioning

4. Market Overview
     4.1. Introduction
            4.1.1. Definitions
     4.2. Market Dynamics
            4.2.1. Drivers
            4.2.2. Restraints
            4.2.3. Opportunities
     4.3. Key Trends
     4.4. Porter’s Five Force Analysis
     4.5. Ecosystem Analysis
     4.6. Global Passenger Service System (PSS) Market Overview

5. Global Passenger Service System (PSS) Market Analysis and Forecast, by Service 
     5.1. Key Findings/ Developments
     5.2. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by service types, 2014 - 2024
            5.2.1. Airline Reservation System
            5.2.2. Airline Inventory System
            5.2.3. Departure Control System
            5.2.4. Internet Booking System
            5.2.5. Loyalty System
            5.2.6. Customer Care System
            5.2.7. Airport Management Consulting
            5.2.8. Ancillary Services
     5.3. Service comparison matrix 
     5.4. Market Attractiveness by Service

6. Global Passenger Service System (PSS) Market Analysis and Forecast, by Region
     6.1. Key Findings/ Developments
     6.2. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by Region, 2014 - 2024
            6.2.1. North America
            6.2.2. Europe
            6.2.3. Asia Pacific
            6.2.4. Middle East and Africa
            6.2.5. South America
     6.3. Market Attractiveness by Region

7. North America Passenger Service System (PSS) Market Analysis and Forecast
     7.1. Key Findings
     7.2. Key Trends
     7.3. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by service types, 2014 - 2024
            7.3.1. Airline Reservation System
            7.3.2. Airline Inventory System
            7.3.3. Departure Control System
            7.3.4. Internet Booking System
            7.3.5. Loyalty System
            7.3.6. Customer Care System
            7.3.7. Airport Management Consulting
            7.3.8. Ancillary Services
     7.4. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by Country, 2014 - 2024
            7.4.1. The U.S.
            7.4.2. Canada
            7.4.3. Rest of North America
     7.5. Market Attractiveness Analysis
            7.5.1. By Service
            7.5.2. By Country

8. Europe Global Passenger Service System (PSS) Market Analysis and Forecast
     8.1. Key Findings
     8.2. Key Trends
     8.3. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by service types, 2014 - 2024
            8.3.1. Airline Reservation System
            8.3.2. Airline Inventory System
            8.3.3. Departure Control System
            8.3.4. Internet Booking System
            8.3.5. Loyalty System
            8.3.6. Customer Care System
            8.3.7. Airport Management Consulting
            8.3.8. Ancillary Services
     8.4. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by Country, 2014 - 2024
            8.4.1. The U.K.
            8.4.2. France
            8.4.3. Germany
            8.4.4. Rest of Europe
     8.5. Market Attractiveness Analysis
            8.5.1. By Service
            8.5.2. By Country

9. Asia Pacific Passenger Service System (PSS) Market Analysis and Forecast
     9.1. Key Findings
     9.2. Key Trends
     9.3. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by service types, 2014 - 2024
            9.3.1. Airline Reservation System
            9.3.2. Airline Inventory System
            9.3.3. Departure Control System
            9.3.4. Internet Booking System
            9.3.5. Loyalty System
            9.3.6. Customer Care System
            9.3.7. Airport Management Consulting
            9.3.8. Ancillary Services
     9.4. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by Country, 2014 - 2024
            9.4.1. Australia
            9.4.2. China
            9.4.3. Japan
            9.4.4. Rest of Asia Pacific
     9.5. Market Attractiveness Analysis 
            9.5.1. By Service
            9.5.2. By Country

10. Middle East and Africa (MEA) Passenger Service System (PSS) Market Analysis and Forecast
     10.1. Key Findings
     10.2. Key Trends
     10.3. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by service types, 2014 - 2024
            10.3.1. Airline Reservation System
            10.3.2. Airline Inventory System
            10.3.3. Departure Control System
            10.3.4. Internet Booking System
            10.3.5. Loyalty System
            10.3.6. Customer Care System
            10.3.7. Airport Management Consulting
            10.3.8. Ancillary Services
     10.4. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by Country, 2014 - 2024
            10.4.1. GCC
            10.4.2. Rest of MEA
     10.5. Market Attractiveness Analysis 
            10.5.1. By Service
            10.5.2. By Country

11. South America Passenger Service System (PSS) Market Analysis and Forecast
     11.1. Key Findings
     11.2. Key Trends
     11.3. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by service types, 2014 - 2024
            11.3.1. Airline Reservation System
            11.3.2. Airline Inventory System
            11.3.3. Departure Control System
            11.3.4. Internet Booking System
            11.3.5. Loyalty System
            11.3.6. Customer Care System
            11.3.7. Airport Management Consulting
            11.3.8. Ancillary Services
     11.4. Passenger Service System (PSS) Market Size (US$ Mn) Forecast by Country, 2014 - 2024
            11.4.1. Brazil
            11.4.2. Rest of South America
     11.5. Market Attractiveness Analysis 
            11.5.1. By Service
            11.5.2. By Country

12. Competition Landscape
     12.1. Market Player – Competition Matrix
     12.2. Market Share Analysis by Company (2015)
     12.3. Company Profiles 
            12.3.1. Hitit Computer Services A.S.
                      12.3.1.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.1.2. Company Description
                      12.3.1.3. Historical Roadmap
                      12.3.1.4. Key Developments
                      12.3.1.5. Financial Overview 
                      12.3.1.6. SWOT Analysis
                      12.3.1.7. Strategic Overview
            12.3.2.  Radixx International, Inc. 
                      12.3.2.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.2.2. Company Description
                      12.3.2.3. Historical Roadmap
                      12.3.2.4. Key Developments
                      12.3.2.5. Financial Overview 
                      12.3.2.6. SWOT Analysis
                      12.3.2.7. Strategic Overview
            12.3.3. Bravo Passenger Solutions Pte Limited 
                      12.3.3.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.3.2. Company Description
                      12.3.3.3. Historical Roadmap
                      12.3.3.4. Key Developments
                      12.3.3.5. Financial Overview 
                      12.3.3.6. SWOT Analysis
                      12.3.3.7. Strategic Overview
            12.3.4. Hexaware Technologies Ltd. 
                      12.3.4.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.4.2. Company Description
                      12.3.4.3. Historical Roadmap
                      12.3.4.4. Key Developments
                      12.3.4.5. Financial Overview 
                      12.3.4.6. SWOT Analysis
                      12.3.4.7. Strategic Overview
            12.3.5. Intelisys Aviation Systems Inc. 
                      12.3.5.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.5.2. Company Description
                      12.3.5.3. Historical Roadmap
                      12.3.5.4. Key Developments
                      12.3.5.5. Financial Overview 
                      12.3.5.6. SWOT Analysis
                      12.3.5.7. Strategic Overview
            12.3.6. SITA NV
                      12.3.6.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.6.2. Company Description
                      12.3.6.3. Historical Roadmap
                      12.3.6.4. Key Developments
                      12.3.6.5. Financial Overview 
                      12.3.6.6. SWOT Analysis
                      12.3.6.7. Strategic Overview
            12.3.7. Unisys Corp.
                      12.3.7.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.7.2. Company Description
                      12.3.7.3. Historical Roadmap
                      12.3.7.4. Key Developments
                      12.3.7.5. Financial Overview 
                      12.3.7.6. SWOT Analysis
                      12.3.7.7. Strategic Overview
            12.3.8. Sabre Corp.
                      12.3.8.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.8.2. Company Description
                      12.3.8.3. Historical Roadmap
                      12.3.8.4. Key Developments
                      12.3.8.5. Financial Overview 
                      12.3.8.6. SWOT Analysis
                      12.3.8.7. Strategic Overview
            12.3.9. IBS Software Services Pvt. Ltd.
                      12.3.9.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.9.2. Company Description
                      12.3.9.3. Historical Roadmap
                      12.3.9.4. Key Developments
                      12.3.9.5. Financial Overview 
                      12.3.9.6. SWOT Analysis
                      12.3.9.7. Strategic Overview
            12.3.10. Enoya?one LTD. (AeroCRS)
                      12.3.10.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.10.2. Company Description
                      12.3.10.3. Historical Roadmap
                      12.3.10.4. Key Developments
                      12.3.10.5. Financial Overview 
                      12.3.10.6. SWOT Analysis
                      12.3.10.7. Strategic Overview
            12.3.11. Amadeus IT Group SA
                      12.3.11.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.11.2. Company Description
                      12.3.11.3. Historical Roadmap
                      12.3.11.4. Key Developments
                      12.3.11.5. Financial Overview 
                      12.3.11.6. SWOT Analysis
                      12.3.11.7. Strategic Overview
            12.3.12. Travel Technology Interactive
                      12.3.12.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.12.2. Company Description
                      12.3.12.3. Historical Roadmap
                      12.3.12.4. Key Developments
                      12.3.12.5. Financial Overview 
                      12.3.12.6. SWOT Analysis
                      12.3.12.7. Strategic Overview
            12.3.13. Information Systems Associates FZE
                      12.3.13.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.13.2. Company Description
                      12.3.13.3. Historical Roadmap
                      12.3.13.4. Key Developments
                      12.3.13.5. Financial Overview 
                      12.3.13.6. SWOT Analysis
                      12.3.13.7. Strategic Overview
            12.3.14. Mercator Limited
                      12.3.14.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.14.2. Company Description
                      12.3.14.3. Historical Roadmap
                      12.3.14.4. Key Developments
                      12.3.14.5. Financial Overview 
                      12.3.14.6. SWOT Analysis
                      12.3.14.7. Strategic Overview
            12.3.15. Travelport Worldwide Ltd.
                      12.3.15.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.15.2. Company Description
                      12.3.15.3. Historical Roadmap
                      12.3.15.4. Key Developments
                      12.3.15.5. Financial Overview 
                      12.3.15.6. SWOT Analysis
                      12.3.15.7. Strategic Overview
            12.3.16. KIU System Solutions 
                      12.3.16.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.16.2. Company Description
                      12.3.16.3. Historical Roadmap
                      12.3.16.4. Key Developments
                      12.3.16.5. Financial Overview 
                      12.3.16.6. SWOT Analysis
                      12.3.16.7. Strategic Overview
            12.3.17. Travelsky Technology Ltd.
                      12.3.17.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.17.2. Company Description
                      12.3.17.3. Historical Roadmap
                      12.3.17.4. Key Developments
                      12.3.17.5. Financial Overview 
                      12.3.17.6. SWOT Analysis
                      12.3.17.7. Strategic Overview
            12.3.18. Sirena-Travel JSCS
                      12.3.18.1. Company Details (HQ, Foundation Year, Revenue, Employee Strength)
                      12.3.18.2. Company Description
                      12.3.18.3. Historical Roadmap
                      12.3.18.4. Key Developments
                      12.3.18.5. Financial Overview 
                      12.3.18.6. SWOT Analysis
                      12.3.18.7. Strategic Overview

13.  Key Takeaway

List of Figures 

Figure 1 : Porter Five Forces Analysis
Figure 2 : Eco-system Analysis
Figure 3 : Global Passenger Service System Market Revenue (US$ Mn) and Y-o-Y Forecast, 2016 – 2024
Figure 4 : Airline Reservation System Graph
Figure 5 : Airline Inventory System Graph
Figure 6 : Departure Control System Graph
Figure 7 : Internet Booking System Graph
Figure 8 : Loyalty System Graph
Figure 9 : Customer Care System Graph
Figure 10 : Airline Management Consulting Graph
Figure 11 : Ancillary Service Graph
Figure 12 : Global PSS Market Value Share Analysis, By Service, 2016 and 2024
Figure 13 : Service Comparison Matrix
Figure 14 : PSS Market Attractiveness Analysis, By Service
Figure 15 : PSS Market CAGR (2016 – 2024) Analysis, By Country
Figure 16 : North America Graph
Figure 17 : Europe Graph
Figure 18 : Asia Pacific Graph
Figure 19 : MEA Graph
Figure 20 : South America Graph
Figure 21 : Passenger Service System Market Attractiveness Analysis, By Region
Figure 22 : North America Passenger Service System Market Size (US$ Mn) Forecast, 2014 – 2024
Figure 23 : North America Passenger Service System Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 24 : North America Passenger Service System Market Value Share Analysis, By Service, 2016 and 2024
Figure 25 : North America Passenger Service System Market Value Share Analysis, By Country, 2016 And 2024
Figure 26 : North America Passenger Service System Market Attractiveness Analysis, By Service
Figure 27 : North America Passenger Service System Market Attractiveness Analysis, By Country
Figure 28 : Europe Passenger Service System Market Size (US$ Mn) Forecast, 2014 – 2024
Figure 29 : Europe Passenger Service System Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 30 : Europe Passenger Service System Market Value Share Analysis, By Service, 2016 and 2024
Figure 31 : Europe Passenger Service System Market Value Share Analysis, By Country, 2016 And 2024
Figure 32 : Europe Passenger Service System Market Attractiveness Analysis, By Service
Figure 33 : Europe Passenger Service System Market Attractiveness Analysis, By Country
Figure 34 : Asia Pacific Passenger Service System Market Size (US$ Mn) Forecast, 2014 – 2024
Figure 35 : Asia Pacific Passenger Service System Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 36 : Asia Pacific Passenger Service System Market Value Share Analysis, By Service, 2016 and 2024
Figure 37 : Asia Pacific Passenger Service System Market Value Share Analysis, By Country, 2016 And 2024
Figure 38 : Asia Pacific Passenger Service System Market Attractiveness Analysis, By Service
Figure 39 : Asia Pacific Passenger Service System Market Attractiveness Analysis, By Country
Figure 40 : MEA Passenger Service System Market Size (US$ Mn) Forecast, 2014 – 2024
Figure 41 : MEA Passenger Service System Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 42 : MEA Passenger Service System Market Value Share Analysis, By Service, 2016 and 2024
Figure 43 : MEA Passenger Service System Market Value Share Analysis, By Country, 2016 And 2024
Figure 44 : MEA Passenger Service System Market Attractiveness Analysis, By Service
Figure 45 : MEA Passenger Service System Market Attractiveness Analysis, By Country
Figure 46 : South America Passenger Service System Market Size (US$ Mn) Forecast, 2014 – 2024
Figure 47 : South America Passenger Service System Market Size Y-o-Y Growth Projection, 2014 – 2024
Figure 48 : South American Passenger Service System Market Value Share Analysis, By Service, 2016 and 2024
Figure 49 : South America Passenger Service System Market Value Share Analysis, By Country, 2016 And 2024
Figure 50 : South America Passenger Service System Market Attractiveness Analysis, By Service
Figure 51 : South America Passenger Service System Market Attractiveness Analysis, By Country
Figure 52 : Global PSS Market Share Analysis (2015)

 

List of Tables 

Table 1 : Global Passenger Service System Market Size (US$ Mn) Forecast, By Service, 2014 – 2024
Table 2 : Global Passenger Service System Market Size (US$ Mn) Forecast, By Region, 2014 – 2024
Table 3 : North America Passenger Service System Market Size (US$ Mn) Forecast, By Service, 2014 – 2024
Table 4 : North America Passenger Service System Market Size (US$ Mn) Forecast, By Country, 2014 – 2024
Table 5 : Europe Passenger Service System Market Size (US$ Mn) Forecast, By Service, 2014 – 2024
Table 6 : Europe Passenger Service System Market Size (US$ Mn) Forecast, By Country, 2014 – 2024
Table 7 : Asia Pacific Passenger Service System Market Size (US$ Mn) Forecast, By Service, 2014 – 2024
Table 8 : Asia Pacific Passenger Service System Market Size (US$ Mn) Forecast, By Country, 2014 – 2024
Table 9 : MEA Passenger Service System Market Size (US$ Mn) Forecast, By Service, 2014 – 2024
Table 10 : MEA Passenger Service System Market Size (US$ Mn) Forecast, By Country, 2014 – 2024
Table 11 : South America Passenger Service System Market Size (US$ Mn) Forecast, By Service, 2014 – 2024
Table 12 : South America Passenger Service System Market Size (US$ Mn) Forecast, By Country, 2014 – 2024

Global Passenger Service System (PSS) Market: Overview

Passenger Service System (PSS) is a suite of solutions allowing efficient management of an airline front-end operation through managing passenger related activities. PSS solution is a communication system which provide passengers services such as customer care, loyalty, reservation, online booking, and check-in & check-out status in real-time. The demand for passenger service system is expected to increase in the coming years owing to the growing demand of commercial aviation and increasing number of passengers. Introduction of new medium and small airline operators across Asia Pacific, MEA and South America region is expected to increase the adoption of passenger service system in these markets.

The report also provides an analysis of the factors that drive and restrain the growth of the passenger service system market. It discusses the prevailing market trends, prospective growth opportunities, and major strategies increasing the popularity of the global passenger service system market. The report also provides ecosystem analysis and Porter’s Five Forces Analysis for the global passenger service system (PSS) market.

Global Passenger Service System (PSS) Market: Segmentation

This research report provides an in-depth analysis of the global passenger service system market based on service and geography segmentation. The global passenger service system market is categorized based on services into airline reservation system, airline inventory system, departure control system, Internet booking system, loyalty system, customer care system, airport management consulting, and ancillary services. The report analyzes each of these segments for various geographies considered under the scope of the study.

Based on geographical regions, the report segments the global passenger service system market into North America, Europe, Asia Pacific, Middle East & Africa (MEA), and South America, which are analyzed in terms of revenue generation. North America is further segmented into The U.S. and Canada, Rest of North America, while Europe is divided into The U.K., Germany, France and Rest of Europe. Asia Pacific is subdivided into Australia, Japan, China and Rest of Asia Pacific. Also, MEA is further segmented into The GCC and Rest of MEA, while South America is subdivided into Brazil and Rest of South America.

Global Passenger Service System (PSS) Market: Competitive Analysis

Major business strategies adopted by key players, their SWOT analysis, recent key developments, historical roadmap and competition matrix have also been identified in the research report. The key market players profiled in this study include Hitit Computer Services A.S., Radixx International, Inc., Bravo Passenger Solutions Pte Ltd., Hexaware Technologies Ltd., Intelisys Aviation Systems Inc., SITA NV, Unisys Corp., Sabre Corp., IBS Software Services Pvt. Ltd., Enoya?one LTD. (AeroCRS), Amadeus IT Group SA, Travel Technology Interactive, Information Systems Associates FZE, Mercator Ltd., Travelport Worldwide Ltd., Travelsky Technology Ltd., Sirena-Travel JSCS, and KIU System Solutions.

The global passenger service system (PSS) market is segmented into:

By Service

  • Airline Reservation System
  • Airline Inventory System
  • Departure Control System
  • Internet Booking System
  • Loyalty System
  • Customer Care System
  • Airport Management Consulting
  • Ancillary Services

By Geography

  • North America
  • Europe
  • Asia Pacific
  • Middle East and Africa
  • South America


 
 
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