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Published Date: 2016-08-02Number of Pages: 159

Intelligent Virtual Assistant Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 - 2024

Intelligent Virtual Assistant Market: Snapshot

Technological advancements resulting from the digital revolution have significantly transformed consumer expectations. This, in turn, has spurred the introduction of a more sophisticated and effective work ecosystem for customers. Intelligent virtual assistants are one such example and the adoption of this technology can now be seen in various industries such as healthcare, travel, insurance, and government.

Based on this rapidly growing trend, the global intelligent virtual assistant market is projected to expand at a remarkable CAGR of 32.8% from 2016 to 2024. The opportunity in the market was pegged at US$627.7 mn in 2015 and is expected to be worth US$7.9 bn by 2024.

Intelligent Virtual Assistants Find Major Scope for Application in Messenger Bots

Intelligent virtual assistants comprise two key technologies: text-to-speech and speech recognition. In 2015, speech recognition technology was the most preferred segment and accounted for around 53% of the revenue.

Intelligent virtual assistants find application in websites, contact centers, and messenger bots. In 2015, the website segment generated the maximum revenue with a share of around 70% in the overall intelligent virtual assistant market. While the segment is projected to retain its dominance during the forecast period, the messenger bots segment is expected to register the highest CAGR in terms of revenue from 2016 to 2024.

The key end users of intelligent virtual assistants are small and medium enterprises, individual users, and large enterprises. Large enterprises are expected to be the primary adopters of intelligent virtual assistants since most of them have growing businesses and are looking to change their customer care strategies.

intelligent-virtual-assistant-market

 

Large Enterprises in U.S. Driving Adoption of Intelligent Virtual Assistant Technology in North America

The global market for intelligent virtual assistant market is geographically segmented into North America, Latin America, Europe, Asia Pacific, and the Middle East and Africa. By revenue, North America led the worldwide intelligent virtual assistants market, accounting for an estimated 40% share in 2015. The region is anticipated to retain its dominant position throughout the forecast period. The North America intelligent virtual assistants market is primarily driven by the presence of large enterprises in the U.S. These companies have been increasingly adopting intelligent virtual assistants to improve client relationships, enhance customer relationship management, and support the growing demand for web self-service. An increased adoption of intelligent virtual assistant technology is predicted in the healthcare and banking sectors in the region in the coming years.

The intelligent virtual assistant market in Europe is projected to witness moderate growth during the forecast period, with the EU7 countries presenting the most attractive opportunities for players.

The intelligent virtual assistant market in Asia Pacific has been witnessing rapid growth and is expected register the highest CAGR from 2016 to 2024. Public bodies and companies in the region have been looking to enhance their competitive advantage by engaging with customers in a more efficient manner. As intelligent virtual assistants provide a means of doing so, this trend can benefit the Asia Pacific economy.

The intelligent virtual assistant markets in Latin America and the Middle East and Africa are anticipated to witness sustainable growth in the near future, with countries such as Saudi Arabia, the UAE, Israel, and Turkey presenting lucrative investment options.

eGain Communications Corp., CodeBaby Corporation, Artificial Solutions Ltd., Nuance Communications Inc., Creative Virtual Ltd., Anboto Group, Next IT Corporation, Speaktoit Inc., and IntelliResponse Systems Inc. are some of the leading players operating in the global intelligent virtual assistant market. 

1. Preface
     1.1. Research Scope
     1.2. Market Segmentation
     1.3. Research Methodology

2. Executive Summary
     2.1. Global Intelligent Virtual Assistant Market Snapshot
     2.2. Global Intelligent Virtual Assistant Market Revenue, 2014 – 2024 (US$ Mn) and Year-on-Year Growth (%) 

3. Global Intelligent Virtual Assistant Market Analysis, 2014 – 2024 (US$ Mn) 
     3.1. Overview
     3.2. Key Trends Analysis
     3.3. Market Dynamics
            3.3.1. Drivers
            3.3.2. Restraints
            3.3.3. Opportunities
     3.4. Contribution and Market Potential Analysis
            3.4.1. Jibo
            3.4.2. Siri
            3.4.3. Cortana
            3.4.4. Google Now
            3.4.5. Alexa Voice
     3.5. Global Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024 (US$ Mn)
            3.5.1. Overview
            3.5.2. Text-to-Speech 
            3.5.3. Speech Recognition
                     3.5.3.1. Speech Recognition Systems
                                3.5.3.1.1. Speaker Dependent Systems
                                             3.5.3.1.1.1. Discrete Speech Recognition
                                             3.5.3.1.1.2. Continuous Speech Recognition
                                3.5.3.1.2. Speaker Independent Systems
                                             3.5.3.1.2.1. Discrete Speech Recognition
                                             3.5.3.1.2.2. Continuous Speech Recognition
                     3.5.3.2. Natural Language Processing (NLP)
     3.6. Global Intelligent Virtual Assistant Market Analysis, By Applications, 2014 – 2024 (US$ Mn)
            3.6.1. Overview
            3.6.2. Websites
            3.6.3. Contact Centers
            3.6.4. Messenger Bots 
     3.7. Global Intelligent Virtual Assistant Market Analysis, By End-User, 2014 – 2024 (US$ Mn)
            3.7.1. Overview
            3.7.2. Individual Users 
            3.7.3. Small and Medium Enterprises
            3.7.4. Large Enterprises
     3.8. Competitive Landscape
            3.8.1. Market Positioning of Key Players, 2015
            3.8.2. Competitive Strategies Adopted by Leading Players
            3.8.3. Recommendations

4. North America Intelligent Virtual Assistant Market Analysis, 2014 – 2024 (US$ Mn) 
     4.1. Key Trends Analysis
     4.2. North Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024 (US$ Mn)
            4.2.1. Text-to-Speech 
            4.2.2. Speech Recognition
                     4.2.2.1. Speech Recognition Systems
                                4.2.2.1.1. Speaker Dependent Systems
                                             4.2.2.1.1.1. Discrete Speech Recognition
                                             4.2.2.1.1.2. Continuous Speech Recognition
                                4.2.2.1.2. Speaker Independent Systems
                                             4.2.2.1.2.1. Discrete Speech Recognition
                                             4.2.2.1.2.2. Continuous Speech Recognition
                     4.2.2.2. Natural Language Processing (NLP)
     4.3. North America Intelligent Virtual Assistant Market Analysis, By Applications, 2014 – 2024 (US$ Mn)
            4.3.1. Websites
            4.3.2. Contact Centers
            4.3.3. Messenger Bots 
     4.4. North America Intelligent Virtual Assistant Market Analysis, By End-User, 2014 – 2024 (US$ Mn)
            4.4.1. Individual Users 
            4.4.2. Small and Medium Enterprises
            4.4.3. Large Enterprises

5. Europe Intelligent Virtual Assistant Market Analysis, 2014 – 2024 (US$ Mn) 
     5.1. Key Trends Analysis
     5.2. Europe Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024 (US$ Mn)
            5.2.1. Text-to-Speech 
            5.2.2. Speech Recognition
                     5.2.2.1. Speech Recognition Systems
                                5.2.2.1.1. Speaker Dependent Systems
                                             5.2.2.1.1.1. Discrete Speech Recognition
                                             5.2.2.1.1.2. Continuous Speech Recognition
                                5.2.2.1.2. Speaker Independent Systems
                                             5.2.2.1.2.1. Discrete Speech Recognition
                                             5.2.2.1.2.2. Continuous Speech Recognition
                     5.2.2.2. Natural Language Processing (NLP)
     5.3. Europe Intelligent Virtual Assistant Market Analysis, By Applications, 2014 – 2024 (US$ Mn)
            5.3.1. Websites
            5.3.2. Contact Centers
            5.3.3. Messenger Bots 
     5.4. Europe Intelligent Virtual Assistant Market Analysis, By End-User, 2014 – 2024 (US$ Mn)
            5.4.1. Individual Users 
            5.4.2. Small and Medium Enterprises
            5.4.3. Large Enterprises

6. Asia Pacific Intelligent Virtual Assistant Market Analysis, 2014 – 2024 (US$ Mn) 
     6.1. Key Trends Analysis
     6.2. Asia Pacific Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024 (US$ Mn)
            6.2.1. Text-to-Speech 
            6.2.2. Speech Recognition
                     6.2.2.1. Speech Recognition Systems
                               6.2.2.1.1. Speaker Dependent Systems
                                             6.2.2.1.1.1. Discrete Speech Recognition
                                             6.2.2.1.1.2. Continuous Speech Recognition
                                6.2.2.1.2. Speaker Independent Systems
                                             6.2.2.1.2.1. Discrete Speech Recognition
                                             6.2.2.1.2.2. Continuous Speech Recognition
                     6.2.2.2. Natural Language Processing (NLP)
     6.3. Asia Pacific Intelligent Virtual Assistant Market Analysis, By Applications, 2014 – 2024 (US$ Mn)
            6.3.1. Websites
            6.3.2. Contact Centers 
            6.3.3. Messenger Bots 
     6.4. Asia Pacific Intelligent Virtual Assistant Market Analysis, By End-User, 2014 – 2024 (US$ Mn)
            6.4.1. Individual Users 
            6.4.2. Small and Medium Enterprises
            6.4.3. Large Enterprises

7. Middle-East and Africa (MEA) Intelligent Virtual Assistant Market Analysis, 2014 – 2024 (US$ Mn) 
     7.1. Key Trends Analysis
     7.2. MEA Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024 (US$ Mn)
            7.2.1. Text-to-Speech 
            7.2.2. Speech Recognition
                     7.2.2.1. Speech Recognition Systems
                                7.2.2.1.1. Speaker Dependent Systems
                                             7.2.2.1.1.1. Discrete Speech Recognition
                                             7.2.2.1.1.2. Continuous Speech Recognition
                                7.2.2.1.2. Speaker Independent Systems
                                             7.2.2.1.2.1. Discrete Speech Recognition
                                             7.2.2.1.2.2. Continuous Speech Recognition
                     7.2.2.2. Natural Language Processing (NLP)
     7.3. MEA Intelligent Virtual Assistant Market Analysis, By Applications, 2014 – 2024 (US$ Mn)
            7.3.1. Websites
            7.3.2. Contact Centers 
            7.3.3. Messenger Bots 
     7.4. MEA Intelligent Virtual Assistant Market Analysis, By End-User, 2014 – 2024 (US$ Mn)
            7.4.1. Individual Users 
            7.4.2. Small and Medium Enterprises
            7.4.3. Large Enterprises

8. Latin America Intelligent Virtual Assistant Market Analysis, 2014 – 2024 (US$ Mn) 
     8.1. Key Trends Analysis
     8.2. Latin Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024 (US$ Mn)
            8.2.1. Text-to-Speech 
            8.2.2. Speech Recognition
                     8.2.2.1. Speech Recognition Systems
                                8.2.2.1.1. Speaker Dependent Systems
                                             8.2.2.1.1.1. Discrete Speech Recognition
                                             8.2.2.1.1.2. Continuous Speech Recognition
                                8.2.2.1.2. Speaker Independent Systems
                                             8.2.2.1.2.1. Discrete Speech Recognition
                                             8.2.2.1.2.2. Continuous Speech Recognition
                     8.2.2.2. Natural Language Processing (NLP)
     8.3. Latin America Intelligent Virtual Assistant Market Analysis, By Applications, 2014 – 2024 (US$ Mn)
            8.3.1. Websites
            8.3.2. Contact Centers
            8.3.3. Messenger Bots 
     8.4. Latin America Intelligent Virtual Assistant Market Analysis, By End-User, 2014 – 2024 (US$ Mn)
            8.4.1. Individual Users 
            8.4.2. Small and Medium Enterprises
            8.4.3. Large Enterprises

9. Global Intelligent Virtual Assistant Market, Country Snippets (US$ Mn)
     9.1. The U.S.
     9.2. Canada
     9.3. The U.K.
     9.4. Germany
     9.5. France
     9.6. Spain
     9.7. Italy
     9.8. Japan
     9.9. China
     9.10. India
     9.11. Indonesia
     9.12. The UAE
     9.13. Saudi Arabia
     9.14. South Africa
     9.15. Brazil

10. Company Profiles
     10.1. Next IT Corporation 
            10.1.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.1.2. Market Presence, By Segment and Geography
            10.1.3. Key Developments
            10.1.4. Strategy and Historical Roadmap
            10.1.5. Revenue and Operating Profits
     10.2. Creative Virtual Ltd.
            10.2.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.2.2. Market Presence, By Segment and Geography
            10.2.3. Key Developments
            10.2.4. Strategy and Historical Roadmap
            10.2.5. Revenue and Operating Profits
     10.3. CodeBaby Corp.
            10.3.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.3.2. Market Presence, By Segment and Geography
            10.3.3. Key Developments
            10.3.4. Strategy and Historical Roadmap
            10.3.5. Revenue and Operating Profits
     10.4. IntelliResponse Systems Inc.
            10.4.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.4.2. Market Presence, By Segment and Geography
            10.4.3. Key Developments
            10.4.4. Strategy and Historical Roadmap
            10.4.5. Revenue and Operating Profits
     10.5. Nuance Communications Inc.
            10.5.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.5.2. Market Presence, By Segment and Geography
            10.5.3. Key Developments
            10.5.4. Strategy and Historical Roadmap
            10.5.5. Revenue and Operating Profits
     10.6. Speaktoit Inc.
            10.6.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.6.2. Market Presence, By Segment and Geography
            10.6.3. Key Developments
            10.6.4. Strategy and Historical Roadmap
            10.6.5. Revenue and Operating Profits
     10.7. Artificial Solutions Ltd.
            10.7.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.7.2. Market Presence, By Segment and Geography
            10.7.3. Key Developments
            10.7.4. Strategy and Historical Roadmap
            10.7.5. Revenue and Operating Profits
     10.8. eGain Communications Corp.
            10.8.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.8.2. Market Presence, By Segment and Geography
            10.8.3. Key Developments
            10.8.4. Strategy and Historical Roadmap
            10.8.5. Revenue and Operating Profits
     10.9. Anboto Group.
            10.9.1. Company Details (HQ, Foundation Year, Employee Strength)
            10.9.2. Market Presence, By Segment and Geography
            10.9.3. Key Developments
            10.9.4. Strategy and Historical Roadmap
            10.9.5. Revenue and Operating Profits

List of Figures

Figure 1: Global Penetration rate of Internet 
Figure 2: Customer Expectations of Online Relationship Management
Figure 3: Trends, by industry (2011 – 2024)
Figure 4: Intelligent Virtual Assistant system
Figure 5: Success Rate Analysis - Cortana, Siri, and Google Now
Figure 6: Global Intelligent Virtual Assistant Market Analysis, By Technology, 2015 and 2024 (%)
Figure 7: Global Speech Recognition Market Analysis, By Type, 2015 and 2024 (%)
Figure 8: Global Speech Recognition System Market Analysis, By System Type, 2015 and 2024 (%)
Figure 9: Global Speaker Dependent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 10: Global Speaker Independent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 11: Global Intelligent Virtual Assistant Market Analysis, By Application, 2015 and 2024 (%)
Figure 12: Global Intelligent Virtual Assistant Market Analysis, By End-user, 2015 and 2024 (%)
Figure 13: Market Positioning of Key Players, 2015
Figure 14: Market Share Analysis,2015
Figure 15: North America Intelligent Virtual Assistant Market Analysis, By Technology, 2015 and 2024 (%)
Figure 16: North America Speech Recognition Market Analysis, By Type, 2015 and 2024 (%)
Figure 17: North America Speech Recognition System Market Analysis, By System Type, 2015 and 2024 (%)
Figure 18: North America Speaker Dependent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 19: North America Speaker Independent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 20: North America Intelligent Virtual Assistant Market Analysis, By Application, 2015 and 2024 (%)
Figure 21: North America Intelligent Virtual Assistant Market Analysis, By End-user, 2015 and 2024 (%)
Figure 22: Europe Intelligent Virtual Assistant Market Analysis, By Technology, 2015 and 2024 (%)
Figure 23: Europe Speech Recognition Market Analysis, By Type, 2015 and 2024 (%)
Figure 24: Europe Speech Recognition System Market Analysis, By System Type, 2015 and 2024 (%)
Figure 25: Europe Speaker Dependent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 26: Europe Speaker Independent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 27: Europe Intelligent Virtual Assistant Market Analysis, By Application, 2015 and 2024 (%)
Figure 28: Europe Intelligent Virtual Assistant Market Analysis, By End-user, 2015 and 2024 (%)
Figure 29: Asia Pacific Intelligent Virtual Assistant Market Analysis, By Technology, 2015 and 2024 (%)
Figure 30: Asia Pacific Speech Recognition Market Analysis, By Type, 2015 and 2024 (%)
Figure 31: Asia Pacific Speech Recognition System Market Analysis, By System Type, 2015 and 2024 (%)
Figure 32: Asia Pacific Speaker Dependent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 33: Asia Pacific Speaker Independent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 34: Asia Pacific Intelligent Virtual Assistant Market Analysis, By Application, 2015 and 2024 (%)
Figure 35: Asia Pacific Intelligent Virtual Assistant Market Analysis, By End-user, 2015 and 2024 (%)
Figure 36: Middle East and Africa Intelligent Virtual Assistant Market Analysis, By Technology, 2015 and 2024 (%)
Figure 37: Middle East and Africa Speech Recognition Market Analysis, By Type, 2015 and 2024 (%)
Figure 38: Middle East and Africa Speech Recognition System Market Analysis, By System Type, 2015 and 2024 (%)
Figure 39: Middle East and Africa Speaker Dependent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 40: Middle East and Africa Speaker Independent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 41: Middle East and Africa Intelligent Virtual Assistant Market Analysis, By Application, 2015 and 2024 (%)
Figure 42: Middle East and Africa Intelligent Virtual Assistant Market Analysis, By End-user, 2015 and 2024 (%)
Figure 43: Latin America Intelligent Virtual Assistant Market Analysis, By Technology, 2015 and 2024 (%)
Figure 44: Latin America Speech Recognition Market Analysis, By Type, 2015 and 2024 (%)
Figure 45: Latin America Speech Recognition System Market Analysis, By System Type, 2015 and 2024 (%)
Figure 46: Latin America Speaker Dependent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 47: Latin America Speaker Independent System Market Analysis, By Recognition Type, 2015 and 2024 (%)
Figure 48: Latin America Intelligent Virtual Assistant Market Analysis, By Application, 2015 and 2024 (%)
Figure 49: Latin America Intelligent Virtual Assistant Market Analysis, By End-user, 2015 and 2024 (%)

List of Tables

Table 1: Global Market Snapshot (Revenue) (1/2)
Table 2: Market Snapshot (Revenue) (2/2)
Table 3: Comparison Analysis - Cortana, Siri, and Google Now
Table 4: Global Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024  (US$ Mn)
Table 5: Global Speech Recognition Market Analysis, By Type, 2014 – 2024  (US$ Mn)
Table 6: Global Speech Recognition System Market Analysis, By System Type, 2014 – 2024  (US$ Mn)
Table 7: Global Speaker Dependent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 8: Global Speaker Independent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 9: Global Intelligent Virtual Assistant Market Analysis, By Application, 2014 – 2024  (US$ Mn)
Table 10: Global Intelligent Virtual Assistant Market Analysis, By End-user, 2014 – 2024  (US$ Mn)
Table 11: North America Market Snapshot (Revenue) (1/2)
Table 12: North America Market Snapshot (Revenue) (2/2)
Table 13: North America Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024  (US$ Mn)
Table 14: North America Speech Recognition Market Analysis, By Type, 2014 – 2024  (US$ Mn)
Table 15: North America Speech Recognition System Market Analysis, By System Type, 2014 – 2024  (US$ Mn)
Table 16: North America Speaker Dependent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 17: North America Speaker Independent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 18: North America Intelligent Virtual Assistant Market Analysis, By Application, 2014 – 2024  (US$ Mn)
Table 19: North America Intelligent Virtual Assistant Market Analysis, By End-user, 2014 – 2024  (US$ Mn)
Table 20: Europe Market Snapshot (Revenue) (1/2)
Table 21: Europe Market Snapshot (Revenue) (2/2)
Table 22: Europe Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024  (US$ Mn)
Table 23: Europe Speech Recognition Market Analysis, By Type, 2014 – 2024  (US$ Mn)
Table 24: Europe Speech Recognition System Market Analysis, By System Type, 2014 – 2024  (US$ Mn)
Table 25: Europe Speaker Dependent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 26: Europe Speaker Independent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 27: Europe Intelligent Virtual Assistant Market Analysis, By Application, 2014 – 2024  (US$ Mn)
Table 28: Europe Intelligent Virtual Assistant Market Analysis, By End-user, 2014 – 2024  (US$ Mn)
Table 29: Asia Pacific Market Snapshot (Revenue) (1/2)
Table 30: Asia Pacific Market Snapshot (Revenue) (2/2)
Table 31: Asia Pacific Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024  (US$ Mn)
Table 32: Asia Pacific Speech Recognition Market Analysis, By Type, 2014 – 2024  (US$ Mn)
Table 33: Asia Pacific Speech Recognition System Market Analysis, By System Type, 2014 – 2024  (US$ Mn)
Table 34: Asia Pacific Speaker Dependent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 35: Asia Pacific Speaker Independent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 36: Asia Pacific Intelligent Virtual Assistant Market Analysis, By Application, 2014 – 2024  (US$ Mn)
Table 37: Asia Pacific Intelligent Virtual Assistant Market Analysis, By End-user, 2014 – 2024  (US$ Mn)
Table 38: MEA Market Snapshot (Revenue) (1/2)
Table 39: MEA Market Snapshot (Revenue) (2/2)
Table 40: Middle East and Africa Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024  (US$ Mn)
Table 41: Middle East and Africa Speech Recognition Market Analysis, By Type, 2014 – 2024  (US$ Mn)
Table 42: Middle East and Africa Speech Recognition System Market Analysis, By System Type, 2014 – 2024  (US$ Mn)
Table 43: Middle East and Africa Speaker Dependent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 44: Middle East and Africa Speaker Independent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 45: Middle East and Africa Intelligent Virtual Assistant Market Analysis, By Application, 2014 – 2024  (US$ Mn)
Table 46: Middle East and Africa Intelligent Virtual Assistant Market Analysis, By End-user, 2014 – 2024  (US$ Mn)
Table 47: Latin America Market Snapshot (Revenue) (1/2)
Table 48: Latin America Market Snapshot (Revenue) (2/2)
Table 49: Latin America Intelligent Virtual Assistant Market Analysis, By Technology, 2014 – 2024  (US$ Mn)
Table 50: Latin America Speech Recognition Market Analysis, By Type, 2014 – 2024  (US$ Mn)
Table 51: Latin America Speech Recognition System Market Analysis, By System Type, 2014 – 2024  (US$ Mn)
Table 52: Latin America Speaker Dependent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 53: Latin America Speaker Independent System Market Analysis, By Recognition Type, 2014 – 2024  (US$ Mn)
Table 54: Latin America Intelligent Virtual Assistant Market Analysis, By Application, 2014 – 2024  (US$ Mn)
Table 55: Latin America Intelligent Virtual Assistant Market Analysis, By End-user, 2014 – 2024  (US$ Mn)
Table 56: Global Intelligent Virtual Assistant Market Revenue Analysis, Country Snippets, 2014 – 2024 (US$ Mn)
Table 57: Global Intelligent Virtual Assistant Market Revenue Trend Analysis, Country Snippets, 2014 – 2024 (US$ Mn)

This report aims to provide a comprehensive strategic analysis of the global intelligent virtual assistant market along with revenue and growth forecasts for the period from 2014 to 2024. With advancements in virtual assistant technology and rising demand for both websites and mobile applications, the intelligent virtual assistant market is expected to experience high growth in the coming decade. Some of the factors supporting the growth of the market worldwide are the emergence of e-commerce and increased technological investment in developing regions like Asia Pacific, high demand in the health care and banking sectors, increasing Internet usage in developed regions such as North America and Europe, increasing awareness of the existing of intelligent virtual assistant, rise in demand for improved operation efficiency, and surge in demand for incorporation of new languages. The impact of these and other macro-micro economic factors has been analyzed while developing the market growth models.

This research study on the global intelligent virtual assistant market provides a detailed analysis of intelligent virtual assistants deployed for different applications by end-users depending upon their needs. The report offers an in-depth study of the market drivers, restraints, and growth opportunities. Using these factors, identifies various trends prominent in the industry and are expected to influence the market growth during the forecast period from 2016 to 2024. It includes a comprehensive coverage of the underlying economic and technological factors influencing the intelligent virtual assistant market growth. It provides the competitive landscape of key players in the intelligent virtual assistant market in order to highlight the state of competition therein. The report also provides a detailed competitive analysis of the key players in the market and identifies the various business strategies adopted by them. The study explains the penetration of each market segment within various geographies, and how these segments have accelerated the growth of the market as a whole.

The global intelligent virtual assistant market is analyzed by segmenting it on the basis of technology, application, and end-users. In terms of technology, the global intelligent virtual assistant market is classified into text-to-speech and speech recognition. The speech recognition segment further covers, speech recognition system and natural language processing. Among these, the speech recognition segment is further fragmented into user dependent and user independent speech recognition system. Moreover, these segment is further classified on the basis of speaking speed into discrete speech recognition and continuous speech recognition systems. Based on the application, the market is divided into website, contact centers and messenger bots. The market is also classified based on the end-users into individual users, small and medium enterprises and large enterprises. Geographically, the global market for intelligent virtual assistant has been segmented into five regions: North America, Europe, Asia Pacific, Middle East and Africa (MEA), and Latin America. The market size and forecast for each region has been provided for the period from 2014 to 2024 along with the CAGR (%) for the forecast period from 2016 to 2024. The study also includes qualitative analysis of the competitive scenario for major countries/regions such as the U.S., Canada, the U.K., Germany, France, Spain, Italy, Japan, India, Indonesia, UAE, Saudi Arabia, South Africa and Brazil in country snippet segments. Analysis by technology, application, end-users and regions helps in evaluating the present scenario and growth prospects of the intelligent virtual assistant market over the forecast period from 2016 to 2024.

A list of recommendations have been provided for new entrants to help establish a strong presence and for existing market players to take strategic decisions and to strengthen their market position in the global intelligent virtual assistant market. The report concludes with the profiles of major players in the intelligent virtual assistant market on the basis of various attributes, such as company overview, financial overview, business strategies, product portfolio, and recent developments. Major players profiled in this report include Next IT Corporation, Creative Virtual Ltd., CodeBaby Corporation, IntelliResponse Systems Inc., Nuance Communications Inc., Speaktoit Inc., Artificial Solutions Ltd., eGain Communications Corp. and Anboto Group.

Market Segmentation:

Intelligent Virtual Assistant Market Analysis, by Technology

  • Text-to-Speech Recognition
  • Speech Recognition
    • Speech Recognition Systems
      • Speaker Dependent Systems
        • Discrete Speech Recognition
        • Continuous Speech Recognition
      • Speaker Independent Systems
        • Discrete Speech Recognition
        • Continuous Speech Recognition
    • Natural Language Processing (NLP)

Intelligent Virtual Assistant Market Analysis, by Application

  • Websites
  • Contact Centers
  • Messenger Bots

Intelligent Virtual Assistant Market Analysis, by End-user

  • Individual Users
  • Small and Medium Enterprises
  • Large Enterprises

In addition, the report provides cross-sectional analysis of the intelligent virtual assistant market with respect to the following geographical segments:

  • North America
    • The U.S.
    • Canada
    • Rest of North America
  • Europe
    • The U.K.
    • Germany
    • France
    • Spain
    • Italy
    • Rest of Europe
  • Asia-Pacific
    • Japan
    • China
    • India
    • Rest of Asia Pacific
  • Middle East and Africa (MEA)
    • The UAE
    • Saudi Arabia
    • South Africa
    • Rest of the Middle East & Africa
  • Latin America
    • Brazil
    • Rest of Latin America